Qardio Reviews 1,194

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Like others, no support available. My device will no longer charge, and I am willing to pay for a repair. I tried to contact them through their media channel but no success. I actually think they are... See more

Rated 1 out of 5 stars

The oximeter failed within one year, the blood pressure monitor failed within 2 years and I had also purchased the scale that connected with the internet. I can no longer connect with quardio via the... See more

Rated 1 out of 5 stars

Used to be a good company with good products - but now they don't even respond to tickets raised via their customer support link. It's totally expected that you might have a few issues with new tech -... See more

Rated 1 out of 5 stars

I purchase a QardioArm to monitor my Blood Pressure, it gives totally different reading than the manual Blood Pressure monitor...Rated..NOT GOOD. The device indicated to replace the batteries same was... See more


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1.2

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic ! QardioCore is the device that I bought and after such a long time of having heart problems (nearly 8 years of investigation) I was able to get a diagnosis ! Doctors were surprised with a excellent quality of ECG reading that this little device produces .Absolutely worth every penny I paid for it !
Also customer service - superb - could not say more !!! Highly recommend .

1 May 2018
Unprompted review
Rated 1 out of 5 stars

Probably worst product i ever…

Probably worst product i ever purchased. First of all only one size of cuff. 14.5 inches. Really if you are a male a little over 6 feet this product is probably too small for you. Second tried on my 16 yr old daughter and it snaps off as the cuff expands. Basically this things sucks bad. To top it off I setup a return and they told me i had to pay for the shipping back to them.

27 March 2018
Unprompted review
Rated 2 out of 5 stars

Qardio Arm not working

I have just purchased the Qardio Arm from Amazon and I cannot get it to work - it starts to inflate, then comes up with message "Measurement could not be performed." It has not worked once! I have followed the instructions for cuff placement and have tried it on a number of colleagues at work but same result. I have replaced the batteries and reset the machine. Really disappointed as the product was just what I wanted! Waiting for support to come back to me. I notice others have had this problem - How was it resolved? Others seem to have a very good experience with the machine.

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Love the Qardio

Love the Qardio. My daughter keeps up with my blood pressure, pulse, etc. on this device and has it on her phone so we have my history to show to my doctors when I go for appointments. Great Product!

7 March 2018
Unprompted review
Rated 5 out of 5 stars

A great Qardio Bloob Pressure Monitor

I ordered our Qardio, mainly for my wife. She had two mini strokes early last year. And one unbeknownst to us, about four or five years ago, according to her cardiologist. I worry a lot about her blood pressure, so I used to have to unravel the blood pressure monitor cuff, make sure the batteries were at a good operating level, take her blood pressure and then write the information on a schedule. And then when I took her to her Dr. I had to make sure we didn't forget her blood pressure schedule. But when I received our Cardio, Arm blood pressure monitor, it WAS SO MUCH EASIER. Once I read the directions on how to set the B/P monitor up. WOW, what a difference. Now there are no more cuff hoses to worry about, or, no more schedules to forget. None of the old hassels...ALL of the blood pressure readings are kept automatically on my iPhone and will work with any iPhone with Bluetooth capability... And if her doctor wants to know how her blood pressure has been, I can just bring it up on my iPhone. And if he wants it sooner. It also has the capability to text him the readings daily if needed...Without a doubt I have not regretted for one minute buying my Qardio Blood Pressure Monitor.

12 January 2018
Unprompted review
Rated 1 out of 5 stars

Qardio NOT RECOMMENDED

The Qardio is really a POS and I would not recommend it to anyone. I get constant Z6. Called support said it’s battery. Nope. Brand new batteries. It seems the tightness of the cuff matters but I’ve played with it trying to get it to work but can’t. Heading to other sites to post my review. STAY AWAY FROM THIS PRODUCT. Bad implementation of a good idea.

11 January 2018
Unprompted review
Rated 1 out of 5 stars

I purchase a QardioArm to monitor my …

I purchase a QardioArm to monitor my Blood Pressure, it gives totally different reading than the manual Blood Pressure monitor...Rated..NOT GOOD. The device indicated to replace the batteries same was done from there on all hell break loose...the device start malfunction unable to sync to the APP on my Samsung phone...the APP started to flash on my phone. contacted Qardio, via online email to no avail....POOR SERVICE, POOR DEVICE.

2 January 2018
Unprompted review
Rated 1 out of 5 stars

Monitors my blood pressure whilst I manage the stress of dealing with Qardio

I purchased a bundle of the Qardio Arm and Qardio Base and got despatch notifications within 24 hours. The items were sent separately and using different shippers and that is where the ‘fun’ began:

The Arm arrived without problem, but the Base (which had been ‘out for delivery’) was delayed for ‘external reasons’. I tried contacting Qardio by phone, but what is not made clear is that customer service is on the US West Coast and, consequently, 8 hours behind UK time so it’s not open until late in the day. (I suspect that they open early to service the rest of the US, but this isn’t clear either.)

I sent an email and got a first response the next day, asserting that the tracking details showed it as on course for delivery - when it was not. I wrote back and two days later got a reply saying that a new unit would be ordered and that I would receive a further email confirmation with tracking details, but this still hasn’t appeared 48 hours later.

So now I am in limbo. I can’t decide whether to cancel the order or to wait until something eventually happens. It’s a shame because I like what I have received so far, but it should not be this difficult.

17 November 2017
Unprompted review
Rated 5 out of 5 stars

Sleek, elegant, and accurate!

I have had the Qardioarm for almost a year now and to put it simply, I love it! It is small, sleek, and elegant - unlike any other blood pressure monitor on the market. It is also convenient, both for everyday use and definitely for traveling Love the way it stores your blood pressure records and allows you to easily electronically share them with your health care provider if you wish. Of course, all this would be worth little if the lovely Qardioarm was not also accurate, but of course it is not only sleek and elegant, but also reliable and accurate.

12 October 2017
Unprompted review
Rated 1 out of 5 stars

The most frustrating thing I've ever …

The most frustrating thing I've ever used. I've had it for 2 years, replaced batteries twice. It rarely works the 1st time you unfold it. I've reset it at least 4 times in 2 years, uninstalled the app, re- installed it, still can't get it to work. Have a call in for support. If your pressure isn't up when you start it sure is after 15 attempts!

11 September 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Jean Gordon,

Thanks for reaching out and sorry to hear you’ve been having some difficulties. QardioArm lasts a year on a fresh set of batteries and should consistently show you that green START button in the App when you unwrap the cuff. It should be that easy.

Our support team would love to get in touch to understand what is going on and help out. Please send an email to support@getqardio.com and include your phone number so we can have someone reach out!

Thanks,
The Qardio Team

Rated 3 out of 5 stars

The ARM product (Blood Pressure) was …

The ARM product (Blood Pressure) was easy to set up and works really well.

The BASE product (weight, fat, muscle, BMI) was a bit of a dog to set up - not at all straightforward and could be made much simpler. The results, however, line up well with BodyTrax at our local David Lloyd Gym.

22 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi PETER COCHRANE,

Thank you for sharing your experience with us! We are happy to hear you enjoy using your QardioArm. QardioBase should have been just as easy to set up. If you have any questions or concerns, you're welcome to reach out to our Customer Support Team. They can be reached at support@getqardio.com and would be happy to help at anytime.

Thanks,

The Qardio Team

Rated 3 out of 5 stars

It is very frustrating to start the …

It is very frustrating to start the app. It often takes me several minutes to wind and unwind the armband
before the start button turns green. Highly irritating.

18 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Pieter,

Thank you for sharing your feedback with us. We are sorry to hear you sometimes have issues starting your app. We’ve asked our support team to reach out to you to help with any questions or concerns you may have at this time. Our priority is to ensure you’re fully enjoying your Qardio products. Keep our support department posted should you have any remaining questions at this time!

Thanks,

The Qardio Team

Rated 5 out of 5 stars

My Qardio!

Ease of use, double or triple readings, readings are shared thru email for my siblings and doctor, can bring my BP anywhere I go. Definitely a must have for me and my family.

18 August 2017
Unprompted review
Rated 2 out of 5 stars

Notes change

I really like my new Qardio. I actually used it yesterday at the doctors office. One feature that I think would help users. When you write a note, you have to remember the date you wrote it to go back to it. It would be nice if you had a Notes selection that would show you all your notes you have written by date. Sime notes could be changes to medication that is very important on how it changes your numbers.

17 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Harriette,

Thank you so much for reaching out and sharing your thoughts! Definitely a suggestion we’ll be forwarding to our product development team. An immediate solution to search based on noted would be to use the feature to export your blood pressure results. You’ll receive a complete spreadsheet with all your readings, including notes and other relevant info. You can find out how to export your readings right here: https://goo.gl/J4yDwf

Thanks,
The Qardio Team

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