Qardio Reviews 1,194

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Like others, no support available. My device will no longer charge, and I am willing to pay for a repair. I tried to contact them through their media channel but no success. I actually think they are... See more

Rated 1 out of 5 stars

The oximeter failed within one year, the blood pressure monitor failed within 2 years and I had also purchased the scale that connected with the internet. I can no longer connect with quardio via the... See more

Rated 1 out of 5 stars

Used to be a good company with good products - but now they don't even respond to tickets raised via their customer support link. It's totally expected that you might have a few issues with new tech -... See more

Rated 1 out of 5 stars

I purchase a QardioArm to monitor my Blood Pressure, it gives totally different reading than the manual Blood Pressure monitor...Rated..NOT GOOD. The device indicated to replace the batteries same was... See more


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1.2

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I have had a lot if problems trying to …

I have had a lot if problems trying to start my Qardio and it's very frustrating. Your starting instructions are not thorough enough and it takes a while to get it to work. I often have to unwrap it several times and even reset it or restart my phone to be able to use it. I know now to check the Bluetooth setting on my phone before I start.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi KATHERINE KIESLING,

Thank you for sharing your experience with us. We are sorry to hear you have issues with your unit. Our Customer Support Team will reach out to you and help solve your issues right away.

Thanks,

The Qardio Team

Rated 5 out of 5 stars

Great product

Great product. Operates like any other blood pressure machine but portable. no problems at all.

10 August 2017
Unprompted review
Rated 5 out of 5 stars

Great Little Unit

My wife and I test our BP 4 to 5 times per week. The ease of use and accuracy of the Qardo Qardioarm is excellent. The graphing feature is especially nice as it allows me to spot trends..... it is also easy to show my doctor using my iPhone. I like it.

10 August 2017
Unprompted review
Rated 5 out of 5 stars

Have bought the quardio arm and base …

Have bought the quardio arm and base and am very pleased leaded with both. It allows me to keep track of my blood pressure without having to write it down all the time and the base is great for keeping track of fat and water body levels

10 August 2017
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Accurate, and I can share it with my doctor. This is better that many of the otehr bluetooth based pressure monitors. I will never go back to what I used before.

10 August 2017
Unprompted review
Rated 5 out of 5 stars

I love love love my Qardio cuff

I originally purchased a Withings cuff, only because it was a larger cuff. Unfortunately Withings sold to Nokia and Nokia prematurely released an app update which completely wiped all my history that I was tracking for my doctor. Looking back, I'm so Thankful for this, because I returned the Withings cuff after some extremely poor customer service from Nokia and I purchased the Qardio cuff instead. And truthfully the Qardio cuff is a far superior cuff. Not only is it compact and sleek, but the app is simple and reliable. I love love love my Qardio cuff.

10 August 2017
Unprompted review
Rated 4 out of 5 stars

I love my Qardio BO machine

I love my Qardio BO machine. The only problem is the battery door is not strong enough. One of the hooks broke easily. Also, I have to manipulate the batteries frequently to get it to connect. Minor issues, but needs to be fixed.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Don Waggoner,

Thank you for sharing your feedback. Sorry to hear you’ve been experiencing some difficulties with your battery cap. We’d be happy to help! Please reach out to our support department so they can ship out a new battery cap and help you out with any concerns you may have! You can contact our customer support team at support@getqardio.com.

Thanks,

The Qardio Team

Rated 5 out of 5 stars

What a great gift!

I have found Qardio to be easy use, reliable, and I specifically like the feature that shows whether your heart rate is atypical, and that it keeps a history but also let you use it for other people as a guest user. As a medical professional for my career, as well as my personal use, I have found this to be an excellent choice of equipment... I received this as a gift, and I'm thankful... What a great gift!

10 August 2017
Unprompted review
Rated 3 out of 5 stars

Does not automatically connect to app

Does not automatically connect to app. Have to constantly re-pair to phone/app.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Armando de Arnas,

Thank you for sharing your experience with us. Connecting your device should be quick and easy. Our Customer Support Team will reach out to you and help solve your issue. Keep them posted if you have further questions!

Thanks,

The Qardio Team

Rated 4 out of 5 stars

I find that my prior device had a lower …

I find that my prior device had a lower reading consistently. Apart from this I need to restart more than once several times a week.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi robert paris,

Thank you for sharing your experience with us. We are sorry to hear you are experiencing issues with your unit. We've asked our Customer Support Team to reach out to you and ensure you won't have these issues anymore!

Thanks,

The Qardio Team

Rated 1 out of 5 stars

The unit works when it wants to

The unit works when it wants to. Its a great idea, I bought one to try, before buying multiple units for my office. The software and the device work good for a week or so and then forget it. I wish they would fix it.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi DS,

We are sorry to hear you have issues with your device. Our Customer Support Team will reach out to you to solve your issue. Our priority is to ensure you’re fully enjoying your Qardio products. Keep our support department posted should you have any remaining questions at this time!


Thanks,

The Qardio Team

Rated 5 out of 5 stars

Great to be able to show the readings …

Great to be able to show the readings to your consultant. Makes everything a lot easier. Nice and easy to use. Looks good, too, and packs easily.
Would have liked to have built in a memory alert for when it is time to measure.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi mbt,

Thank you for sharing your feedback with us. We are happy to hear you enjoy using your QardioArm. It is possible to set up reminders! You can learn how to set up this feature here: https://support.getqardio.com/hc/en-us/articles/203579822-Setting-Reminders

Thanks,

The Qardio Team

Rated 2 out of 5 stars

The unit runs 15 to 20 points high when …

The unit runs 15 to 20 points high when checked at doctors office

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi James,

Thank you for sharing your experience. As you may know QardioArm has been fully certified as a medical-grade BP monitor with regulatory approval in the US, EU, Canada and Australia - accuracy is our top priority.

Our Customer Support Team will reach out to you and help solve this right away. Our priority is to ensure you’re fully enjoying your Qardio products. Keep our support department posted should you have any remaining questions at this time!

Thanks,

The Qardio Team

Rated 5 out of 5 stars

Qardio Customer Service Rocks!

I really like the QardioArm device and the app but had a problem with my first unit. Qardio Customer Service reached out to me based solely on a review I posted. They determined my device was defective and sent me a replacement. The new QardioArm works perfectly!

I'm very impressed with Qardio's customer service. The time and effort they put into helping me resolve my issue was awesome. I could not be happier! I highly recommend.

10 August 2017
Unprompted review
Qardio logo

Reply from Qardio

Hi Woody,

Thank you for reaching out to us. We are sorry to hear you are getting an error message when taking a 2nd measurement. We've asked our Customer Support Team to reach out to you and help look into this right away!

Thanks,

The Qardio Team

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