Pyngo Reviews 307

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in securing hard-to-get tickets, often within a few days of joining. Many highlight the user-friendly interface and the stress-reducing format of the platform, making the process of obtaining tickets much simpler. The staff and moderators receive high commendation for their dedication, helpfulness, and supportive attitude, actively assisting users and fostering a positive community environment. While the service is highly effective, some people mentioned a learning curve when first using the platform or Discord, requiring practice and consistency to master. However, these reviewers also noted that the supportive community and staff quickly helped them understand and succeed, making the effort worthwhile.

What people talk about most

Service

People report positive experiences with service, often highlighting its effectiveness in securing hard-to-get... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the helpfulness and kindness of... See more

Order

Users describe positive interactions with order, with many successfully acquiring highly sought-after tickets... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as a great app and experience that... See more

Website

Customers had positive experiences with the website, with many reviewers calling it the best way to get... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible. This group/app is actually genius. I wanted tickets to see Hayley Williams since the presale but wasn’t successful 😭 I set up alerts and notifications on Ticketmaster and wasn’t getting a... See more

Company replied

Rated 5 out of 5 stars

This is bots but done right - with Pyngo you still need to have the fastest fingers in order to secure a ticket, but everything's presented to you in such a simple format that it takes a lot of the st... See more

Company replied

Rated 5 out of 5 stars

Genuinely had the best experience, learned some great ticketmaster tricks from the Pyngo team + other people on the server, to help guarentee getting resale tickets. I managed to get 2 tickets to Hay... See more

Company replied

Rated 5 out of 5 stars

It Isn't Perfect But It Might Be... Pyngo gives you a better shot at getting tickets - it's as simple as that. It got me the Olivia Dean tickets I was desperate for by levelling the playing field.... See more

Company replied


Company details

  1. Software Company

Written by the company

Pyngo checks official websites and authorized resellers and notifies you when tickets become available for your favourite events. Pyngo LTD is an independent service provider. We are not associated with any ticketing platform. Please refer to our Terms and Conditions for more details


Contact info

4.9

Excellent

TrustScore 5 out of 5

307 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(307)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 would recommend

I was a little skeptical of the service because you are always cautioned about buying resale tickets online but I can completely say this was an amazing and safe service. I was trying to get tickets for a sold out festival that was in really high demand and the alerts were quick about letting me know when they are available and the moderators were incredibly helpful and gave a lot of useful tips. Since it was so high in demand it did take a few days of clicking the alerts so patience and time was needed. I waited until after the festival to review because I wanted to be sure it was legit and it 100% is. A great thing about this is I can pause my subscription instead of cancelling so if I ever have to go looking for tickets again I can unpause this subscription. Definitley worth the €10.

31 July 2025
Unprompted review
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Reply from Pyngo

This is such a thoughtful review, thank you. We completely understand why people want to feel confident when it comes to resale tickets, so it means a lot that you came back after the festival to share your experience.

Really glad the alerts, moderators and tips helped you get tickets for such a high-demand festival. You are right too, it can take patience and a few attempts, but that effort can really pay off.

Happy the pause option is useful as well. We will be here whenever you need help finding tickets again!

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. The detailed guide and consistent input from the moderators allowed me to get a sold out ticket that I had been trying to get for weeks - in the space of a couple of hours. Highly recommend.

4 August 2025
Unprompted review
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Reply from Pyngo

A ticket within a couple of hours after weeks of trying is a brilliant result. Really glad the guide and moderator tips helped everything click so quickly. Thanks so much for recommending Pyngo!

Rated 5 out of 5 stars

Excellent

Got an All Together Now and Billie Eilish ticket within 24 hours of joining. Brilliant service. No issues at the arena with tickets either. Highly recommend!

4 August 2025
Unprompted review
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Reply from Pyngo

All Together Now and Billie Eilish within 24 hours is a serious result. Really glad Pyngo helped you get sorted, and even better to hear everything went smoothly at the arena too. Thanks so much for recommending us!

Rated 5 out of 5 stars

Pyngo Ticket Alert app is an absolute…

Pyngo Ticket Alert app is an absolute GAME-CHANGER 🎉! This app is perfect for anyone who's always on the hunt for awesome events and tickets. The alert system is super convenient, notifying you the moment tickets go on sale for events you love 💥. But what's truly AMAZING are the admins behind Pyngo 🔥 – they're an incredibly dedicated and awesome team who clearly care deeply about making sure users have the best experience possible 💕. Getting those ticket alerts straight to your phone means you'll never miss out on scoring tickets to your favorite concerts or shows again 🎶. Five stars all the way ⭐️⭐️⭐️⭐️⭐️! Pyngo, you're amazing, and so are your admins 🔥!

31 July 2025
Unprompted review
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Reply from Pyngo

A review with GAME-CHANGER and AMAZING in caps has made our day already. Thank you so much.

Really glad the alerts have been useful and that the team behind Pyngo stood out too. The admins put a lot into helping people and keeping the community moving, so this will mean a lot to them.

Thanks for the five stars and all the energy in this review. We love it 🎉

Rated 5 out of 5 stars

Excellent app

Managed to buy tickets to two sold out gigs thanks to Pyngo. Excellent app

31 July 2025
Unprompted review
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Reply from Pyngo

Two sold out gigs sorted is a great result. Really glad Pyngo helped you get the tickets, and thanks so much for the kind words!

Rated 5 out of 5 stars

It really works

Got my All Together Now Ticket thanks to Pyngo.

Courts (one of the moderators) was literally always online for any questions anyone had in relation to getting tickets.

31 July 2025
Unprompted review
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Reply from Pyngo

Thank you so much. Really glad Pyngo helped you get your All Together Now ticket. Courts will be so happy to read this too, she puts a lot of time into helping people and it means a lot when that comes through.

Rated 5 out of 5 stars

Your best shot for finding tickets!

I used Pyngo to help me find a ticket for a festival this week and I am delighted with the service! Truly think it wouldn’t have been possible to get a resale ticket without their help. Really good value and amazing community who is always there to help everyone! Will definitely continue to use Pyngo in future for upcoming events in high demand :)

27 July 2025
Unprompted review
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Reply from Pyngo

Thank you so much. Really glad Pyngo helped you get a festival ticket and that the community made the process easier along the way. High-demand resale can be tough, so it means a lot to hear the service felt useful and good value. We will be happy to help again for future events!

Rated 5 out of 5 stars

Just got sorted with tickets for All…

Just got sorted with tickets for All Together Now, delighted!! Friendly community, and excellent mods that give helpful tips. Well worth the monthly subscription fee I paid. Would definitely use this again looking for hard to get tickets, it takes a while, and you have to be on the ball, but so many people managed to secure tickets.

28 July 2025
Unprompted review
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Reply from Pyngo

Delighted you got sorted for All Together Now. Really glad the community and mods helped with tips along the way. You summed it up perfectly too, it can take a while and you do need to be on the ball, but it is brilliant seeing so many real fans get tickets. Thanks so much for the kind words!

Rated 5 out of 5 stars

Pyngo is one the the best services/community out there

Pyngo is truly one of the best platforms to get resale tickets for any event you can think of. Even having an account for just one day almost near guarantees a ticket of your choosing. The community is the most welcoming and helpful bunch of people out there and it is genuinely one of the most efficient and useful services going. I highly recommend and can’t see how this service could be rated lower than 5 stars

27 July 2025
Unprompted review
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Reply from Pyngo

This is such a kind review, thank you so much. We are really glad Pyngo felt useful so quickly, and even happier that the community stood out to you.

The welcoming, helpful side of Pyngo is just as important to us as the alerts themselves, so reading this means a lot. Thanks for the 5-star energy and for recommending us!

Rated 5 out of 5 stars

What an amazing community of people

What an amazing community of people. I got tickets after a few days, when it seemed impossible. Patience, learning a few tips and tricks and banding together either the fellow penguins.

Thank you to the amazing mods and community. Cannot believe I'm going to the gig !!!

Thank you so much, until next time 💖🥳

26 July 2025
Unprompted review
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Reply from Pyngo

This is so lovely to read, thank you. Getting tickets after a few days, especially when it felt out of reach, is exactly the kind of result we love seeing.

Patience, tips and fellow penguins really do make a difference. The mods and community will be so happy to read this. Hope the gig was amazing, and we will be here for the next one 💖🥳

Rated 5 out of 5 stars

I struck gold with Pyngo

I struck gold when a friend recommended Pyngo! I was desperate to get 4 tickets for All Together Now and the Mods, and this community truly restored my faith in humanity. The support and guidance throughout the process were incredible – they help you every step of the way. Special thanks to empenguin, courts, and rg350dx – ye are absolute superstars! Thanks to Pyngo, I’m sorted and can finally use #pyngogotmehere when I arrive!

25 July 2025
Unprompted review
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Reply from Pyngo

This made us smile so much. Four All Together Now tickets is an unreal result, and we are really happy Pyngo helped you get sorted.

The bit about restoring your faith in humanity means a lot. That is exactly the kind of community we hoped to build, real fans helping each other through the process. EmPenguin, Courts and rg350dx will love the shoutout too.

Cannot wait for #pyngogotmehere to make its appearance!

Rated 5 out of 5 stars

Pyngo

The best ticket support platform I've ever used! All the mods are so friendly and helpful and it's such an amazing community. Everyone looks out for and helps everyone else such a great experience. The only and best way to get tickets to a sold out event! :)

22 July 2025
Unprompted review
Pyngo logo

Reply from Pyngo

Thank you so much, this is lovely to read. The way everyone looks out for each other is one of the best parts of Pyngo, so we are really happy that came through in your experience.

The mods will love the kind words too. Really glad the platform and community helped you with sold out tickets :)

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic - managed to get x4 All Together Now tickets, while started to lose hope before. Platform works good, admins/support all very helpful and great community.

27 July 2025
Unprompted review
Pyngo logo

Reply from Pyngo

Four All Together Now tickets is a brilliant result, especially when you were starting to lose hope. Really glad Pyngo helped you get sorted, and that the support, admins and community made the experience a good one.

Rated 5 out of 5 stars

Fab site

Excellent site. Very helpful. Was only on a fews hours when I got my tickets. After a few false starts and some advice grabbed two tickets. My heart was in my mouth. Highly recommend this site if you need hard to get tickets.

26 July 2025
Unprompted review
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Reply from Pyngo

My heart was in my mouth says it all. Really glad Pyngo helped you grab two tickets after a few hours, a few near misses and the right advice. Thanks so much for recommending us!

Rated 5 out of 5 stars

This service is worth every penny

This service is worth every penny. I’ve managed to get tickets for sold out gigs Maccabees, CMAT and JADE within about 10 days of signing up. Still holding out for Oasis, but I could’ve managed to get some of them too if I was willing to pay £400+, which is nothing to do with Pyngo. Easy to use and a great community. I will be renewing

25 July 2025
Unprompted review
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Reply from Pyngo

Maccabees, CMAT and JADE within 10 days is a great run. Really glad Pyngo helped you get tickets for so many sold out gigs, and that the community made the experience a good one too.

We love that you kept the Oasis bit fair as well. Pyngo can help you spot what appears, but some prices are out of our hands. Thanks so much for the kind words, and we are very happy to have you renewing.

Rated 5 out of 5 stars

Great ticket sourcing platform

A great platform to source in-demand tickets. It took a few days but the mods are great at advising the best way to get lucky and are very responsive. Would def recommend.

23 July 2025
Unprompted review
Pyngo logo

Reply from Pyngo

Thank you so much. A few days, some good timing and the right advice can make all the difference. Really glad the mods helped along the way, and we appreciate the recommendation!

Rated 5 out of 5 stars

Great support with getting tickets

Such a great help with securing festival tickets. Everyone in the group was so helpful to eachother. Would highly recommend !

23 July 2025
Unprompted review
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Reply from Pyngo

Thank you so much. Festival tickets can be stressful to secure, so we are really glad Pyngo and the group helped make it easier. Love hearing that everyone was helping each other too. Really appreciate the recommendation!

Rated 5 out of 5 stars

Fantastic Service

What a community and without a doubt the best way to find tickets for concerts. Ran by the greatest group of admins I’ve met. I cannot recommend them enough. If you need tickets for any event don’t look any further.

23 July 2025
Unprompted review
Pyngo logo

Reply from Pyngo

Thank you so much. What a community is exactly what we love to hear. Really glad Pyngo helped with finding tickets, and the admins will be delighted with the kind words. We really appreciate the recommendation!

Rated 5 out of 5 stars

Pyngo = Perfection

Perfection. Best ticket support platform bar none. Made by fans, for the fans. No interest aside good old fashioned customer service, remember that? Emma & the MODS went above and beyond to help find me a ticket for Oasis after mine was stolen. Super human efforts. Cannot recommend enough. Faultless & flawless. I’m a half century old gig disciple. Never in all those years have I come across something so genuine. With so much negative news being peddled, big corps ripping off fans…Pyngo returns your faith in humanity and also in the music community. The fan still has a voice. Yes, yes, yes Pyngo. It is an incredible thing that you do. Live Forever✊

23 July 2025
Unprompted review
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Reply from Pyngo

This is one of those reviews we will remember. Thank you so much.

Hearing this from a half century old gig disciple means a lot. Pyngo was built by fans, for fans, so reading that it feels genuine and helped restore a bit of faith in the music community is exactly why we keep doing this.

Emma and the mods will be over the moon with the shoutout. They really do care, and we are so glad they could help you get to Oasis after what happened with your original ticket.

Thank you for putting this into words so beautifully. The fan absolutely still has a voice. “Live Forever” ✊

Rated 5 out of 5 stars

Recommend

I wanted an electric picnic ticket & had been trying for weeks. Within about 5 days on pyngo I got a ticket! It is a really great service run by a great team, very supportive and helpful! Definitely recommend if you need sold out concert tickets

22 July 2025
Unprompted review
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Reply from Pyngo

Thank you so much. Getting an Electric Picnic ticket after weeks of trying is a great result, and we are really glad Pyngo helped you get sorted within a few days. The team will love hearing the support was helpful too. Hope EP was amazing, and hopefully we can help again for EP 2026.

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