I ordered two puzzles as gifts but when they arrived there was no photo of the puzzle on the box, thereby making it impossibly difficult to do. Apparently I chose category 3 which doesn't have a pict... See more
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We have bought 2 puzzles now. Quality is excellent and delivery was fast. I am about to buy the frame and glue. When ordering, make sure you choose a photo that will make a good puzzle, and not just... See more
Thought I would treat my daughter to a personalised advent calendar as it was the first one with her daughter and my granddaughter. Everything looked good until there was one piece missing out of t... See more
This is not a UK company They do not deliver as promised and then hide behind terms & conditions. Ruined a lockdown birthday surprise for my 75 year old Mother. Wish I'd read Trust pilot first.... See more
Company details
Written by the company
A photo puzzle is always a great gift idea. We offer photo puzzles with 100, 200, 500, 1000 or even 2000 pieces and the heart-shaped jigsaw puzzle with 600
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Lovely puzzle
Lovely idea
My son loved his birthday gift. Efficient service from company. Slight issue with the delivery as I changed the delivery address after the order and it seemed to get stuck in the UK but issue resolved and delivered in time.
Great job
Great job. Produced exactly what we wanted and made a girl very happy
fabulous product fast delivery great…
fabulous product fast delivery great quality
Very pleased with the jigsaw.
Found it rather difficult to find a template to suit our chosen photographs, and we had chosen too many photographs so had to be selective. A lot of our photos were Russian churches and needed ‘portrait’ style shapes. There only seemed to be one template that worked but we are very pleased with the result. Arrived well packed, good quality and on the expected date.
The jigsaw was everything I was hoping…
The jigsaw was everything I was hoping for and the ordering and delivery worked well
As always the product and service are…
As always the product and service are superb would always recommend to anyone who can be arsed to read these reviews (ps. This one is real, unlike Amazon ones🤣)
I’m delighted with my puzzle and I’m…
I’m delighted with my puzzle and I’m sure the small recipient will be.
Easy to order,puzzle is great.UPS let is down
Easy to order,puzzle is great, communication is poor,2 emails sent, no reply,UPS delivery very poor,changed deliver date and puzzle was 2 days late as it was a birthday present ,very disappointed!!
Great product
Great product - so much fun to have a high quality jig-saw puzzle based on my own photos!
This is brilliant
This is brilliant. I emailed the photograph and got the jig saw puzzle a week later. It’s a great concept and myphotopuzzle did a great job. Very efficient.
Originally had problems.
Had to go back to myphotopuzzle people as we had a piece missing! A couple of weeks later, we received a replacement puzzle. No fuss - just replaced.
Perfect frame for our lovely puzzle
I was bought a 1000 piece puzzle of our little granddaughters and once made up we decided to frame it. The made to measure one from the puzzle company seemed the best idea. A bit expensive, but fit perfectly, and we are very pleased.
Excellent customer service but poor quality puzzle
Having ordered a puzzle for my dad in June last year and been really impressed I ordered another one in December for my mum, however, when completed there were 7 pieces missing and a few pieces from another puzzle. The quality was not on a par either, puzzle pieces or quality of colour. Such a shame as they loved the first one.
I complained and the service was excellent and they immediately replaced it but the quality was still poor.
Pleased with the whole process
Pleased with the whole process. Quick delivery great price Easy to order and the site explains everything you need to know. Well happy
I am still waiting for it to arrive
I am still waiting for it to arrive! I had a UPS notification of delivery three weeks ago. And UPS forces you to create an account to make an enquiry. Suffice to say I will not bother in future
Excellent quality at a reasonable price…
Excellent quality at a reasonable price delivered in a quick time frame
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