Puurefilters Reviews 

6,663
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 89% of negative reviews

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4.5

All reviews

(6,663)

5,149 reviews in the last 12 months

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Rated 5 out of 5 stars

So far a good product

So far a good product. I had some issues with my ikea tap and they had a solution for everything, and even sent me the things I needed for free. Filter do take a while to arrive , so plan in advance.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Have used it for 6 months just inserted…

Have used it for 6 months just inserted the 3rd cartridge, there is a difference in taste to the water, in a good way and the kettle seems to take longer furring up.
No other way of testing it other than sending it to the laboratory every 4 weeks or so

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and super customer service

I ordered the tap and shower filters for cleaner water and help with skin health.
The products are well built using quality metal and easy to install.
Since using them I’ve noticed the drinking water feels cleaner and there’s no aftertaste in the water we used to have.
There was a minor issue regarding the non arrival of some filter cartridges but this was dealt with very quickly. Communications were polite, professional and fixed the issue. I would recommend Puure if you’re looking for cleaner water solutions as their products and customer care are great.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great solution, easy to install easy to use.

Great idea, using it and very happy. The package includes different types of connections and is suitable for different types of the taps. Keep in mind you need to put away some part of your tap in order to connect the filter system. For this you need some basic instruments. But the process itself took maximal 2 minutes.

6 September 2026
Unprompted review
Rated 4 out of 5 stars

It's a great tap filter but there…

It's a great tap filter but there wasn't much taste change. I do believe that it has removed the plastics and the chemicals though. You have to be realistic with this sort of filter and I'll continue to buy the cartridges.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Although delivery took longer than I…

Although delivery took longer than I was hoping the water filter was easy to install and water taste is good.
I did contact customer services about my limescale removal concerns but they said their filters do not remove the calcium and magnesium elements.
Thats fine as I have purchased a Brita jug filter to use specifically for the coffee machine and kettle and use the Puure filter for better quality drinking water from the tap.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Have only been using the filter for a

Have only been using the filter for a few days now but have certainly noticed how much better the water tastes
Up to now my husband and I have been using a jug filter with all the faff it involved. Very happy with the Puure filters. Would certainly recommend them.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Filter user one year almost

I don’t really know, I am trusting that the filter works. When I change mine it’s as white and as clean as it went in so not sure if it is filtering the nasties! Is this normal?

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I've had great service by the team…

I've had great service by the team members . It's been a bit long before I could ift it ages od tap. All been done all working fantastic I do a lot of sport now I don't get bottled water at all . Straight from the tap and it been a pleasure to drink it . Which before I only had boiled water cooled down . It's fabulous.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The filters are very simple to use

The filters are very simple to use, we are pleased with the taste of our tap water now. It's good to know that the impurities are filtered out.
The company is quick to respond to any queries. The replacement filters take a long time to be delivered, make sure they are re-ordered in good time, so that you don't run out, as what happened to us!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Installation was easy enough

Installation was easy enough , filter readings were the same on both outputs so it took a few minutes to settle. But yes better tasting cleaner water that does clog my kettle which stays lime free boil after boil. I don’t miss the heavy chlorine taste either,

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Parcel arrived in time and in perfect…

Parcel arrived in time and in perfect condition.

I had no idea I was drinking such a bad tasting water until I installed Puure. The taste, the freshnes and even the strenght at how water comes out of the tap is just fantastic!

Best purchase I've done in a very long time. Highly recommend

29 August 2026
Unprompted review

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