Puurefilters Reviews 

6,663
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(6,663)

5,149 reviews in the last 12 months

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Rated 5 out of 5 stars

Great water quality

Great water quality. Prompt customer service ♥️ glad i subscribed. They even remind me to change the filter. Definitely bonus. Thankyou.xx

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Wow..

Wow... our water really does taste SO MUCH MORE DELICIOUS! On its own, with nothing in it... straight from the tap. And with the SodaStream, it tastes 'lighter' too. We didn't know what we were missing!

We got the deal with the free unit, so only pay for the subscription, which is very affordable. So happy not to have to keep buying plastic bottled water anymore.

We also don't trust Southern Water to keep all the nasties out, so having the filter gives us extra peace of mind too.

Really happy with it!

9 September 2026
Unprompted review
Rated 1 out of 5 stars

I would be careful about buying from…

I would be careful about buying from this company. We purchased one, but it didn’t fit our tap. It took them a while to send another attachment, and when it arrived, it still didn’t fit our tap. I returned everything as agreed in early August, but I still haven’t received a refund.

4 August 2026
Unprompted review
Puurefilters logo

Reply from Puurefilters

Hello

We sincerely apologize for this unacceptable situation. We completely understand your frustration regarding the compatibility issues and the delay in processing your return.

To help us locate your file immediately and issue your refund without further delay:

Could you please contact us directly by email at customercare@puurefilters.com with your email address and order number?

Best regards,

Rated 5 out of 5 stars

A well made product (puure filter…

A well made product (puure filter 3.0), its made our tap water drinkable again. You can really taste the difference .
Good customer support too !
5 stars ⭐️⭐️⭐️⭐️⭐️

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Distinctly purer water - the weird aftertaste has gone!

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our tap water was distinctly better - no weird aftertaste, it simply tasted pure! Amazing product - thank you. Can’t be bothered with a filter jug so this is just perfect.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Everything was packed well

Everything was packed well, but went on holiday so only connected it yesterday it's probably too soon to say but I deffinatly think there is a clearer and better taste in the water it's not iron tasting or smelling
I hope I continue to enjoy this also it's better and cheaper than investing in a cat fountain as I can give my cats flitered water too😻😻😻

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Little gadget

Very easy to install, great to change over to drinking water with just the little switch.Only had a few days but can already taste the difference in the water. Many thanks.

9 September 2026
Unprompted review
Rated 4 out of 5 stars

Easy to fit

Easy to fit. Too many emails stating what was coming, all separate so got confusing. Hence only 4 stars.
Items work well, only needed to change washer for the shower unit. All good so far.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen sink filter

Easy process to order and plenty of updates on my delivery. Simple to install with all the right fittings supplied. With the extra purchase of the adjustable nozzle rinsing in the sink is much easier. Great product.

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Filter Housing

This is the second time I have purchase the complete pack, and yes I know the filter housing is apparently free. The filtered water is great, however the "o"-rings in the housing are not so durable.

9 September 2026
Unprompted review

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