While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Alles voor Comfort en Gemak.
Netherlands
2.7
72 reviews
Replied to 45% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered shoes but the delivery took longer than expected and the size is absolutely not true to size. I ordered size 45 and got a 44/45, but the fit is like a 41. Very disappointing. I am now trying to return them.
They made a mistake and the customer service sophie was good on her word and handled my complaint well and solved my problem as fast as they could. That was good!
Reply from PuurComfort
Hi!
Thank you so much for your review. We’re glad to hear that Sophie handled your complaint well and kept her word. Providing good and fast customer service is very important to us, so it’s great to know your issue was resolved properly.
If you need any help in the future, feel free to reach out. We’re always happy to help!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
