Easy to order. Great price for stairgate and delivered really quick which we needed as looking after grandson toddler late notice . Can't fault them perfect service !
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Review summary
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Based on these reviews
Customer service was excellent. Quick e-mail response and very friendly and helpful lady on the phone. Fast delivery and pushchair exactly as described. Thank you
Company replied
Quick delivery, good communication on shipping etc. Very happy with purchase.. Best booster child safety seat in the world.. Axkid!
Company replied
Excellent service. Ordered a few days before Christmas and arrived 2 days later. We were kept updated in delivery date/time. Would definitely recommend.
Company replied
Company details
Written by the company
Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.
Contact info
Unit 24, King Street Industrial Estate, PE6 9NF, Peterborough, United Kingdom
- 01778 562806
- hello@pushchairexpert.com
- pushchairexpert.com
4.2
Great
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Missing order
Ordered Cybex car seat. Item was delivered and the large very obvious item was left on the doorstep. I came home, item missing. I reported the missing item to the delivery company who stated a signature was not required by the retailer. I would never authorise doorstep delivery of such a high cost item. The retailer has failed to resolve the issue nor refund. It has now been 8 days I have been without an item that was paid for in faith.
9 April 2026
Unprompted review
Reply from Pushchair Expert
Thank you Diana, we really appreciate you leaving such lovely feedback and are very pleased to hear you received such great service, we hope to see you back again soon!
Reply from Pushchair Expert
Thank you Becky, really appreciate you taking the time to leave your feedback and glad to hear that your item arrived quickly!
Excellent service
Excellent service
First class communication
Speedy delivery
Competitive pricing
11 March 2026
Unprompted review
Reply from Pushchair Expert
Thank you so much for your kind words, Carol.
We're really pleased to hear you were happy with the service, communication, and speedy delivery. It’s great to know you felt the pricing was competitive too. We truly appreciate you taking the time to share your experience.
Thanks again for your support - it means a lot to our team.
On ordering I was not given a delivery…
On ordering I was not given a delivery date and I am concerned the car seat won’t be here in time for the arrival of the baby.
I still don’t know the delivery date a week after ordering and paying.
23 February 2026
Unprompted review
Reply from Pushchair Expert
Thank you for your review. We’re sorry to hear about the uncertainty regarding your delivery date, especially with such an important arrival coming up.
Please contact our support team and we will look into this urgently for you. Once we have your order details, we’ll be able to check the status of your car seat and provide you with an update as quickly as possible.
We appreciate your patience and will do our best to assist you promptly.
good price and speedy delivery
Good discount compared to other companies selling the same product, arrived very quickly
20 February 2026
Reply from Pushchair Expert
Thank you Bonnie! We really do appreciate you going to the effort of leaving us such great feedback. We are very pleased to hear that you got a great deal and that the item arrived so quickly! Hope to see you back again soon!
Reply from Pushchair Expert
Thank you and glad to hear that your item arrived quickly! We appreciate you taking the time to leave your review!
Reply from Pushchair Expert
Thank you Rabin, we really do appreciate you taking the time to leave such great feedback, glad your item arrived quickly and hope to see you again soon!
Customer service was excellent
Customer service was excellent. Quick e-mail response and very friendly and helpful lady on the phone. Fast delivery and pushchair exactly as described. Thank you
16 January 2026
Unprompted review
Reply from Pushchair Expert
Thank you for your 5 star review we really appreciate it!
Great prices
Great prices, fabulous communication and very quick delivery even to the Highlands of Scotland. Very impressed with the whole service received.
19 January 2026
Unprompted review
Reply from Pushchair Expert
Thank you Marina! Really appreciate you taking the time to leave your 5 star review and we hope to see you again soon!
Great product and great customer…
Great product and great customer services, there was a slight issue with delivery (on my part) that was resolved with no hesitation
2 January 2026
Unprompted review
Reply from Pushchair Expert
Thank you Hollie for your 5 star review we really appreciate it. Glad we could help in resolving the delivery in the end and hope to see you again soon!
Excellent service
Excellent service. Ordered a few days before Christmas and arrived 2 days later. We were kept updated in delivery date/time. Would definitely recommend.
23 December 2025
Reply from Pushchair Expert
Thank you for your excellent review we all really appreciate you taking the time to. Glad your order arrived quickly and we hope to see you again soon!
Reply from Pushchair Expert
Thank you Angela for your 5 star review we really appreciate it! Glad your item arrived quickly and we hope to see you back again soon!
Easy quick transaction
Easy quick transaction. Pushchair Expert price matched the item saving me £25, delivery was next-day with great communication. Would recommend.
26 November 2025
Unprompted review
Reply from Pushchair Expert
Thank you Carolyn for your 5 star review! We are so pleased to hear we could help you with a price match and hope to see you back again soon!
We purchased the pram for our daughter…
We purchased the pram for our daughter who is expecting her baby . She is really pleased with the quality of the pram and the colour ‘ Cedar’ .
22 November 2025
Reply from Pushchair Expert
So pleased to hear that you love your pram and we really appreciate you taking the time to leave such lovely feedback!
Reply from Pushchair Expert
Thank you Declan, glad we could deliver your item quickly and hope to see you back again soon!
Prefect all round
Quick delivery, good communication on shipping etc. Very happy with purchase.. Best booster child safety seat in the world.. Axkid!
18 November 2025
Unprompted review
Reply from Pushchair Expert
Thank you Katrina for your 5 star feedback we really appreciate it!
Lack of communication on order but quick delivery once the company received more stock
I like that the price of the product I purchased was the cheapest I could find on the market after applying a code.
However I'm disappointed that I was not informed that there was a delay on delivery as you are waiting for stock.
I only found out after making enquiries myself.
I've yet to receive the item I ordered and can't comment on the product itself.
UPDATE
I received the child car seat Saturday 22nd November and am very pleased with the product.
12 November 2025
Unprompted review
Reply from Pushchair Expert
Thank you for taking the time to share your feedback. I’m very sorry for the frustration caused by the unexpected delay. Unfortunately, we were not aware of the supplier issue until your order was raised with them, and I understand how disappointing it must have been to discover this only after making your own enquiries.
We do our best to keep our website as up to date as possible, and I apologise that this wasn’t reflected in your experience on this occasion. Thank you for your patience. If you need any further help in the meantime, please don’t hesitate to let us know.
Absolutely faultless experience with…
Absolutely faultless experience with this company. Item arrived next day as standard
27 October 2025
Unprompted review
Reply from Pushchair Expert
Thank you Lisa! We really appreciate you taking the time to leave such great feedback! We try our best to get items out as soon as we can! Hope to see you back again soon!
So I’m disappointed
So I’m disappointed, I’ve ordered push chair with next day delivery and get only one email about late delivery, they forgot txt to my that this pushchair is not available and they waiting to be send it from Germany and I wait 2 weeks but paid for next day delivery. Very disappointing
24 October 2025
Reply from Pushchair Expert
We’re really sorry for the frustration this caused. You selected next-day delivery, and we understand how disappointing it is when that expectation isn’t met.
Unfortunately, once an item leaves our warehouse delays can occur, even with the reputable couriers we use. The additional delay should have been communicated to you more clearly, and we apologise for that.
Please contact our customer support team and we’ll resolved this as best we can for you.
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