Purple Turtle Co Reviews 

183
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their overall purchases. Customers frequently praise the beautiful gift packaging, excellent product quality, and the sustainable, eco-friendly nature of these unique items. Many consumers also highlight how fun and engaging the creative hobby kits are for family activities, holiday celebrations, and special occasions. However, some people mentioned minor setbacks during their journey, such as website ordering difficulties, unexpected plastic materials, or receiving damaged items. Fortunately, customer support representatives were frequently described as extremely helpful and responsive in resolving these specific product issues quickly and effectively.

What people talk about most

Product

Consumers express deep satisfaction with the product, frequently highlighting the great quality, beautiful... See more

Order

Reviewers highlight high satisfaction regarding the order process, noting that ordering online is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Company replied

Rated 5 out of 5 stars

Saw the stand at Westfield Stratford, I asked out their products and was impressed, they are passionate in sustainability. I was given a card to view more online as I was on my lunch break. I ordere... See more


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved every part of the gift set

Loved every part of the gift set. From the wrapping & detailing to the coconut bowl itself. Purple Turtle even included a receipe ideas booklet for smoothie bowls to make in the bowl. So happy with it & what’s better - saving the planet 🌍🐢

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully made eco products at reasonable prices

I made several visits to The Purple Turtle Co's stall at a local event supporting Herts and Essex Air Ambulance. The products were beautifully displayed and were good value for money.
They had a lucky dip where my family and I won lots of goodies from their range. We particularly liked the washable make up remover pads, bamboo straws and bead bracelets, which all came nicely packed in their own hessian or material bags. We won boxes of eco friendly goodies which are perfect for presents.
The stallholders were knowledgeable, very friendly and helpful too.
Would definitely recommend these products for personal use and as gifts. Well worth checking out their range of products.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Elm court fun day

Purple turtle were at a fun event where they did a wonderful lucky dip. The team were extremely friendly and their stall was immaculately set up. All products were amazing and environmentally friendly. Highly recommend spending some time to look into this lovely company and what they have to offer.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

5 stars - beautifully unique

From start to finish we experienced nothing but the highest quality service. The customer service, speedy delivery and utterly beautifully design of the product we received, were like nothing we'd ever experienced before! We had the best date night with our art set, painting each other, we laughed from start to finish and have absolutely nothing we'd change about it! A truly unique company that also hold special values, helping the planet as they go! You won't be disappointed :)

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Purple Turtle Pop Up

Came across a pop up from Purple Turtle yesterday and I was like a kid in a candy shop. The array of products they had was brilliant and the fact it is all environmentally friendly was the cherry on top for me. I could have been there for hours!! The owner and his lovely assistant gave me their card and I will certainly be making further purchases online

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Purple Turtle

I purchased a candle & propagation set from a pop up stall on Sunday. The owner Jason was very helpful. The packaging was superb & there was a leaflet enclosed with the propagation set with instructions & tips & advice. 5 stars

18 August 2024
Unprompted review
Rated 5 out of 5 stars

I love Purple Turtle & Co

I love Purple Turtle & Co. Their customer service is unparalleled. I had the 5-piece propagating kit and I love it so much I ordered my sister one for her birthday. But, I'd accidentally broken one of my vases. I asked if I could pay to get a replacement vase shipped out with my sister's present and they sent me one for free. So kind! Thank you!

3 August 2024
Rated 5 out of 5 stars

Beautifully made gifts

Beautifully made gifts. All economy friendly. A wide range to choose from.
Plantation gift sets, coconut bowls, are just a few we have purchased. Highly recommend their gifts. Sent on time.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully made

I received the wrong set, possibly due to my own error but got the correct set sent out foc and was asked to donate the original to reduce carbon footprint. What a lovely idea! Purple turtle were very responsive with contacting me and I had it all sorted on the same day with the new set arriving 48hrs later.
Beautifully made and won't hesitate to order again in the future

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Sent a gift to the wrong address

Sent a gift to the wrong address. On contacting them they responded quickly (contact via website message submission not email) and resent the item without me having to pay postage. Have seen this item at my friends house (a propagator) and it is super cool.

1 May 2024
Unprompted review

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