Purestep Reviews 7,358

I was very happy with the product to start, I bought a couple of pairs. After a couple of months using one of them, some of the stitches started falling apart, I contacted the company and apparently it's not a quality issue. Buy better quality shoes and don't waste time with this company.

Protracted discussions. Not made clear that a ‘false’ invoice would be created so wasted time ensuring that all was correct. Have not yet received replaced product so too soon to say if successful.

Ordered 2 pairs to take advantage of the various discounts. Arrived in a reasonable time. Impressed with the build quality and they are comfortable to wear and walk in. Obviously not able to comment on durability yet. If they had been available I would probably have ordered UK size 11.5 or 12 but they are only available up to 11. Overall very happy with my purchase.

Good look and quality of product plus good insole add on options. Happy with all this so will certainly order from you again.

Good product

Great product and service

Product ordered arrived on time, exactly as ordered, with regular updates from the point of order to the delivery. Thank you

These are the most comfortable shoes I have ever worn! Great in this heat too when my feet would normally swell inside my walking shoes, in my purestep explorers they stay cool and comfortable

Really comfortable and have helped my back

Have only purchased one pair of shoes and I love them and will buy again , have also recommended the company to family and friends
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Excellent product, well made, extremely comfortable, true to size, exactly as described. Thank you

Bought as a gift.
These trainers are great quality and my son was thrilled with them.

I’ve now made several purchases these have a slightly thicker sole but more around the toe area for protection I find these trainers airy and comfortable and you can wash them in machine gently which is great delivery was quicker than before but they do take a couple of weeks to uk from china unsurprisingly

I have ordered these shoes before as they help my feet. This time there was some confusion with the delivery. Yodel said they were delivering it but didn't - then I had to download InPost to have it delivered to a box nearby. Then InPost told me a date it would be available but delivered it on a different day! I feel Purestep should use a different courier.
A little expensive so I buy when they are on offer.

Amazing slippers, worth the wait and exactly what I needed

When original order arrived they were a poor fit. On emailing the support team a swift reply led to an exchange being organised.
These were received today for my complete satisfaction.
Excellent service

They are very good at deliveries, they are very professional and I have numerous shoes from them that has been sturdy and lasted a while.

The shoes are very good and comfortable and I would suggest measuring your feet as per the guide as I went up a size which was appropriate. Slightly misleading with the UK website as the shoes come from China so delivery is quite a bit longer than expected. Otherwise I would recommend then

Useful shoes. Bit awkward to get on - the tongue always slips down - and they are a bit hot and sweaty. The sizing system Purestep uses is confusing. They advertise in UK sizes yet all shoes are labelled with European sizing. And they are sized small so you need a size larger than normal.

My shoes were too small and hubby felt that the sole was thinner than he preferred so we returned them. I had problems arranging return online due to the Chinese address so ended up returning via P.O (£36.90). Celine was lovely and refund fairly quick, thank you Cesmine 🥰