Leighann is a great insurance advisor and was able to listen to my needs and field my questions warmly and attentively. She explained my options and the relative benefits/disbenefits and talked me thr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Joanne has been absolutely brilliant whilst finding the right cover for me. Although often I asked repeated questions or needed something explaining again, she was very patient, and explained ever... See more
The staff at Pure Protect were friendly and helpful and quick to reply to calls/emails. Leighann helped me very quickly and went out of her way to help me arrange the insurance on the date I needed wh... See more
Company replied
Leighann was so helpful from start to finish, she spent time with me talking through me needs and circumstances, chased providers for quotes and help me select the best options for me. Thank you so mu... See more
Company details
Written by the company
Pure Protect is an insurance broker specialising in life insurance, critical illness cover and income protection. We are dedicated to creating a meaningful, long-term relationship with our clients that is based on understanding, clarity and integrity. Our expert advisers realise that the financial side of life can be complex, which is why we work hard to get to know you and your aspirations through careful and detailed consultations. This enables us to provide quality advice services and practical pathways to help you find the right policies for your circumstances. Our team are happy to meet at a day, time and location most convenient to you, and these meetings are usually arranged by prior appointment. Pure Protect is part of the MSS Group, which specialises in surveying, risk management, auctions, estate agency and property management, in addition to financial services. The FCA does not regulate estate agency, property management, & risk management and Pure Protect acts as introducers for them.
Contact info
16 Commerce Square, NG1 1HS, Nottingham, United Kingdom
- 03453197070
- dale@pureprotect.co.uk
- pureprotect.co.uk
4.8
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The process with Rachel Hockaday was…
The process with Rachel Hockaday was seamless from start to finish.
I explained at the beginning what I was looking for in a policy and Rachel delivered on that ,with a policy which ticked all the boxes within my budget.
Rachel is very approachable and knowledgeable.
She also made sure I am aware of the importance of trusts,and the different types.
I would highly recommend her services.
Thank you.
19 September 2024
Unprompted review
Reply from Pure Protect
Thanks so much for the feedback
A truly professional company
A truly professional company, Jamie really listened to my needs and tailored a policy to my personal requirements I didn't feel pressured either. everything was explained to me in full before I accepted the policy. Highly recommended wonderful caring staff and customer service is next to non
2 September 2024
Unprompted review
Reply from Pure Protect
Thats great to hear, thanks
Simple
Simple, quick and easy with normal people with personalities. Not some robot reading a script
2 September 2024
Unprompted review
Reply from Pure Protect
Thank you
I had a great experience dealing with…
I had a great experience dealing with Pure Protect. Very professional but at the same time keeping a more personal feel to things. They found the perfect cover for my situation.
13 March 2024
Unprompted review
Reply from Pure Protect
Really pleased to hear that
Very informative
Very informative, went back and forth with different options until I had the cover in place that I needed
3 June 2024
Unprompted review
Reply from Pure Protect
Thank you
Brilliant experience for Life Insurance and Family Cover
Jamie was brilliant in explaining all the options available to me for life insurance and family cover and guiding me through the process.
He also looked at my current insurances and offered advice.
I ultimately took out 2 policies through Jamie which exactly fit my needs and were very reasonably priced.
At no point did I feel pressured to make a particular decision or take out a particular policy.
Would definitely recommend.
22 July 2024
Unprompted review
Reply from Pure Protect
Thank you, we really appretiate Jamie and your custom
Overall a good experience.
Chris did a good job of keeping in touch, accommodating our availability to talk, and talking us through options. We are satisfied with the cover we chose and it should be a good fit for our needs as discussed.
Unfortunately, when some of the policies came through Chris has recorded the amount we earn much higher than we had advised it to be. This has not negatively impacted the policies but we had to call to check and adjust the figures with the providers, and it has left us with some concerns in case of needing to claim that it would cause issues, though we have been reassured that is not the case.
13 June 2024
Unprompted review
Reply from Pure Protect
Thanks for the feedback and sorry about the mistake, i can confirm it will not affect claims and its been rectified.
It was a pleasure to deal with Dale and…
It was a pleasure to deal with Dale and his team.
They were very helpful and patient with me to ensure I came away with a tailored cover perfect to protect me and my family for the future.
Dale took time to understand my needs and requirements and made it simple for me to understand to make the best decisions for my family.
Thanks Dale
24 June 2024
Unprompted review
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