Purelywhitedeluxe Reviews 

I saw the positive review in the NYT so I thought I'd try it I ordered online and then they automatically charged me for a second product. When I contacted them for a refund they refused because I ordered during a flash sale, but I didn't order the product.

I ordered one Purely White Deluxe and received four. There is now a $102.19
charge on my Mastercard. This is definitely a scam. After reading all reviews I do not understand how you manage to keep doing this to people.

Do not shop with this company. They delivered my product to the wrong address and told me that being it was listed as delivered by their shipping company that I have to contact the shipping company to resolve the problem. Now I am out $38.
It is purely white responsibility to satisfy their customers, not for me to do the work on a purchase.
I recommend you do not shop with this company. They are not responsible and they will keep your money.
The worst shopping experience I ever had.

This item showed up at my mailbox, I never ordered, never saw the product before. Says I ordered on a special and i can't return...Where did they get my credit card info. Contacting BBB, attorney general, consumer affairs!!!

Ordered and doesn't work so tried to return. All they say is that there isn't a return policy even though it states clearly on the site they have a 30 day return policy. DO NOT BUY OR BELIEVE ANYTHING ABOUT THIS PRODUCT!!!!!!!!!!!!!! If I could give a zero score or less I definitely would.

Run!! DO NOT BUY ANYTHING FROM THIS SCAM OF A COMPANY. I started an order, and at the very last minute I saw they added shipping so I cxld out of the site! They sent me 2 emails to come back & finish the order. I DID NOT COMPLETE THE ORDER! I DIDNT RESPOND TO THE EMAILS!! THEY SOMEHOW RECOVERED MY INFO AND WITH OUT MY AUTHORIZATION CHARGED MY CREDIT CARD!! ISNT THAT STEALING!! WHAT A BUNCH OF THIEVES!! TTHEY HAVE NO PRIDE TO RUN A HONEST COMPANY! Scam!!

This company sucks. I just read other reviews where people had the same experience as I did. Ordered 1 and received 3 and was charged 70.00 dollars. This should be illegal. I also will be contacting the BBB. someone has to stop them. You would think they would careabout their customers. REMEMBER, THE CUSTOMER IS ALWAYS RIGHT!

It really doesn't help at all. You can use regular whitening toothpaste ( which I have been using) and now 21 days of both. Do difference. It offers returns before 30 days. That does not work. It's a straight out scam

Just like other reviewers, I experienced the same exploitative treatment. I ordered one item for $39 and a second item was added for $31 (kit). They added it, I did not. I received 2 separate emails--one for MY order and one for the one they ADDED. Who will stop this illegal semi-phishing scheme by these people? I am reporting them to the Better Business Bureau.

This is a scam, I selected 1 jar and put in my credit card information to purchase. Once the transaction went through I looked at the total and it was 85.00 for 3 jars. I ask you who who purchase 3 jars without trying to the product. I immediately tried to reach someone at this company but the only source of contact was through email. I did get a response the next day stating it was a flash sale and could not be returned. I tried to cancel the order within minutes but you could not. A retailer is required to list the return policy before the point of purchase. Every state has guidelines on this issue. I am currently working on this and will not give up , in my opinion this is unlawful.
Kathleen

On their site this product is a 5 star. Its all a big scam. I have been using this product for over a month and no visible change at all. Their sales tactic is deceitful and false!

I ordered the whitening powder during a so called "flash sale". $29.99
Upon checking out I found another item added to the order, another $29.99 which I did not place. Its now at over $72.00
I immediately contacted customer service. I was told the item had already been placed in the system and could not be changed.
They referred to their no return policy during Flash sales.
There was no satisfaction to be gained. This company is a solid Scam operation.
I was curous to see where else the product was sold. Found it on Amazon for $19.99
BUYER BEWARE.
I think I learned a valuable lesson here. Check TrustPilot before ordering anything online.

Total scam company. They delivered to the wrong address and front door pictures proved it. Company claimed they delivered to address on record? They were going to escalate to a second level supervisor. But wanted more of my personal information.

Order 2 of the purelywhitedeluxe from TikTok, item said delivered. They delivered to the wrong address, I checked my area and no package. A picture comes and its not my door. I tell the delivery company, they say the will report it to the seller and they will have to take care of it because they cant send the driver back. I contact the seller, they tell me first, I need to contact the delivery company. I am not doing that they told me to contact you. Just give me my money back. They say no refunds. HORRIBLE CUSTOMER SERVICE.

I agree with Gail Bright! Total scam! I wanted to try one jar for $29.99, so picked that option and entered my payment information, when I clicked on Submit Payment, my receipt showed 3 jars for $72.41. I tried to cancel the order and they changed the order to one jar and received it 2 days later. I was expecting to see a credit and still no credit after 7 days. Reached out to them again and I got an automatic response saying this
"Hello Diana, Unfortunately, as stated on our website all items on sale are final sale. As it does appear you have placed this order during our “Flash Sale.” We thank you for your cooperation and understanding." After this email they stopped replying.

This company is a scam operation. I purchased one jar to see if it bothered my gums. when it got to my receipt the total was 91.77 they added 3 jars. I contacted them by email and was told I bought this during a flash sale, therefore no refund or compensation. I paid 71.78 more than the 19.99 that I had planned on. BEWARE of this SCAMMER company. They stole my grocery money.🤬😡🤯👺👹

My order was delivered by UniUni to the wrong address and I don’t know where that is. Worst delivery service ever. I wrote the the company to resend the order or refund my money. They stated that once the order is registered delivered it is not there problem. Do not order through this company!!

I tried to cancel my order 10 minutes after I saw that a product was somehow added to my cart . No one answers the phone and no one gets back to you . After receiving the product yesterday , I tried to return without opening and was tolfd thye don't allpw retirns on a discounted ( on special) and it says so on website. I don't know where it says that as I can't find it b ut in any case oneshould be able to cancel an order made witrhin 10 minutes

I bought the purely white deluxe about a month ago and this product is false advertisement. They swear this product works. I’ve been using it consistently for about a month and a half and I have not seen any results at all. When I ask to get a refund I’m not able too because they said the product was on sale. I paid $59 for it and I’m not able to get at least half my money back. This is false advertisement and for the people who are thinking about buying this product. Don’t! It doesn’t work.