We were kept up to date with progress every step of the way and buyers are fully vetted & committed to buy. The team follow up with both sides to ensure things run smoothly with steady progress. We wo... See more
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Review summary
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Reviews shaping this summary
Helen Edwards really help us a lot getting our new flat at worthing. She always answers all our quiry and confusions. Were really happy for her work to make things speed up. Great team and really reli... See more
Company replied
I have dealt with Pure Investor who have sought after and found me a new Landlord that will enable myself to remain in my lovely home to my great relief! I cannot recommend them enough! I have dealt... See more
Helen was super helpful and communicative, which supported us around the anxieties of moving. She checked in regularly to make sure the property was ready to move in and took care with this. We feel... See more
Company replied
Company details
- Property Investment
- Apartment Rental Agency
- Property Management Company
- Real Estate Agents
- Real Estate Rental Agency
Written by the company
Working with a global network of over 34,000 property investors, Pure Investor are one of the UK's leading property investment consultancies, specialising in the sale of tenanted buy-to-let investment properties throughout the UK. We specialise in selling tenanted buy-to-let properties, HMO properties and off-plan developments in destinations including Manchester, Leeds, London, Liverpool, Sheffield, Glasgow and Birmingham amongst others. We can assist if you're a novice investor looking to purchase for the very first time or a seasoned investor looking to sell your property portfolio. Our team are highly experienced and very customer-orientated. We don't 'hard sell' and genuinely believe in long-term, mutually beneficial working relationships. If you're considering buying or selling a tenanted buy-to-let property, why not give us a call today to speak with our consultancy team. We look forward to speaking with you!
Contact info
The Lightwell, 61-63 Brown Street, Manchester, M2 2JG, Manchester, United Kingdom
- 0044 161 337 3890
- enquiries@pureinvestor.co.uk
- pureinvestor.co.uk
4.8
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Successful property purchase
Excellent service through out the buying process.
20 April 2026
Unprompted review
Reply from Pure Investor
Dear Joe,
Many thanks for taking the time out to review our service here at Pure Investor. Thanks also choosing to invest in your buy-to-let property through us, and we're pleased that our level of service has met your expectations.
Hopefully we can work with you in the future on your next buy-to-let property investment!
Regards,
Pure - Admin
Helen Edward’s has been absolutely…
Helen Edward’s has been absolutely brilliant from start to finish with helping me on my property search. Lovely, honest and approachable - a great asset to the business.
30 March 2026
Unprompted review
Reply from Pure Investor
Dear Rusne,
Many thanks for your positive review of our lettings and property management service here at Pure. We'll make sure we pass your comments on to Helen and the lettings team, and I'm sure they'll all be delighted.
Thanks again for taking the time out, and we wish you the very best in your new property!
Regards,
Pure - Admin
Great Company
Mark and Viki were exceptionally efficient and responsive in helping us achieve our HMO sale, I would highly recommend Pure Investor for anyone looking to sell a HMO.
11 March 2026
Unprompted review
Reply from Pure Investor
Hi Bernice,
Many thanks for your positive review of our service, and we'd also like to say it was a pleasure working with you on the sale of your HMO.
Hopefully we can work with you again in the future!
Kind Regards,
Pure - Admin
Chris and his team managed a sales…
Chris and his team managed a sales process through to completion at a difficult point in the housing cycle.
11 March 2025
Unprompted review
Reply from Pure Investor
Hi Mark,
It's good to hear from you, and thanks again for choosing to work with us on the sale of your block of apartments. We're delighted that we managed to secure a buyer and sale for you.
We hope that we're able to work with you again at some point in the future, and we'll make sure to pass your comments and feedback back to Chris and the sales team here at Pure.
Kind Regards,
Pure - Admin
Chris and the team really helped me…
Chris and the team really helped me secure a good asset for the family. Cheers guys
17 April 2025
Unprompted review
Reply from Pure Investor
Hi Kevin,
Many thanks for the great review of our service, and we're pleased to hear that the property you invested in has worked out so well for you.
Thanks again for choosing to invest with us here at Pure Investor, and we look forward to working with you again on your next property investment.
Kind Regards,
Pure - Admin
Knowledge and professionalism
Pure Investor know their business in a way that other companies that purport to, do not. Professionalism shone throughout.
5 March 2026
Unprompted review
Reply from Pure Investor
Hi David,
Many thanks for taking the time out to review our service here at Pure Investor. It's been a pleasure working with you also on the sale of your buy-to-let properties.
We'll make sure to pass your positive comments on to both the sales and valuations team who you've been working it.
Thanks again for your time, and we very much look forward to working with you moving forward.
Regards,
Pure - Admin
Very professional and pleasant…
Very professional and pleasant experience during the purchase of my HMO through Pureinvestor.
Mark Burns was always honest, impressive, knowledgeable and readily available to respond quickly and efficiently to queries.
Mark was engaged from inception to completion throughout the conveyancing process ensuring the transaction progressed seamlessly between both parties.
I look forward to building this relationship with Pureinvestor in the near future……Oh and as a heads up you might even get treated to dinner following completion. Thanks Mark much appreciated the dining experience, already looking forward to the next.
19 February 2026
Unprompted review
Reply from Pure Investor
Dear Manjit,
Thank you for the very positive review of our service here at Pure Investor, we'll make sure to pass your comments and feedback over to Mark and the rest of the team.
Thanks also for choosing to work with us on the purchase of your new HMO in Stockport. It was a pleasure working with you throughout the process, and we hope to be able to work with you in the future on both your investments and sales across your portfolio.
Thanks again for taking the time out to review our service, it's always appreciated.
Regards,
Pure - Admin
Purchase Buy to let Property in SITU Bournemouth
Outstanding service from start to finish
I had a great experience purchasing my buy to let property with Tenants in situ through Pure Investor. From the initial discussions right through to completion, the team were professional, knowledgeable, and extremely responsive.
They kept me well informed at every stage of the process, answered all my questions clearly, and made what can often be a stressful experience feel smooth and well managed. Their understanding of the market really showed — as a result of their advice and handling, I was able to achieve a £100 per month rental increase, which made a significant difference to the overall investment return.
I’d happily recommend Pure Investor to anyone looking to buy property — a genuinely professional and reliable estate agency. Thanks Mark & Chris for all your support.
25 February 2025
Unprompted review
Reply from Pure Investor
Hi Subbu,
It was really good to hear from you again this week, and we're delighted that your initial purchase through us has worked out so well for you!
Thanks also for the positive review on the first investment, it's really appreciated and we'll make sure to pass your comments on to both Mark and Chris, and I'm sure they'll be delighted.
We're looking forward to working with you on your next buy-to-let investment!
Kind Regards,
Pure - Admin
Helen was really helpful and answered…
Helen was really helpful and answered all my questions and more .
8 February 2026
Unprompted review
Reply from Pure Investor
Hi Benita,
Many thanks for your review of our lettings and property service here at Pure. We'll be sure to pass your feedback to Helen and the team.
Thank you again for choosing to work with us here at Pure, and we hope we're able to work with you again in the future!
Regards,
Pure - Admin
Reply from Pure Investor
Hi Colette,
Many thanks for your kind review of our service here at Pure, it's greatly appreciated and we'll make sure to pass your feedback on to the team.
Thanks again, and we look forward to working with you again hopefully in the future!
Regards,
Pure - Admin
Helen was an absolute pleasure to deal…
Helen was an absolute pleasure to deal with, she is full of charisma and we connected straight away, she went above and beyond with all our requests and offered valuable advise on the whole process.
Thanks so much Helen
26 January 2026
Unprompted review
Reply from Pure Investor
Hi Michael,
Many thanks for your positive review of our lettings and property management service, it's great to hear things have gone well, and Helen has delivered for you.
Kind Regards,
Pure - Admin
I highly recommend Pure Investor for…
I highly recommend Pure Investor for anyone looking to sell their property. From start to finish, their communication was exceptional, and the level of service provided exceeded my expectations. They made the entire process smooth and stress-free. Truly a top-notch experience.
20 January 2026
Unprompted review
Reply from Pure Investor
Hi Paula,
Many thanks for your positive review of our sales service here at Pure Investor. As you'll be aware, your property was more 'niche' and as such finding the right buyer was always going to be the challenge. As such, we're delighted that we managed to find the perfect buyers for the property, and we've now successfully completed on the sale.
We'll make sure to pass your comments and feedback to the sales and progression team, and I'm sure they'll be delighted to hear this from you.
Hopefully we can work with you again at some point in the future!
Kind Regards,
Pure - Admin
Fair and honest
Mark and viki were very easy people to work with- both fair and honest👍
19 January 2026
Unprompted review
Reply from Pure Investor
Hi Andrew,
Many thanks for your positive review of our service here at Pure, and thanks again for choosing to invest in one of our buy-to-let properties.
We wish you all the very best with your new investment property, and we hope to have the opportunity to work with you again on your next investment.
Kind Regards,
Pure - Admin
Excellent team at Pure investors…
I had an impressive experience with the team at Pure Investors. They were very professional and quick in letting out a prime location apartment for my company. Specifically, I would like to commend Helen Edwards, who was assigned to help me. She was incredibly detailed and ensured I was happy throughout the entire process. She took the time to explain everything clearly, ensuring a smooth transition for the tenant.
19 January 2026
Unprompted review
Reply from Pure Investor
Hi Lois,
Many thanks for your positive review of our lettings and property management service here at Pure Investor, we'll make sure to pass your feedback and comments back to Helen and the team, and I'm sure they'll be delighted.
We look forward to working with you on your new apartment at Waterhouse Gardens.
Kind Regards,
Mark
Professional Service
A very quick and professional provider, responsive to all my queries. Helen has been so helpful and prompt in keeping me informed of progress.
9 January 2026
Unprompted review
Reply from Pure Investor
Hi Patrick,
Many thanks for your positive review of our lettings and property management services here at Pure, your feedback is genuinely appreciated.
We wish you all the very best in your new apartment at Waterhouse Gardens, it's a stunning development and we're sure you'll love it!
Kind Regards,
Pure - Admin
Now that was FAST!
WOW! I engaged PURE to sell 6 properties in the NorthWest and they were sold subject to contract, etc, etc within a week. I recognise that it is their "patch" and they have a lot of investors looking for that area. Nevertheless, their performance was impressive.
In the spirit of full disclosure, last year I asked them to sell 3 or 4 properties in Essex and none sold. My view is that their buyers are 100% driven by yield (9%+) and not capital appreciation. When they play to their strengths, stock flies out of the office.
15 January 2026
Unprompted review
Reply from Pure Investor
Hi Julia,
Thank you so much for your positive review of our services here at Pure Investor. We'll also make sure that your feedback is passed over to the team who you've been working with over here (Matt, Chris and Jaya).
You've also raised an interesting point regarding the various locations we've worked on with you, as I think this very much reflects where the wider market is at the moment. To clarify, whilst we have properties for sale throughout the UK, the reality is that the market offers a higher yield (at present) in the areas where average property prices are lower (ie. the Midlands and the North). When selling the regions further south, particularly those close to London, the offering has to be compelling for investors, both in respect of yield and potential capital appreciation.
As I mentioned, this is where the market is at the moment, and this may well change as the property prices slowly rebalance. However, at present, the market is focusing its demand in the regions outside of the South East.
On a final note, thanks again for placing your trust in us on your properties, it's genuinely appreciated and we've enjoyed working with you. We very much hope to be able to work with you again at some point in the future.
Kind Regards,
Pure - Admin
Easy to talk to and reliable
Helen Edwards really help us a lot getting our new flat at worthing. She always answers all our quiry and confusions. Were really happy for her work to make things speed up. Great team and really reliable. They go extra miles for our request and assure us that our moving will be smooth. Jurgita also help us in every paperworks that we need. The team were professional, proactive, and reassuring throughout, keeping me informed at every stage and handling everything with confidence and expertise
12 January 2026
Unprompted review
Reply from Pure Investor
Hi Maicka,
Many thanks for your positive review of our lettings and property management service here at Pure. It's greatly appreciated.
We'll make sure to pass your positive feedback on to both Helen and Jurgita on the team.
Kind Regards,
Pure - Admin
Excellent service from start to finish…
I had a really positive experience with Pure Investor and would happily recommend them to anyone looking to buy, sell, or let an investment property.
From my first enquiry, Chris was professional, friendly and extremely knowledgeable. They took the time to understand exactly what I was looking for and guided me through every step of the process clearly and honestly. Communication was excellent throughout ; I was kept updated regularly and any questions I had were answered quickly and thoroughly.
It’s clear that they genuinely care about their clients and take pride in delivering a high level of service.
A big thank you to the team at Pure Investor for making everything so easy. I wouldn’t hesitate to use them again in the future!
27 November 2025
Unprompted review
Reply from Pure Investor
Hi Johnny,
My thanks for taking the time out to review our services here at Pure Investor. Thanks also for choosing to purchase your new buy-to-let property through us. It's been a journey, but we're all delighted that we've managed to secure the property for you.
We'll make sure to pass your comments on to Chris and the sales team, and we hope to work with you again shortly on your next buy-to-let investment!
Kind Regards,
Pure - Admin
Pure Investor are not like other…
Pure Investor are not like other letting agencies I have dealt with, there is no pressure and it genuinely feels like they want the best for their customers.
They are really reliable and contact you back within a timely manner.
1 December 2025
Unprompted review
Reply from Pure Investor
Hi Joshua,
Many thanks for taking the time out to review our lettings and property management service here at Pure. It's great to hear things went so well, and we'll be sure to pass your feedback on to Helen and the team!
Kind Regards,
Pure - Admin
Outstanding service from Pure Investor
I can’t recommend Pure Investor highly enough. After my flat had struggled to sell for some time due to ongoing ground rent issues, I was beginning to think a sale just wasn’t going to happen. Pure Investor completely turned that around by finding a reliable cash buyer, which made the whole process far smoother and quicker than I ever expected.
What really sets them apart is their vast network of experienced landlords who are actively looking to take over and let flats. This depth of connections clearly makes a huge difference, especially for properties that don’t fit the standard residential buyer profile.
The team were professional, proactive, and reassuring throughout, keeping me informed at every stage and handling everything with confidence and expertise. If you’re struggling to sell a property or need an agent who genuinely understands the investor market, Pure Investor are an excellent choice.
19 December 2025
Unprompted review
Reply from Pure Investor
Hi Thomas,
Thank you so much for your positive review of our services here at Pure! Our core focus as a business is the sale of tenanted properties (landlord to landlord) transactions, as we see these as a genuine all-round win. You generate rental income up to completion, the buyer gets immediate rental income and a good tenant, and the tenant gets to stay in their property/home.
We'd also like to say it's been a pleasure working with you throughout the process, so many thanks again for placing your trust in us from the outset.
Hopefully we can work with you again in the future, but in the meantime, have a great Christmas and New Year!
Regards,
Pure - Admin.
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