Pure Diesel Power Reviews 5,750

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... See more

Rated 5 out of 5 stars

By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... See more

Rated 3 out of 5 stars

I believe Pure Diesel is a quality company. With knowledgeable people. My first experience was not so great, but I still want to give PDP another shot. I placed an order 4/3/26, was told by rep. that... See more

Company replied

Rated 5 out of 5 stars

Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in t... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Rated 5 out of 5 stars

Excellent service

Called to ask questions about a clutch, the gal on the phone was able to answer all of my questions and took my order right there with no issues. Shipped out the same day and arrived before it was scheduled to. Everything fit perfectly. Great service and experience.

30 December 2025
Rated 1 out of 5 stars

Boots dont fit intercooler the clamps…

Boots dont fit intercooler the clamps dont fit this kit is trash if my truck wasnt a full build and havnt had it for 2yrs i would have sent it back and got a better product from amazon

23 November 2025
Unprompted review
Pure Diesel Power logo

Reply from Pure Diesel Power

Hi Justin,

I’m sorry to hear you’re unhappy with your purchase. We’d like to help if possible.

Please give us a call at 715-254-1833 or email customerservice@puredieselpower.com so we can review your situation. We’re happy to investigate with the manufacturer to understand what may be going on and what options might exist. Our records don’t show any prior contact about issues with this product, and a review left without a chance to address the issue makes it harder for us to help right away.

While we can’t guarantee a resolution after two years, we truly want to assess your fitment and determine the best path forward—whether that’s troubleshooting, replacement parts, or another option that suits your build.

If you’re willing, please reach out so we can start the investigation. We’ll do our best to help if a suitable solution is available.

Thank you for the opportunity to make this right.

Best regards,
Garrett
Pure Diesel Power Customer Support

Rated 5 out of 5 stars

Eddie is a wealth of knowledge

Eddie is a wealth of knowledge he pointed me in the right direction with the parts required to do what I was wanting my truck to do. Even after calling many times with questions he always helped me out.
He's Great asset.

26 September 2025
Rated 5 out of 5 stars

Good looking out

Called to touch base with me on my order and to let me know what all was going on with my order as far availability and shipment and everything that made me feel good about the order placed and money spent. Not one bad thing can I say about them. I will use them again. I did mess up and sent back a little more than my core because it was one full assembly and I glitched out and sent them a pulley extra and I’m going to need it and they’re going to send it back to me but I’ve got to pay for it. That is the only down fall to my whole experience with them but it’s not their fault as it is my own. Again I will use them in the future.

10 July 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Hi Shane,
Thank you so much for the thoughtful review! We’re glad to hear our team was able to keep you informed and provide a level of service that made you feel confident in your purchase — that’s exactly what we aim for.

We appreciate your honesty and understanding regarding the core return situation. Looking forward to working with you again in the future — we truly value your business and support!

— The Pure Diesel Power Team

Rated 1 out of 5 stars

Received the wrong shocks

Received the wrong shocks, and only received 1 of the right shocks instead of 2.

24 June 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Hi John,
We're very sorry to hear about the mix-up with your order. That’s not the experience we want for our customers, and we appreciate you bringing it to our attention. We absolutely want to make this right.

Please reach out to our customer service team or contact our general manager directly at (1-715-254-1833) customerrelations@puredieselpower.com so we can get this resolved.

Thanks again for your patience — we’re here to help.

— The Pure Diesel Power Team

Rated 5 out of 5 stars

Mint 1776

Friendly, knowledgeable staff. great people to do business with

17 June 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Thank you, Ryan!
We truly appreciate the kind words. It’s great to hear our team made a positive impression — we take pride in being both helpful and approachable. Thanks for choosing Pure Diesel Power, and we look forward to working with you again!

— The Pure Diesel Power Team

Rated 5 out of 5 stars

Really nice staff! Garrett for president!

Really nice staff and the shipping was too fast to be free. I cannot believe how quickly the order was delivered. I can’t wait to buy more products here again. Garret is a great guy too!! He’s always taken great care of me over many years. Pure Diesel Power has my business forever.

10 June 2025
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Reply from Pure Diesel Power

Brandon— Thank You!
We’re lucky to have customers like you, and even luckier to have Garrett on our team (we’ll pass along the “for president” nomination 😂). It means a lot to know you've trusted us over the years, and we’re proud to keep earning your business. We’ll be here whenever you’re ready for the next upgrade!

— The Pure Diesel Power Team

Rated 5 out of 5 stars

Always great

Always great, quick shipping and prompt responses to any questions

10 June 2025
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Reply from Pure Diesel Power

Thank you, Brandy!
We truly appreciate the kind words and your continued support. It’s great to hear our quick shipping and responsive service are making a difference. We’re always here if you need anything!

— The Pure Diesel Power Team

Rated 5 out of 5 stars

Great job

Quality parts and fast shipping

6 June 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Thanks, Adrian!
We’re glad you appreciated the fast shipping and the quality of parts. Keeping our customers informed is a top priority, and it’s great to hear the process worked well for you. Thanks for choosing Pure Diesel Power!
— The Pure Diesel Power Team

Rated 5 out of 5 stars

Ships fast and great quick notification…

Ships fast and great quick notification if a part is unavailable

3 June 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Thanks, John!
We’re glad you appreciated the fast shipping and quick communication. Keeping our customers informed is a top priority, and it’s great to hear the process worked well for you. Thanks for choosing Pure Diesel Power!
— The Pure Diesel Power Team

Rated 5 out of 5 stars

quality aftermarket product and fair…

quality aftermarket product and fair price.

29 May 2025
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Reply from Pure Diesel Power

Thank you, Robert!
We’re glad to hear you’re satisfied with the quality and pricing of your aftermarket product. We work hard to offer dependable parts at a fair value, and it’s great to know it’s hitting the mark. Appreciate your support!

— The Pure Diesel Power Team

Rated 5 out of 5 stars

Great products

Great products, Great prices and Great service!

28 May 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Thanks so much, Ray!
We’re thrilled to hear you’re happy with the products, prices, and service — that’s exactly what we aim for. We appreciate your support and look forward to helping you with your next diesel project!

— The Pure Diesel Power Team

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