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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Purechems is scamming

First order with purechems went fine, product quality was actually surprisingly good. Placed a second order on April 23 and never received a package or heard back from purechems confirming the order was shipped. Was able to get in touch with "customer support" towards the end of June and received an email saying there had been crazy shipping delays and that my order had already gone out and would reach me in 3-4 days max. A couple of days after the package was supposed to arrive i received an email apologizing again with a coupon for any solution of my choice free. I took the freebie as a way of making up for the delay and placed that order as well (this was july 8th). Since then i have not been able to get purechems or "customer support" to respond to emails and never received either package.

17 July 2020
Unprompted review

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