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3.5
2 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Jeg har haft kontakt med Pure Breath Wow i under 3 dage, og hele oplevelsen har været fantastisk. Deres svartid er imponerende – jeg fik svar på mine henvendelser inden for 2 minutter. Jeg modtog et unikt produkt, som allerede har hjulpet mig en del. Jeg er virkelig tilfreds med både service og produkt. Jeg kan klart anbefale dem til andre, og jeg ville ønske, jeg kunne give flere stjerner. Fantastisk oplevelse!
Jeg har siden fået en henvendelse. Jeg har derfor ændret min vurdering. Jeg afventer resultatet af næste behov for kontakt, før jeg tildeler yderligere stjerner.
Manglende afsendelse af ordre. Ved forsøg på henvendelse til leverandøren, modtager man ikke noget svar. Kan ikke anbefales.
Reply from Purebreath
Hej Dorte,
Tak for din anmeldelse. Vi er kede af, at du har haft en frustrerende oplevelse.
Vi vil dog gerne nuancere sagen:
Vi kan se i vores system, at dine varer er blevet leveret. Der har desværre været en periode med forsinket svartid på mails, hvilket vi beklager – det er ikke den service, vi ønsker at levere.
Din faste levering er nu håndteret, og vi har naturligvis været behjælpelige med at afklare situationen.
Skulle der fortsat være noget, du mangler hjælp til, er du meget velkommen til at kontakte os direkte, så vi kan sikre, at alt er helt på plads.
Venlig hilsen
Stefan
Purebreath - hello@purebreath.dk
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