Pup Chic Boutique Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, including harnesses, leads, and other accessories for pets. Many people appreciate the excellent fit of the items and the variety of options available, often finding them perfect for their dogs' needs. Reviewers also highlight the owner's helpfulness and friendly demeanor, noting her willingness to assist with sizing and provide advice. The overall service is frequently described as excellent, with many expressing their intention to purchase again due to the positive experiences. However, some customers mentioned specific suggestions for product improvements, such as the addition of larger or extra front clips on harnesses for lights or tags. A few people also felt that offering plain colors and waterproof fabric options would be beneficial for certain dog breeds and activities.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality of... See more

Quality

People report positive experiences with quality, consistently praising the high quality of dog accessories,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more


Company details

  1. Pet Store
  2. Fashion Accessories Store

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the products

Loved the products! Fast delivery, was kept informed throughout delivery. I can’t believe how brilliant the items are. Will definitely be ordering again

1 March 2023
Rated 5 out of 5 stars

Always great products

Always great products! Our dogs love the mini tennis balls especially! The hoodies are totally customisable, they make awesome birthday presents!

22 January 2023
Rated 5 out of 5 stars

Thank you

Got a few items and each one is fantastic quality. The customer service is amazing and you can tell it is a company made from love.

Thank you 🤍

12 December 2022
Rated 5 out of 5 stars

Pooch Pouch dog walking bag

Always packaged well, and there's never any problems with my orders, super quick delivery

I purchased the Pooch Pouch dog walking bag, I’m really pleased with all the features & there’s lots of room for everything

20 October 2022
Rated 5 out of 5 stars

First class service

First class service. Very friendly. Excellent top. Will be ordering more.

4 October 2022
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Aww thank you so much for your lovely review

Rated 5 out of 5 stars

Obsessed

I adore the fox print. It’s amazing, I’ve bought the full collection and it stands out so well on my dog. The cooling bandanas are brilliant for the hot weather too, that jersey fabric makes it easy to soak and cool my dog down. Just brilliant!

28 June 2022
Rated 5 out of 5 stars

Love it!

Arrived quickly, packaged beautifully. Great size and nice material. Definitely recommend!

22 June 2022
Rated 5 out of 5 stars

Truly amazing!

Absolutely amazing products! Will not be going anywhere else for my border collie pup; fast postage, had one product within a day or 2 of ordering! Would 100% recommend to anyone x

14 March 2022

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