Pumpstu logo
Visit website

Pumpstu Reviews 

1
•
TrustScore 3.5 out of 5

3.7

Pumping Equipment and Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Pumping Equipment and Service
  2. also in
  3. Construction and Maintenance Office
  4. Waterproofing Company

Written by the company

Pumpstu is a specialist basement pump servicing, maintenance and installation company serving London and the Home Counties, with particular focus on Battersea, Clapham, Fulham, Balham, Wandsworth, Tooting and Chiswick. Founded in 2016 by PCA-qualified engineer Stuart, Pumpstu has helped over 400 homeowners, contractors and managing agents keep their basement pump systems running reliably — protecting properties from flooding, damp and structural damage. As a Delta Registered Installer, Stuart brings hands-on technical expertise to every job, from annual servicing and 24/7 emergency call-outs to sump pump installations and ongoing maintenance plans. Pumpstu is a genuinely personal service: the same engineer attends every visit, from the first site survey through years of annual check-ups, so customers always know exactly who's looking after their home.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Stuart has been a true hero

Stuart has been a true hero in helping with our basement ground water pumps, alarms and batteries. He has done everything we needed, he took the time to explain, and was very diligent with his work (meticulous maintenance / repair / cleaning). After so many bad experiences, it's reassuring to see someone so honest, competent, and hard working. Prices are really fair too, he's a star! I recommend him 110%! He's on speed-dial in case anything will ever go wrong

21 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look