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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the user experience, finding the products convenient and easy to use. Many also appreciate the excellent service received from the company. However, some people were dissatisfied with the product quality, citing issues like charging tips breaking easily or devices failing after a short period. There's also mixed sentiment regarding the product's value for money and its ability to perform as advertised, with some finding the charging capabilities insufficient or incompatible with their devices.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the products, highlighting their convenience,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the amazing sound quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the compact and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers express strong dissatisfaction,... See more

Service

Clients share positive opinions on service, with many expressing happiness and satisfaction. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more

Rated 5 out of 5 stars

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who w... See more

Rated 5 out of 5 stars

To start with let me say i never do reveiws but this product is first rate,I've owned multiple charger/light/compressor combo's,but this product has everything they had and more.....I tested it by pu... See more

Rated 5 out of 5 stars

I bought 11 Pulse car Chargers. One brother drove from Geelong to lakes Entrance on to Eden then Mildura and Robe back to Home he used the Pulse charger everyday for keeping phones etc working charged... See more


Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Cell Phone Store
  4. Electronics Company
  5. Electronics Store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My New Raspberry Pulse

My New Raspberry Pulse arrived Fully Charged and on time. The product was packed exceptionally and professionally. It arrived when my village had a full day's power out from 730am. Unfortunately I had only 15% on my ph for whole day. It got down to 1% when I picked up my parcel from Australia Post. I was so excited I quickly unwrapped and was amazed that my New Raspberry Pulse was fully charged. I connected to my phone with USB cable and instantly it started charging my phone. HappyMe!!

25 November 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t suggest anyone buy one

I wouldn’t suggest anyone buy one , bought duo pack and within 2 weeks they were both broken and messed pulse and said I would have to pay $10 to get reaplased . I didn’t bother and know so many who have bought them and they broke soon after they got it ! Pulse do better

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Pulse Infinity

Another quality product from Pulse to go with the other 6 products we have purchased in the past, The infinity is an excellent charger and well worth the money for the 4 pack, does an excellent job charging the phone, watch and air pods when on the go

13 November 2025
Unprompted review
Rated 3 out of 5 stars

I purchased the pulse charge venus duo pack.

I purchased the pulse charge venus duo pack.
At the time there were alot of bad reviews from customers complaining about the weak charging tips that snap off and are not covered by warranty.
My phone was using the iphone charging tip. My partners was using the samsung charging tip, The charging tips did not snap off, but after only 3 months of use, the charging tips became worn and would no longer connect when plugged into our phones. Pulse makes sure that it is not a viable option to get a refund or replacement for there faulty product. I see there adds on tv every day promoting about how good their products are.
This is not the case and they have no back up for their faulty products.

Update
I posted this review on 28/11/25.
I was contacted directly from a Pulse representative via text message 5 Days later on 3/12/25.
Pulse expressed how they would like to have an opportunity to resolve the issue.
After a small exchange of emails explaining the reasons i posted the review and how disappointed i had been with the product.
Pulse explained that all pulse products come with a 12 month warranty, (except for broken tips) and as my chargers were still under the warranty period
Pulse offered me a full refund which appeared in my account on 10/12/25.

Thanks Pulse,
I really was impressed that Pulse were really keen to resolve this issue and did so very promptly.

19 December 2024
Unprompted review
Rated 2 out of 5 stars

The tips are so fragile

The tips are so fragile. I had one replaced under warranty without question - they were very helpful. The replacement one now doesn’t work, neither does the one I gave to a friend - both out of warranty now. We were both careful with them but they have a very limited life span

28 November 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic company to deal with !

What a fantastic company to deal with! I had an issue with one of the pulse chargers, I contacted Pulse and they replied within the same day & rectified my problem. Couldn’t be happier with this company their service and the products are fabulous & very high quality, I will make further purchases.
I’m one very happy customer, well done Pulse 👍🏻

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I have bought many charges from Pulse

I have bought many charges from Pulse. I love their charges and I am getting quite the collection especially the Venus. The website is so easy to choose. The company is great to deal with and respond quickly to any enquiry I definitely recommend this company

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I've purchased a number of portable…

I've purchased a number of portable batteries over the years and Pulse have been the most reliable to date. Highly practical too with all of the charging cables which is handy!

14 November 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE look at my other reviews on the…

PLEASE look at my other reviews on the other platforms. Don’t buy these products as they will treat you like a fool or say “It’s your fault not theirs. Simply go to Woolworths or Coles supermarkets to buy the charger cord. They treat you respectfully and will help your immediately if the is an issue. PLEASE DO NOT TRUST PULSE PRODUCTS OR WASTE YOUR MONEY. They will only say it’s your your fault

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Received 2 of the Venus chargers -duds

Received 2 of the Venus chargers
2nd time of using the USB C charging tip broke off in my wife’s iPhone 15
The second charger will not charge my iPhone 12 but the one with the broken USB C tip will charge my iPhone 12
Since this I have read many reports of these failing
Seem like a dud

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy to support this company!

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who wants great products with fab colours.

12 November 2025
Unprompted review
Rated 3 out of 5 stars

Pulse rechargers x 4 - stopped charging IPhone 14 Plus

I have 4 pulse rechargers in total. The first two are a few years old and after approx 2 years they stopped charging.
I purchased the latest model approximately 12 months ago, they worked well until now.
The same thing has happened as with the first two. When charger applied to iPhone, it’s starts to recharge but then stops after a minute or two…. WHY?

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service and the…

Very happy with the service and the product s. My gift of one the Venus duos, was a huge success and the fact I ordered one day and it was delivered the next day was a lovely surprise! Very impressed with the service and the products.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive information and feedback.

Chris, you very kindly looked after us after I told you about a problem we had with one of the charges my wife was using. Sadly, she is confined a bed and accidents to happen. Pam must’ve had a faulty connection with her previous cable charger so we put on one of your new charges and we do not have the problem any more. Thank you again.

9 November 2025
Unprompted review

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