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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the user experience, finding the products convenient and easy to use. Many also appreciate the excellent service received from the company. However, some people were dissatisfied with the product quality, citing issues like charging tips breaking easily or devices failing after a short period. There's also mixed sentiment regarding the product's value for money and its ability to perform as advertised, with some finding the charging capabilities insufficient or incompatible with their devices.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the products, highlighting their convenience,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the amazing sound quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the compact and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers express strong dissatisfaction,... See more

Service

Clients share positive opinions on service, with many expressing happiness and satisfaction. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more

Rated 5 out of 5 stars

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who w... See more

Rated 5 out of 5 stars

To start with let me say i never do reveiws but this product is first rate,I've owned multiple charger/light/compressor combo's,but this product has everything they had and more.....I tested it by pu... See more

Rated 5 out of 5 stars

I bought 11 Pulse car Chargers. One brother drove from Geelong to lakes Entrance on to Eden then Mildura and Robe back to Home he used the Pulse charger everyday for keeping phones etc working charged... See more


Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Cell Phone Store
  4. Electronics Company
  5. Electronics Store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
4-star
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1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pulse infinity charger

I ordered two, one for me and daughter, we love them!
They’re compact and easy to use.
I did have an issue which was my fault as I didn’t have a mag cover and the charger “bubbled up” as it was overheating, as I say my fault as I was unaware re this.
I contacted Pulse to report this issue, who were prompt, responsive and kindly provided me with a new one, advising me to get a mag cover which I did, even though they didn’t need to. They fully explained to me why this had happened.
I’m very happy with them and with the way Pulse conducted their business with me.
I would gladly purchase from them again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

So so good

I have three Pulse products. My first the battery packs with stand, amazing. I then ordered the charging cable outstanding. My latest the Halo. Delivery prompt with notifications and an Australian company.
Nothing more to ad except. Extraordinaire.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Pulse Charge Duo

Pulse Charge Duo
Fantastic charger. Works well on my iPhone with a cover on it. Magnet is really strong. Product works exactly as shown. Highly recommend for when you are on the go even for a few days and able to charge without having to carry cables. Thin and not bulky when attached to phone.
This is the third product I have purchased from Pulse and found the quality great, value for money does exactly as described.
Delivery was fast.
Highly recommend

22 February 2026
Unprompted review
Rated 5 out of 5 stars

A quality Godsend

The quality feels so premium and it actually does what it says. There's no annoying & messy cables. I’ve used it during a power outage - it was a God send. Definitely one of those products you don’t realise you need until you have it.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

The Infinity charger is INCREDIBLE, The Apollo is great as well!

The Infinity charger is INCREDIBLE! It easily fits in my pocket without adding any bulk, which makes it perfect for all my travelling. The Infinity charger genuinely saved me while solo travelling. There were a few stressful moments where I really needed my phone, and the charger delivered reliable fast power when I needed it most.

I also purchased the Apollo and it was just as impressive. I can charge my phone and AirPods simultaneously every night, which keeps everything organised and ready to go by morning. It’s sleek and fast charging which is my perfect all-in-one bedside setup.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

I am obsessed with all my Pulse…

I am obsessed with all my Pulse Chargers!
The infinity is perfect slim size and is so convenient while I’m recording videos and taking pictures since it’s wireless! Super cute as well.

I also love my universe charger, since I’m travelling Im able to use the different wall adaptors which has been extremely handy, also lasts super long and is great to charge up my laptop since the battery size is larger! Excited to see what new products Pulse is coming out with this year, can only imagine will get better and better!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I received an Apollo a few weeks ago…

I received an Apollo a few weeks ago and I’ve loved it. It’s super handy for everyday use and it saves me having to always be near a plug socket. I would definitely recommend this product to people who are regularly using their phone and often on the move.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Universe charger

I recently purchased a universe charger and I love it. I really like the product, It gives me the option to charge multiple different devices and the delivery process was quick and easy.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Venus 2 pack66

Fast delivery, excellent product very happy with the Venus. Great size, 1 in my bag and 1 in the car. Glad I bought 2 of them.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Apollo 3 in 1 apple charger

I bought the Apollo 3 in 1 apple charger for my grandson. Works extremely well and exactly as described. Had an issue with it and the unit was replaced with no problem. Cannot fault them.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

I purchased a twin pack Venus battery…

I purchased a twin pack Venus battery and have already had 1 stop working. Pulse did replace it begrudgingly.
I have found the charging pegs to be very fragile and while the adds make it look as if you can walk around with your phone to your ear charging one bump and it reduces the performance of the battery and damages the connection with the phone. They are a great idea but in my experience not robust enough.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your money on this item!

I purchased 3 pulse chargers in December 2025 for my teenage grandsons. Within only a couple of weeks the little metal charger bit broke off. I wrote to the company only for them to tell me this is not covered by their warranty but out of good will they would replace it, which they did. Just last week the same thing happened to the 2nd one! I again wrote to them but no goodwill this time! Wondering why this part of the charger is not covered by their warranty? Surely they should realise this is a manufacturing fault. Looking at other reviews ( wish I’d done this before making a purchase!) this company obviously know this is a problem to so many of their customers and therefore do not cover the problem. Stay away from this product. I am now waiting for my number 3 grandson to tell me that the same thing has happened to his!

11 February 2026
Unprompted review

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