PTS Compliance Reviews 

896
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and productive. The service provided is frequently described as efficient, thorough, and quick, ensuring tasks are completed effectively. Reviewers highlight a very smooth process from initial contact with the office team to the on-site technician's visit, ensuring a seamless experience. Many people express high satisfaction and a strong intent to return for future services, often recommending the company to others. The overall service is consistently described as top-notch, leading to great confidence in their work.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PAT Testing Review Nathan visited again this year to carry out our annual PAT testing. As always, he was friendly, cheerful, polite, and extremely helpful. The service was completed efficiently and w... See more

Rated 5 out of 5 stars

r annual PAT test visit this week with PTS for the first time and was highly satisfied with Mark who carried out the testing. Phoned ahead of his visit as arranged and arrived on time. Very thorough a... See more

Rated 5 out of 5 stars

Well another positive for PTS Compliance very smooth process from the Office based Team to the outbound technician. Nathan Abram is a credit to PTS Compliance polite worked with us in terms of applia... See more

Rated 5 out of 5 stars

Use PTS for years and always great service. Brad came into our new premises today to complete PAT testing. He was great, friendly and very professional. Hannah in the office went out of her way to pr... See more


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Electrician
  4. Fire Alarm Supplier
  5. Fire Protection Consultant

Written by the company

We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course


Contact info

5.0

Excellent

TrustScore 5 out of 5

896 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(896)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin came this morning in our shop to…

Martin came this morning in our shop to do Fire Alarm service and test, he provided us some a couple fire extinguishers and C02, great service by great company

15 November 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for your trust and for recognizing the hard work of our team. We are pleased everything went well.

Kind regards
Chelsee

Rated 5 out of 5 stars

Great company

Great company, quick and very reliable and reasonable in cost. Thank you

10 November 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

PAT testing

Company easy to deal with and the service was good as engineer on time and very happy to deal with any queries on the day.

13 November 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Excellent Service

PTS are excellent with all aspects of the service they provide. The administration is communicated effectively and the service engineers attend site and get on with the job. Use annually and highly recommend their service's.
Thank you

10 November 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Great timing

Great timing, friendly

30 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Great service

Great service, easy to book in and the electrician Tom H was really efficient, professional and happy to answer any queries I had.

I had not used PTS Compliance before and found them online for the Banbury area. I am pleased with the service would recommend them and would use them again in the future for EICR and any other work the property may require.

Job well done thank you Tom H!

20 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Great service and experience

Really quick turnaround. They understood our circumstances and the urgency and delivered very quickly. Was easy to book in and they respond to emails and phone calls promptly.

24 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PAT Testing

I recently hired PTS Compliance for PAT testing, and I couldn't be more pleased with the service I received. From start to finish, it was an outstanding experience, and here are a few reasons why:

The engineer, Andy Jakeman is incredibly professional and knowledgeable. Who instilled confidence from the moment they arrived.
The testing process was done quickly and efficiently, causing minimal disruption to our workplace. This was greatly appreciated, as it allowed us to carry on with our daily operations without any hassle.

Craig's(Senior Account Manager) communication was top-notch. From scheduling the appointment to receiving the final report, I was always in the loop. No question was left unanswered, and they were patient with my queries.
I now have the peace of mind that all our electrical equipment is compliant and safe to use. The thoroughness of their work is commendable.
I believe I received exceptional value for the high-quality service they provided.
I highly recommend PTS Compliance for PAT testing. They are a top-tier service provider, and their dedication to their work is evident in the results. I'm grateful for the outstanding service they delivered, and I'll definitely be returning in the future.

20 October 2023
PTS Compliance logo

Reply from PTS Compliance

Hello Rebecca,

Thank you for spending the time to share your review of our service. We are pleased all went well. I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Excellent

Excellent service Thankyou.x

19 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service.

Kind Regards
Chelsee

Rated 5 out of 5 stars

A busy company speaks volumes!

A busy company speaks volumes, and despite their busy diary, PTS were able to fit us in for PAT testing. Steve visited one of our sites after finishing another job early and did a wonderful job. Very efficient & friendly.

Very impressed with PTS Compliance and their team - would recommend to other businesses!

12 October 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Would recommend

Nathan Abram visited our site today and was very professional, helpful and informative. Would definitely recommend.

12 October 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Quick professional service

Quick professional service. Very pleased with the service I received.

12 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Pat testing

We had Nathan Abram in over the last few days doing all our pat testing across our site. He was highly professional very efficient and polite. We were extremely happy with the service received.

11 October 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PAT testing day

Anthony came to test all our business electricals. He introduced himself at the door and was very polite. He checked I had the amount of items to PAT test for what I had paid for as I was under asked if there was anymore. Quick and efficient service Thankyou

3 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

WASHCO EICR Report

At WASHCO we love working with companies who demonstrate the same ethos as our own. The chaps who attended to conduct our EICR fixed wire inspection were polite, knowledgeable, professional and most importantly, worked in a safe orderly manner. Communication throughout was excellent and the whole team were faultless.

30 September 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 4 out of 5 stars

All is fine and we are keen to keep the…

All is fine and we are keen to keep the continuity

6 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We look forward to working with you again soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PTS Compliance - First Class Experience

PTS Compliance - Excellent Service
It was a fairly urgent EICR that was required.
PTS turned this project round in double quick time.
An extremely professional company.
Outstanding service from start to finish.
Highly recommended

6 October 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased everything went well.

Kind Regards
Chelsee

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