PTCL Reviews 378

Mostly disconnected! And tye costumer services is as bad
as it can be...

Ask me what didn't go wrong if someone asked me he has no other option but to get Ptcl in his area i would tell him to not get Ptcl even if they gave it to him for free the worst net in Asia weird polices tell me a single internet provider which clearly says 6MB package but only gives 1MB upload not 1MB upload .7MB Upload if you're lucky goddam 10 YEARS! 10 years and I still fu

Freaking have the same problems their own crappy website dosent load thats how crap their internet is I get 500+ Ping in my local servers sometimes they are a disaster just get sim data I told them

Multiple time I have bad parameters they themselves checked and said we would forward your complaint here's comes their drunk Employee "Nothing's wrong" resets and reconfigures the router

"Case solved"

The ping spikes have just don't ask me I have suffered more then I should have sometimes I think I am gonna kill my router I might literally need therapy cause I have started getting anger problems because of ptcl

consluion : just get sim data if you still wanna get Ptcl you should be sent to jail

My father visited Hafizabad branch for internet package change, and there was a worker whose behavior was much worse. without registering the request he was asking irrelevant questions with aggressive behavior. It's a humble request that please give them proper training of customer service too.

The worst ever decision of my life the only thing they were good is providing you the worst ever service possible in that regard you can say PTCL IS BEST AT GIVING THE WORST SERVICE POSSIBLE.

Garbage is better than this. At least garbage in some form works. This worse than garbage router literally stops working automatically, whenever it wants to. As if it wants to annoy or troll you. And when we contacted them about this issue, they were like "We are fixing it." Fixing my a** you have been fixing this for MONTHS!!! How long is this gonna take!? Forever!?

I have a complaint for the last one month. The internet and cable stop working at 10pm every night. They say its a technical issue that they cant identify. Their helpline is useless like their technical staff and customer care service. I can think of no technical fault that appears magically at 10pm and goes away in the morning. Looks like a scam to me.

I swear PTCL is Pakistan's WORST ever internet service provider. Even though it is government owned, it has totally failed to provide better services to its customers.

They spend a lot on their advertisements on different social media platforms. In real, they do NOTHING.

I have been using PTCL from last 4-6 years now and I can definitely say it is not worth it. There are several other service providers who are delivering better services to their customers.

Can you imagine that you take their 6mbps upload and download monthly package, and you get 2mbps download and 0.5mbps upload speed?

When you complain, they do nothing..!!
They only blame you in return and do not even provide you the complaint number as they do not even register it.

PTCL is scam! Stay away from this crap.

Worst internet tatti hy koi na lagwai inthai bakwass na speed na sahi connectivity bs loot ry

I Have Been Using Ptcl Internet Sice from A Long Time When We Installed this At Our We activate the PKG of 4 mb after month It Start Disconnect again And Again then I Complain for 3& 4 times after Than I never get Any Problem ..after 7 year they Automatically activated The PKG of 8 mb in in price of 4 mb as an old Customer ..till Now This is Best

Worst net ever ..totally waste my money m using your highly unlimited package on evo charji .. two days ago registered my complaint on helpline number still no response and my net speed is 0.7 .. soon I'm switching the other net companies.. fu** you ptcl

Ptcl is the worst their connection was horrible then they upgraded it but scammed us with a hell amount of money and the same results other connections are better than ptcl

I am one of the victim of PTCL (Pathetic Telecommunication Company Limited ) from rawalpindi.One of the most pathetic and f***** service we have . I have been submitting complains but no action has been taken place yet. The linemen are behaving like Elon musk and steve jobs who dont have time for making these f****** line working. I Wouldn't recommend even if it was the last one left in the world.

3rd class service hai complains sunte nhi hai 0 star

PTCL is very irresponsible, I submitted many complaints of no service and slow internet browsing, they asked me to install an antenna, I installed antena, now the signal strenght is 4/5 but the internet does not work lot of the time. It is very disappointing, when I submit a complaint through their website, they call me and just say that "We have checked the site and the internet is working fine there, now check your device.". That's it, they don't know the actual reality, the service they are providing is the worst service for last three months. I am converting to another internet service provider and will never use PTCL again.

One of the most f**** up company of ISP and these a**h*** are increasing their charges lekin jahan masla hai wahan yeh phuddu nae aty
Farig company. Ghatya tareen net. Please koe ptcl na lgwaye. Please.

Where should we complain about ptcl internet is totally a mess it only provide you internet for 1 mint then loss the connection for 5 mint

The most pathetic and most disgusting services I come across with. Installed connection, repeatedly line issues when removed charged me 4740 Rs. Installed new connection with same credentials, used 18 months when blocked my connection by saying you didn't pay the dues of last connection. Billing department blocked my CNIC for any future connections while using in same days. I highly recommend to not use PTCL WiFi or net Services.

Totally garbage provider, service is trash.

this internet is literally the worst. my family used to do 100 complaints in literally 1 month and still they are not sending anyone and don't even check and say that it is active from their side. wouldnt recommend. literally the worst internet of the entire world. their ads are like the internet will break records but the entire service is the worstest. MY GOD. ever since i got stormfiber my life is now running smooth and ever since i threw their internet away they increased my telephone rates as well as called me every month to tell about their new freaking services. like is this company for customers' relief or customers' punishment or something. NEVER EVER IN YOUR ENTIRE LIFE GET THIS INTERNET OR IT WILL RUIN YOUR ENTIRE LIFE. PTCL IS THE WORST INTERNET SERVICE IN THE ENTIRE FREAKIN WORLD. If I would have a chance to rate it 0 I would go for that 100000% !
Ashamed of the poorest service of a really big company

This is literally the worst f**king internet you can have.
You should wait and save more money and get Nayatel ,instead of this piece of s**t. You should rather have no internet than have this piece of absolute pig s**t.