Fast , efficient , great at its utter peak intact it’s so great I would make this my favorite brand tbh
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I bought PlayStation 5, paid part with card and part with voucher (after selling few games from my Nintendo Switch collection). It was very cost effective buy in my opinion. Games was sold with gr... See more
It was easy to sell and it was easy to receive the payment, everything worked efficently. I sold a Samsung mobile almost brand new on a Saturday, by filling in online the order. Next Sunday went to th... See more
The laptop I ordered arrived in good state; safe packaging. Everything was in working order. Minor user damages, but that is to be expected with second-hand electronic. Good price for value.
Company details
Written by the company
A CeX compra, vende e troca uma variedade de produtos tecnológicos e de entretenimento, tais como telemóveis, videojogos, Blu-Rays e DVDs, tablets, computadores, entre outros. Também poderás doar os teus jogos e gadgets que já não queiras para uma Instituição de Solidariedade na CeX. Temos mais de 500 lojas a nível mundial. As suas ordens CeX feitas online em webuy.com podem ser agora devolvidas nas nossas lojas. Para devolver, basta ir a uma das nossas lojas CeX com o seu artigo e o comprovativo que recebeu (quer seja no email, impresso ou no teu telemóvel). Para ver a nossa política de devoluções completa visite webuy.com
Compra com Confiança na CeX
5 Anos de Garantia em Tudo!
Desfruta da segurança de uma garantia de 5 anos na mais vasta gama de jogos e consolas, telemóveis, electrónica, computadores e muito mais.
Contact info
4.4
Excellent
26K reviews
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Bought used 2DS
Bought used 2DS, got given the wrong cable to charge it. Got back the next day, stand in line while cashier thinks counting the till money was more than tending customers. Finally get acknowledged and explain my situation, not a single apology and even reacted annoyed when I asked to test if it was charging as I don’t live nearby and did not want to come back.
23 April 2024
Unprompted review
Reply from CeX/WeBuy - Portugal
Good evening António,
I'm sorry for what you've told us :(
At CeX we always strive for the highest possible level of customer service, empathy and friendliness, so what you have reported to us is not at all common and does not reflect our principles and working methods!
I hope this situation doesn't influence future purchases/sales with CeX, as we'd be delighted to have you stay with us for much longer, and if there's anything else I can help with, please feel free to contact us via forum in pt.support.webuy.com :)
Best regards,
Diogo
Very good shop and goods as described
Very good goods as described, excellent communication and quick dispatch
14 March 2024
I discovered WeBuy at Alma shopping in…
I discovered WeBuy at Alma shopping in coimbra when I was looking for a place to sell some electronic equipment. I was impressed with the ease of the transaction, the knowledge and helpfulness of the 2 employees that helped me, and the fair price that I received for my items. I also was serendipitously surprised at the availibility of 2 xbox games that I had been interested in. They were very inexpensive compared to buying new.
21 February 2024
Warrenty and specification of product
On time delivery and product is in good condition
12 February 2024
Order received on the delay
Order received on the delay, communication with the support after the delivery was professional, support contacted me in French.
Thank you Andre for your kindness and professionalism.
6 February 2024
The watch is working fine but it heats…
The watch is working fine but it heats up like someone has put hot Iron Plate on your had! Now I am scared that it must not blast or get damaged by the heat it is producing.
25 January 2024
Reply from CeX/WeBuy - Portugal
Good afternoon, Supreet.
I'm sorry to hear about the situation you report in this Review :(
All the products that CeX sells are tested to ensure that they are in the right condition to be sold to our customers.
Taking into account what you say about the product you bought from us, it's not at all the standard of product quality we want to present, and we apologise for that!
After checking your order internally, you ended up returning the product in a CeX store near you, so I can only put myself at your entire disposal in case that if you need any further help with everything related to CeX, and you can contact us via our contact form available at pt.support.webuy.com :)
Kind regards,
André
I bought a refurbished switch and Ori
I bought a refurbished switch and Ori: the collection. Both were packaged very well and they came in good working order. I have already ordered more games and they are on the way!
16 January 2024
Parem de ser chatos com os emails
22 December 2023
Reply from CeX/WeBuy - Portugal
Boa tarde João,
Lamento se as mensagens da CeX causaram incómodo :(
Caso não pretenda receber mais emails automáticos da nossa parte, poderá bloquear o nosso endereço de no-reply :)
Ainda assim, remeti a informação aos colegas responsáveis, para que a quantidade de mensagens seja revista, para que possamos prevenir futuras situações destas.
Cumprimentos,
Diogo
Foi entregue na data estimada
30 December 2023
Perfect quality product
Perfect quality product, delivered quickly, above expectations!
27 December 2023
Logitec Tracking ball mouse for pc
I've looked in a lot of places for a reserve mouse because my current mouse is 15 years old. Using a tracking ball mouse means you just use your fingers to do everything without having to pick up the mouse to move your cursor. After a while Ieven advised my mother in law to use one because her hands and wrist hurt when using a conventional mouse. I bought her one for her 90th birthday and up until she passed away at 96 she never used any other mouse. My sweetheart is using that very mouse today. And I'll never switch either(as long as I can get my hands on one like I did with your site, so thank you for that)
20 December 2023
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