While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.7

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Funds blocked and endless verification – very concerning experience

I am extremely disappointed with my experience with Asianconnect.

My account has been under verification for more than 20 days, despite the fact that I have already submitted all required documents, including proof of identity and proof of address.

The support team keeps sending generic responses without providing any clear explanation or timeframe. This looks like intentional delay.

The most concerning part is that approximately €12000 of my funds are currently blocked, and I am unable to withdraw them without any valid reason.

I have already submitted a formal complaint to the Curaçao Gaming Authority and will continue to escalate this case further if necessary.

At this point, I cannot recommend this service to anyone. Be very careful before depositing money here.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Yehor

My account has been under review since March 18.

I have completed full KYC and video verification, but my €10,000 balance remains frozen with no clear explanation or timeline.

Support is not providing any updates.

Very disappointing experience.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with a bet on the match…

I had an issue with a bet on the match between Eik and Jerv. The game was interrupted at 1–1 due to heavy rain, lightning and thunder, but later resumed and finished with 5 goals in total. My bet was initially settled incorrectly as if the final score was 1–1.

After reaching out to support, they reviewed the case, understood the situation and corrected the settlement to a win. I think this was a fair and right decision.

Great customer service – friendly, professional and willing to listen. I really appreciate the help and can highly recommend their service.

13 September 2025
Unprompted review
Rated 3 out of 5 stars

First impression

First impression? Confusing. Getting into PS3838 took effort than expected, and the dashboard didnt hell. But once I got familiar, the limits and odds were definitely better than average. Payouts came through but not exactly fast. Vodds made a real difference, it acts like an aggregator for sharp books, so I could access PS3838 and others from one place without juggling multiple loggins or sites. Centralized access and way less jumping between screens. I wouldnt call it user friendly at first but its grown on me. Honestly, I probably woudnt bother with ps3838 directly without a tool like vodds.

8 June 2025
Unprompted review
Rated 1 out of 5 stars

plenty of voided ticket

plenty of voided ticket, unbeliavable. they will void all your live won ticket. i dont know how they can say that theyve not limited costumer, how to limited when they void all ticket.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

I have been scammed by this website…

I have been scammed by this website because they don’t follow their own betting rules.

Betslip 2159758394

Bet was won and settled as won by the bookmaker. A few hours later the bet was refunded. No part of their betting rules covers this action and therefore I have been scammed.

14 June 2022
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look