Pryde Butchery Reviews 

183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional quality of the meats, noting that products arrive remarkably fresh, wonderfully tender, and are conveniently vacuum sealed for easy storage in home freezers. Consumers also find the online ordering process straightforward, supported by reliable and timely delivery services bringing orders directly to their homes. However, some people mentioned issues with delivery, pointing out occasional delays, damaged shipping boxes, or frustrating experiences with couriers. A few customers also noted minor problems with specific product weights not matching expectations or small tears found in the packaging.

What people talk about most

Product

Customers had great satisfaction with the product, frequently praising the excellent quality, tender cuts,... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the tender cuts, fresh... See more

Delivery service

Clients share satisfaction with delivery service, frequently highlighting promptness, live tracking, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy online ordering,... See more

Service

Consumers find service to be positive, frequently highlighting professional support from initial enquiry to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meat was packed exactly as I requested. So easy to put away. So much more environmental than Woolworths or Cole’s, well much less plastic and no bulky containers. Meat is excellent quality and love... See more

Rated 5 out of 5 stars

The meat is always good quality and packed freezer friendly which means anything I freeze still retains it's freshness when I defrost. You pay upfront for your meat order. Once the order has been... See more

Rated 5 out of 5 stars

Loving it so far. Great quality meat, some good discounts, and a better variety than other meat delivery services I've tried. Ordering on a Wednesday and getting it delivered by Friday to Canberra is... See more

Rated 5 out of 5 stars

Great business the best quality meats delivered right to your door step for FREE, we shop here every 3 months buy the jumbo pack that feeds our family of 5 everyone is excited to have real meat!, Grea... See more


Company details

  1. Butcher Shop
  2. Butcher Shop Deli

Written by the company

Delivering quality beef, lamb, chicken, pork, and game to our customers across Sydney and surrounding regions. Our mission is quality meats, helpful advice, and a smile. Our team will help you find the perfect cut of meat every time, either from our great range of ready to pick up or cut to your order by our in-house butcher team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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4.8

All reviews

(183)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

We've been using Pryde exclusively.for.oir meats for a few months now and won't go back to supermarket meat now. Unbeatable quality and prices, delicious range of products with a fantastic delivery service. Being able to specify how I want my products divided and packed is next level service!

9 October 2024
Rated 5 out of 5 stars

Great quality grass fed meats however…

Great quality grass fed meats however delivery seems to only be available one day a week.

19 September 2024
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Reply from Pryde Butchery

Hello Moya
Thank you for the 5 star review on the quality of our meats. We work hard to ensure we only provide the very best we can.

I do appreciate the feedback that we currently only deliver one day a week across the Sydney area. As we grow we hope to add more delivery days to make it easier to order.

Thanks David

Rated 5 out of 5 stars

Meat was delicious

Meat was delicious and I love how you know when you will be getting your delivery.

3 September 2024
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Reply from Pryde Butchery

Thanks for the great review, and we are really pleased you enjoyed your products and our delivery service.

Rated 5 out of 5 stars

Great service and great meat

Great service and great meat. Easy to order online and I'm very happy with each purchase.

3 September 2024
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Reply from Pryde Butchery

Hi Bernie. Thanks for the review and it is great to hear the website was easy to use. We have worked hard to make it easy as possible to order online just as if you were at the shop talking to one of the team.

Rated 3 out of 5 stars

Not very happy with two item Tbone…

Not very happy with two item Tbone brown, oxtail not ox look a cow, the rest of the item verygood

9 February 2024
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Reply from Pryde Butchery

I Daniela. Thank you for the feedback provided. As we pack the product into vacuum-sealed bags the colour on arrival may not be the bright red you would normally see in our shop shelf. This is due to all the air and specifically oxygen being removed. The quality is not affected and after being removed from the sealed bags most products will become red again after exposure to normal air.

I'm quite sure how to respond to your comment on Oxtail looking like cow as it is all beef. If this was due to a size expectation please feel free to contact us on 02 9525 5281 so we can discuss and provide any remedy required.

Thank you
David

Rated 5 out of 5 stars

Always high quality meat

Always high quality meat. Will order the family meat pack again. The lamb chops were delicious.

2 February 2024
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Reply from Pryde Butchery

Thank you for a great review. Our family meat packs are great value and we are really happy you enjoyed it. The lamb chops have been fantastic this year.

Rated 5 out of 5 stars

Always on time

Always on time and a pleasure to deal with. Meat was packed beautifully for a 7 hour drive.

23 January 2024
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Reply from Pryde Butchery

Hi Kylie
Thanks for the great review. We were very pleased to help you out with this order and pack it in such a way that it was ready for you on the long drive you had. Hope you had a great time away.
David

Rated 5 out of 5 stars

best quality

website easy to navigate and when my 1st order arrived, the quality was so fresh and great quality. loved the ease of home delivery as an option

16 January 2024
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Reply from Pryde Butchery

Hi Caroline. Thanks for such a great review. Glad to hear you enjoyed the products and the new order we will be delivering this week.

Rated 5 out of 5 stars

Great Service and Great food

Meat was really nice. Delicious verse at agreed time and made everything easy.

7 January 2024
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Reply from Pryde Butchery

Many thanks for the great review. We are pleased to know our products met expections and our delivery service worked well.

Rated 5 out of 5 stars

Service excellent the delivery man was…

Service excellent the delivery man was very nice happy polite the way it was packaged. A the rabbits were very tender . I bought them for my father as a gift he is Maltese so he has grown up on rabbits . He told me he hasn’t had one this nice since he was young boy . He couldn’t believe he even got the liver with it . A the price was good . Thanking you sherryn

11 January 2024
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Reply from Pryde Butchery

Hi Sherryn
Thank you for such a lovely review. I was your delivery driver that day and it is always nice to have such positive feedback. Great to hear that your father loved the rabbit. It was our farmed rabbit which is more tender and mild vs our Wild Rabbit. I did not know it included the liver and will check with our supplier if this is a regular thing and update our website. I'm thrilled he enjoyed it.
David

Rated 5 out of 5 stars

Good quality meat. Delivered quickly

Very good customer service. Able to make variations to a normal meat order. Excellent meat. Will be using again. And delivery was quick.

5 January 2024
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Reply from Pryde Butchery

Hi Charmaine
Thanks for the great review. We are always happy to make suitable variations to our meat packs and glad you enjoyed the meats.

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