The web dashboard can be quite buggy. Sometimes it fails to generate the proxy list export on the first click, and I have to refresh the page a few times. Once the proxies are actually loaded into my... See more
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At Proxy-Cheap.com we offer enterprise-level proxies for novices and professionals. We provide affordable solutions for our customers to obtain data and circumvent restrictions while operating at scale. Our solutions serve customers from data scraping to market research and other industries.
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Replied to 14% of negative reviews
Typically replies within 1 month
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Burned proxy and trash support
Bought the proxy today, tried to use it literally the same minute. Dolphin Anty immediately flagged it as burned. Tried logging into Facebook with a clean setup and new profile — account got banned instantly.
I contacted support less than 5 minutes after purchase. The agent “Ola” was completely useless. No refund, no replacement, no solution at all.
End result: lost the proxy, lost the profile, lost money. Garbage service. If you try to save a little, you end up losing way more. Never again.
high recommended proxy service
high recommended proxy service
customer service excellent
real isp best
The problem continues
The problem continues. I send emails and no reply.
All I get is this. See the image.
The customer service staff helped me…
The customer service staff helped me solve the problem meticulously, and it was finally solved after two days! Great service, thank you very much, God bless you!!!

Reply from Proxy Cheap
Boji S replied and solved my problem so…
Boji S replied and solved my problem so quickly!

Reply from Proxy Cheap
these guys are lying about their proxy…
these guys are lying about their proxy locations. I paid and one of the location I want and was displayed on their website is not there. I doubt I'll get a refund. stay away.

Reply from Proxy Cheap
Totally Unreliable and Misleading Service
I purchased a proxy specifically for Turkey, but the IP I received was located in Helsinki, Finland — confirmed by multiple IP geolocation services. When I contacted support, they just referred me to MaxMind and claimed it's the only source they acknowledge, even though the IP clearly wasn’t in Turkey.
To make things worse, they refused to offer a replacement or refund, despite the proxy being completely useless for my intended purpose. Their system misrepresents IP locations and they hide behind a “no change, no refund” policy even when the product is not as described.
Avoid this service if you need accurate geo-targeting or any form of customer support that actually solves problems. Extremely disappointing and a waste of money.

Reply from Proxy Cheap
The support is quick and very helpful
The support is quick and very helpful - Donna Anderson, resolved my issue within minutes.

Reply from Proxy Cheap
Ip's were straight ass
Ip's were straight ass. Asked for a refund, responses are so long and slow. And customer support repeatedly asking the same questions over and over again with no proper brain usage. Took me like 5-6 times, just to get a refund through their thick heads. Better, cheaper sites out there, avoid this one.

Reply from Proxy Cheap
Extremely Disappointing Proxy Service
Extremely Disappointing Proxy Service - Avoid At All Costs
I feel compelled to share my thoroughly disappointing experience with this proxy service to warn potential customers about their deceptive practices and substandard offerings.
[Misleading Product Descriptions]:
Despite advertising "static and residential proxies," this service consistently delivers datacenter (corporate) IP addresses instead. When I purchased what was explicitly marketed as residential proxies, I received nothing but datacenter IPs that were immediately flagged and blacklisted by the websites I needed to access.
[Inadequate Technical Support]:
Upon contacting their technical support regarding this fundamental misrepresentation, I was dismissed with claims that this discrepancy "wouldn't cause any harm." This response demonstrates either a concerning lack of technical knowledge or deliberate dishonesty, as datacenter IPs are routinely blocked by most modern websites specifically because they are easily identifiable as non-residential traffic.
[Geographical Inconsistencies]:
The geographical accuracy of their IP addresses is equally problematic. Despite specifically requesting United States-based IP addresses, many of the provided IPs are geolocated to entirely different countries. More troubling is their practice of advertising IPs as belonging to reputable ISPs like AT&T, when in reality these same IPs are registered under completely different providers such as "Great Basin Internet."
[Deceptive Verification Claims]:
When confronted about these inconsistencies, their support team directs customers to use MaxMind for verification, claiming this resolves any database discrepancies. However, this recommendation exposes their own contradictions: even MaxMind's database clearly identifies their "residential" proxies as non-residential, directly contradicting their marketing claims. Their suggestion to use MaxMind appears to be nothing more than an attempt to deflect criticism by showing ISP information derived from ASN data, while completely ignoring the fundamental issue that the advertised ISP bears no relation to the actual service provider.
[Final Assessment]:
This service represents a textbook example of deceptive marketing practices in the proxy industry. They systematically misrepresent their product offerings, provide inadequate technical support, and employ misleading verification methods to justify their substandard service.
I strongly advise potential customers to avoid this service entirely. Not only will you receive inferior products that fail to meet basic functionality requirements, but you'll also be supporting business practices that undermine the integrity of the entire proxy service industry.
Save your money and seek alternatives from providers who offer genuine transparency and deliver the services they actually advertise.

Reply from Proxy Cheap
The resident IP address I purchased is…
The resident IP address I purchased is not from the home broadband operator, and no refund is given.
I have not used it formally, nor have I consumed more than 100MB of traffic.
I have submitted two tickets, but there have been no refunds.

Reply from Proxy Cheap
Intuitive experience
My issue was fixed with a direct approach from the support agent Ola.
(Tips: Donna is nice she helps with refunds and Ola gives great technical help she is really smart )

Reply from Proxy Cheap
Bull shit nkt.
This is the worsed proxy I've ever come across, I bought this so called proxy cheap on 2nd of this month and believe me you up to today I've never used even a single minute... Please my good people, if you don't want to get an heart attack keep away from this annoying proxy.

Reply from Proxy Cheap
Disappointed with Proxy Quality and Replacement Policy
I bought a Static Residential (ISP) Premium proxy for $10.58, but within a week it stopped working for what I needed due to technical issues that weren’t on my end. I asked for a one-time replacement as a courtesy, but was told no because of the strict refund and replacement policy.
I understand that companies have policies, but it’s frustrating when there’s no flexibility, especially when the issue happens shortly after purchase and isn’t the customer’s fault. A bit more understanding and better support in cases like this would really make a difference.
Hopefully they'll consider revisiting the policy to better support users who run into real issues.

Reply from Proxy Cheap

Reply from Proxy Cheap
very Nice customer support experience…
very Nice customer support experience if your ip is Not working they guide you best and also Refund if you're not satisfied with your Service, thanks

Reply from Proxy Cheap
Never buy their isp
Never buy their crocker isp at 9.99$
It's lifetime under maintanence and never work, support? The worst support system in the world, Reply after a long time and they don't have any solution, no replacement no support, Just you have to wait, Totally money waste and fraud support

Reply from Proxy Cheap
You should not buy from this site; you will be terribly cheated
Don't buy from these disgusting sites that are full of fraud, saying they provide residential IPs but actually give data center IP
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