Provira Reviews 169

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the outstanding customer service, noting that the team goes above and beyond to guide them through processes and provide support during difficult times. The service provided is frequently described as efficient, prompt, and straightforward, with many consumers appreciating the clear explanations and quick resolution of their needs. Reviewers often mention feeling well-informed and supported throughout their interactions, leading to a positive overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

Customers consistently express high satisfaction with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An exceptionally professional company who offered assistance to a newly bereaved, heartbroken and stressed out daughter. From the first phone call with Tracy who was kind and compassionate to the eas... See more

Company replied

Rated 5 out of 5 stars

I never thought I would ever experience such care, excellent communications and simplicity from a company again in this life time, but Sharon at Provira proved me wrong. Sharon has renewed my faith i... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Provira highly enough. Probably the most professional efficient company I have ever dealt with. Debbie was always available to answer any questions and replied promptly. No hidden c... See more

Company replied

Rated 5 out of 5 stars

An absolutely amazing experience! Tracy is friendly,experienced,knowledgeable person.When I first contacted Provira I did not believe in any success -but 3 weeks later my case was approved and I’ve... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Provira is a specialist finance company, providing loans to beneficiaries and executors of estates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very efficient service

Very efficient service, same day response to email queries and updates about the application made the whole process simple to understand.
Having a named contact made this a very personal procedure and I felt my request was being dealt with very professionally.

10 October 2024
Unprompted review
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Reply from Provira

Thank you Kevin for taking the time to complete a review for us. We were so pleased we were able to help you.

Kind regards,
All at Provira

Rated 5 out of 5 stars

Incredibly efficient, sensational service

The experience I had with Provira was nothing short of amazing! From start to finish the entire process was a complete breeze, mainly due to the fact that the case was handled with absolute professionalism by Tracy, such fantastic service! I was lucky enough to speak to Tracy on Wednesday late morning and by Friday the loan was all agreed and payment was made within a flash! If only every company was run as efficiently as Tracy runs Provira! Imagine if every company did exactly what they say they’re going to do! The world would be a much better place! I seriously could not recommend Provira enough, in particular Tracy, wonderful Tracy took care of absolutely everything, truly aspirational! Thank you Tracy for everything, I will spread the word far and wide! Keep up the good work and may Provira go from strength to strength!

11 October 2024
Unprompted review
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Reply from Provira

Thank you so much for this great review and your kind words. We were so pleased we could be of help.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Real Person Interaction!

Amazing! Company all around they do exactly what they advertise. Don’t mess them around and they will bend over backwards to get you a loan! Meet their common sense criteria and it will happen!
Tracy was Outstanding from the Ipswich Branch communication every day always pleasant and very EASY! To Speak to No AI
With this company. Call the number and you will get a human being to help you! Refreshing to deal with a Female Run Company! They should set up company in the USA as well. They truly are the only Loan company I would ever use for a Quick Loan!
Ask for Tracy!

23 September 2024
Unprompted review
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Reply from Provira

Thank you James for this wonderful review.
We pride ourselves on providing our customers with the best service possible and Tracy is a credit to our company. I thank you, not from just myself, but the whole team at Provira.

Best wishes,
Debbie

Rated 5 out of 5 stars

Great personal service

Great personal service, kept well informed at every step.

9 October 2024
Unprompted review
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Reply from Provira

Thank you so much for taking the time to leave us this 5 star review. We are most grateful.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

I would like to thank provira for all…

I would like to thank provira for all that they have done for I highly recommend them did not take long for the loan to go through thank you so much Sharon. Thank s craig

1 October 2024
Unprompted review
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Reply from Provira

Thank you so much for the great review!

Much appreciated,
All at Provira

Rated 5 out of 5 stars

Simply the best

Simply the best!!! It’s a difficult and testing time dealing with inheritance matters; it’s all new, you’re in uncharted waters; emotional, costly, frustrating and in some cases, seemingly helpless. Throw in the additional complexities of executors and lawyers and solicitors, unexplained processes and timelines, you end up wondering why there isn’t a company out there who can help. Well there is. Provira.

They stood well away from the noise; independent, professional, and an absolute gem to work with. They have a simple yet incredibly precise and effective product that can make a WHOLE world of a difference to deal with IHT matters, and they make the process and delivery of the product easy, efficient and effective, no matter what the situation. If it can be done, it will get done, and Provira will be on your side to get it done.

Super special thanks to the wonderful and lovely Debbie who was always available and always ready to help.

1 October 2024
Unprompted review
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Reply from Provira

Thank you so much for this wonderful review. We were so happy we were able to help you.

Best wishes,
All at Provira.

Rated 5 out of 5 stars

Excellent service from Provira.

Excellent service from Provira.
Everything from start to finish was smooth.
I would like to thank Sharon for all her help. Answered all my questions straight away. Truly professional.
Would not hesitate to recommend Provira to anyone.

25 September 2024
Unprompted review
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Reply from Provira

Thank you so much for this great review we are most grateful.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, very fast response to all emails from Sharon. Made this process very straight forward.
Thankyou again.

23 September 2024
Unprompted review
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Reply from Provira

Thank you for taking the time to leave your lovely review,
kindest regards all at Provira.

Rated 5 out of 5 stars

A fantastic and friendly service from Sharon Paddon and Provira

I wish to share my experience as a borrower from Provira.

The complete process support and service that I experienced with provira from beginning to end was 10 out of 10, a 5 star service and I cannot recommend this company enough.

Sharon Paddon at Provira handled my enquiry in a first class professional way from the outset and progressed my enquiry to a successful conclusion quickly and diligently.

Sharon was not only professional but extreme pleasant in the way she dealt with me.

I was completely satisfied with the service I received and have no hesitation in recommending Provira to other potential clients.

1 August 2024
Unprompted review
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Reply from Provira

Thank you for your wonderful review. We were so pleased we could help, and that you were happy with the service provided. Please do get in touch if we can be of any further assistance.

Many thanks,
All at Provira

Rated 5 out of 5 stars

Grateful for your help

It was extremely stressful trying to solve the issue we had with an outstanding debt and then I came across Provira. Sharon was very helpful at every stage and I'm grateful to Sharon and Provira for their help. I would recommend them for any Estate issues.

16 September 2024
Unprompted review
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Reply from Provira

Many thanks for the lovely review.
All at Provira

Rated 5 out of 5 stars

Hastle free, professional, friendly.

Was struggling to pay debtors from my Mums Estate and had been let down on a completion date for the sale of her property.
Provira have been so extremely efficient, helpful and professional in helping me.
From the 1st enquiry to the advance has taken less than a week, no fuss, no quibbles, very straight forward.
Tracy Rumsey was my case handler and she has been amazing. Regular updates and great friendly communication. A delight to talk to.

19 September 2024
Unprompted review
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Reply from Provira

Thank you so much for taking the time to leave a wonderful review. We are most grateful and if we can be of any further assistance, please do not hesitate to contact us.
Kindest regards,
All at Provira.

Rated 5 out of 5 stars

Wonderful service from provira,Debbie

Dear Debbie,
I would just like to express my deepest gratitude for you invaluable assistance ain securing my inheritance advance.Your expertise and professionalism have been wonderful in helping me navigate this process, and I am truly grateful for your support.
Thanks to your efforts, I am now able to make a fresh start after a challenging few months.Your commitment to your clients are truly commendable, and I cannot thank you enough for the positive impact you had on my life.
I would highly recommend your services to anyone in need of financial guidance.Your exceptional service and care set you apart, and I am confident that others will benefit from your expertise just as I have.
Thank you once again for everything.

Warm regards,
Gervaise.

9 September 2024
Unprompted review
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Reply from Provira

Thank you Gervaise for taking the time to write this review. We were so pleased we were able to help you in this difficult time.
Kindest regards,
Debbie

Rated 5 out of 5 stars

I would highly recommend

Provira where a very straightforward and swift company, got my loan within 2 weeks, I would got it Quicker had my lawyers had not been so busy - very professional and I would highly recommend..

Many thanks to you debbie

11 September 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for the lovely review. We were so pleased we were able to help you from all at Provira.

Rated 5 out of 5 stars

Provira Inheritance Loan Customer Service

The team at Provira, Debbie, Sharon and all the team were consistently quick, clear and professional in all communications. They explained the process and helped guide all the individuals involved through the, sometimes complex issues with great understanding and calm advise. This has been a pleasant experience for which I am immensely grateful. I would recommend Provira to my family and friends if they were ever to find themselves in a similar situation.

4 September 2024
Unprompted review
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Reply from Provira

Thank you so much for taking the time to write this review and for your kind words. We were all so pleased we were able to help.
Many thanks,
All at Provira.

Rated 5 out of 5 stars

Highly recommended service and support

Moving house in this country is a painful process at best, even more so when you’re awaiting funds from an inheritance to avoid a seemingly small chain collapsing.
Provira provided the perfect solution with a probate loan to enable us to move forward, and the whole process from initial enquiry through to completion of the loan was a smooth and painless one thanks to the superb support from Sharon. Completely professional, empathetic and supporting throughout the process and moving along seamlessly to completion.
Thank you Sharon and Provira for superb service and support through what was becoming a stressful and frustrating time.
Highly recommended.

19 August 2024
Unprompted review
Provira logo

Reply from Provira

Thank you for taking the time to write this lovely review.
Kindest regards,
All at Provira

Rated 5 out of 5 stars

Excellent Service

I have received excellent service from Provira. Sharon help has been exceptional during the whole process she has answered my many questions in a kind, caring professional way. I highly recommend this company

19 August 2024
Unprompted review
Provira logo

Reply from Provira

Thank you for your kind words and for taking the time to write this review.
Kindest regards,
All at Provira.

Rated 5 out of 5 stars

Amazing professional service from…

Amazing professional service from Provira, during a time where I was grieving and needed urgent financial assistance to deal with an estate as a beneficiary, and had no access to immediate funds, Provira were there to help. I'd like to extend a special THANK YOU! to Sharon Paddon, who was my advisor at Provira, she was professional, understanding and ensured I understood everything about the loan before agreeing, she advised me about the top-ups available to me but also made sure I was aware about repayments and my limits. This allowed me to make decisions to only apply for what I need. Words alone can't explain my gratitude to Sharon and Provira, I can now deal with the estate and both my grandmother and father's affairs in a dignified manner and settle the estate. I highly recommend their services to anyone needing immediate financial help during a difficult time.

30 July 2024
Unprompted review
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Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Professional, fast & efficient with excellent customer service

31 July 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Great service from Tracy at Provira

Great service from Provira back in June this year. Tracy really helped me get the funding which arrived prompty. Just took a while with the convayancer been away on holiday so was playing catch up.

Thank you again for all your help and patience waiting for paperwork to be completed.

I will be in touch if i need a top up again.

Many Thanks

19 June 2024
Unprompted review
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Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Sharon

Sharon was really good with her knowledge and helpfulness.
Would recommend any time.

17 July 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

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