Proton Drive Reviews 

Corrupted many of my files, a pain in the ass to uninstall because It forces you not to, and never use the sync if you don’t want half of your files becoming corrupted/deleted

UPDATE: I don't understand why you think I would give you an opportunity to investigate when you fail at the first hurdle, the only rational thing to do if the first interaction with a platform that's primary function is security and stability fails on one of those accounts is to not move forward - I'm not here to Beta-test or debug your platform for you, I'm the only that's going to be paying for the platform, I don't intend to provide free QA for you.

Oh, and where is my refund given I cancelled within the cooling off period - that wasn't even mentioned in the cancellation process - so can you not be trusted as well?

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Joined, paid, tried to upload, had to select some folders to upload a number of times, Proton Drive finally froze.

Deleted everything that had uploaded, cancelled account, going back to Dropbox - even if Dropbox's security is less, it's better to have worse security and at least know for sure your files will be there when you want them, 100% security on files Proton Drive doesn't upload or loses is worse than worthless.

Have SYNC ISSUES ALMOST EVERY DAY! You leave one laptop showing the file synced. You open another the file is deleted have to retrieve it from delete folder online.

Had no problems installing the drive app on MacOS, iOS or Android.

Everything seems reliable - no issues with uploading or downloading items.

I prefer its privacy compared to Apple Cloud which likes to upload everything from your computer to their cloud unless you fight hard to stop it.

I had to contact their support about the iOS app and they replied quickly with a detailed reply. At the moment the Proton Drive app doesn't integrate with the iOS files app. But they told me they are working on this and the new app is in beta.

Overall very happy

Searching for a european alternative to Dropbox, Drive etc. and already having a proton email account I gave the Proton Drive a go. Important for me is the auto photo back up of my android phone. Well it [the app on my phone] works but unfortunately it has no selection for 'only new photos' which means that it uploads ALL the content of the selected directories which can take days [because of the encryption] after which one must delete all the excess once it's finished [5Gb free acount]. As I have multiple folders with photos taken and received from various sources this would mean a really time consuming process. I use dropbox, which does have this feature [OK I only needed it starting out, but still], as my safety upload 'on the road' so I can back up to my own system at home. I had hoped to switch to Proton for this but it's simply too involved, and means a great deal of wasted resources and energy.

I gave up after a whole day of trying to install it on various new laptops. The most unuser friendly program that I just paid for.

Proton is great but it needs a Linux desktop app. I will give it 5* when that happens.

Promising but not at all good

I wanted to have an European alterative to onedrive, dropbox and more.

After researching my analysis came out with proton drive as the option. I copied from dropbox. It looked fantastic. During moving the files I was even offered by proton to get extra free storage, above the 5GB which are for free. Hallelulja. I did. I moved everything. I was very exited.

Some time after I realized the storage was back to 5GB and I could not sync with my phone ???? And it got much worse when I tried to get the files over on my new computer !!

I tried to write Protons help desk, without a result :/ I contacted proton and got a automated reply from “support+idEE0L19XG2V4(at)protondrive.zendesk.com” basically saying there was no time for replying as you where very busy.

I have now sadly removed my files back to dropbox. Hoping to find an alternative soon.

This for both private and the organisations and companies I am involved with.

Proton replies that 5GB is max, this is not the message I got when so uploaded. How else would I be able to upload more than 5GB?

My review stays the same.

Great for file storage. Terrible for documents.
You can not use word documents.

Their own document version is so irritating. By default when you click enter to go the the next line it leaves a big gap. You can hold shift and enter. But I write a lot of addresses. This is just a massive unnecessary inconvenience.

For a company that has pioneered so many areas, I can’t believe they have overlooked something so basic. Yet so irritating I’ve moved over to using standard notes solely for this reason.

And when it comes to Proton Pass. Don’t get me started on that. One of the worst features that actually caused me several days of problems to fix and recover lost data was not having an auto save feature when writing notes.

Yes, you can say it’s my responsibility to click save. But when you are busy it is too easy to accidentally click out when finished and forgotten to click save. Almost all apps I’ve used have auto save. It’s almost assumed.

Another really small thing that would likely be so easy to fix is enough to make me want to use Standard Notes to ensure this never happens.

It’s also slower that standard notes to sync across

But it’s a shame because Proton as a whole has so many good features. From VPN, email, file storage, and more. They could have the whole package. But due to a few really minor things make it too annoying to use. Although I do still use it for secure file storage.

But anything where I have to write out text or use documents then I won’t use Proton.

PLEASE PROTON… ADD AN AUTOSAVE FEATURE TO DOCUMENTS EDITING. AND STOP MAKING THAT STUPID BIG GAP BETWEEN LINES THE DEFAULT. OR MAKE IT EASIER TO CHOOSE WHICH FORMAT YOU WANT.

I was searching for European alternatives for OneDrive en Google Drive. I tried some, but Proton Drive is for me the best one. It is not perfect, sometimes a bit laggy but maybe it was my phone with a hickup.