Prospi Reviews 

68
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Many customers find the platform effective for generating leads and improving cold email campaigns, often noting significant increases in replies and leads compared to other tools. Reviewers appreciate the user-friendly interface, ease of use, and the comprehensive nature of the tool, which centralizes various tasks and saves time. The support team is frequently praised for being helpful, responsive, and actively assisting with campaign setup and troubleshooting. However, some people were dissatisfied with the service, reporting that the company did not deliver on promised results or provide adequate support after the initial sale. These customers mentioned issues with emails not being sent, campaigns not launching on time, and a lack of communication or ghosting from the team.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform straightforward, easy to... See more

Marketing

Customers consistently note ambiguous experiences with marketing, with some reviewers praising the... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers highly impressed by the support team's... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising the support team for being helpful,... See more

Service

People report ambiguous experiences with service, with some customers finding that everything has been... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using prospi has been effective in getting leads for our cold email campaign unlike the other tool we used, we've gained more replies and leads from this tool.

Rated 5 out of 5 stars

I was skeptical because I read some negative reviews here but after working with Prospi team for 3 months I understand why. They set up your first campaign, but YOU have to maintain future campai... See more

Rated 5 out of 5 stars

I’ve never been a fan of cold email marketing and could never get it to work properly. Prospi finally cracked the code for me — and actually delivered on what they promised. They’ve become a cor... See more

Rated 5 out of 5 stars

Honestly, one of the best software apps currently on the market, I'm surprised that I haven't heard about this app previously. First month, I have landed 45 appointments and closed 5 new clients (M... See more


Company details

  1. Software Company

Written by the company

Prospi automates lead scraping, email finding, AI-powered personalization, email sending, and inbox management - so you can focus on closing deals, not learning 10 different tools.


Contact info

4.0

Great

TrustScore 4 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(68)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably the best cold email tool there…

Probably the best cold email tool there is. I like that it's an all in one tool and easy to use. I've been using multiply tools and switching from one to another tool was getting me on my nerves, which is not case with Prospi. It definitely saves a lot of time since I don't have to jump between different platforms. The whole workflow is much easier now for sure.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I've tried a few different cold email…

I've tried a few different cold email tools before and Prospi stands out mainly because of how structured everything is. From lead building to campaign setup, it actually feels like there's a clear process behind it. What I liked the most is that you're not just given tools but you're also guided on how to use them properly, which make a big difference in results.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The platform is very user-friendly and…

The platform is very user-friendly and it didn't take long to understand how everything works. Creating and sending campaigns is simple and most things can be done in just few clicks. What I appreciate the most is the support team. They are quick to respond and always willing to help if something isn't clear. At the same time the system is intuitive enough that you can easily manage campaigns on your own.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Dashboard is so clean and simple

Dashboard is so clean and simple, you don't need to configure anything out you have everything in one place. Been using it for a whale and it have been great. The whole team is great, specially Luke who explained to me everything in small details. Overall satisfied

15 January 2026
Unprompted review
Rated 5 out of 5 stars

So glad I found this tool!

So glad I found this tool!! Where were these guys when I started my business. I've been using it for months and can't explain how much it helped me. I wish I found them sooner. Literally 10/10

12 December 2025
Unprompted review
Rated 5 out of 5 stars

This tool helped me find new leads and…

This tool helped me find new leads and grow my. business in such a short time. It's easy to use and the team is there to help you if you don't know something. They fixed my problem really quick and they have been very helpful. I recommend it to everyone :)

25 December 2025
Unprompted review
Rated 5 out of 5 stars

I recommend Prospi everyone doing…

I recommend Prospi everyone doing outreach. Got so many leads and it's so easy to use. The team is always there to help and their support is on the high level. I had some issues early on and they sorted everything out super fast.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Greate database

I've been using Prospi for a while now and I've had a really good experience so far.

What stands out the most is the Lead Finder and the size of their database. There are a lot of leads available, which made it easy for me to test different industries and see what actually works, without feeling limited. It's also very easy to use . It didn't take long to figure everything out.

I especially like that you can organize your searches, save them and keep your lead lists structured, it just makes the whole process much more manageable.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and supportive team!

I've been using Prospi for four months now and I am very satisfied!

Their cold email expert helped me a lot. He wrote excellent campaigns for me as part of the setup. Later, when I started writing campaigns myself, he still helped review them and gave very useful feedback. Overall, very friendly and supportive team :)

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Paid over $1000 for nothing...

In January 2026 I paid these guys over $1000 USD and they've done nothing at all. They blamed staffing issues and kept telling me that "soon things would get better" which nothing did, they continued to ignore me. They've ignored my refund requests. At this point I'm convinced it's a scam.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Paid +1k over a month ago

Paid +1k over a month ago, they said campaigns would go live within 2 weeks. Now we're almost 2 months in, the communication is horrible and my messages are being ignored by the team AND by one the founders, Luka. I can definitely NOT recommend this to anyone.

3 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look