ProQuip Golf Reviews 289

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their effectiveness in various weather conditions and overall value. The delivery service is frequently described as swift and efficient, with many appreciating the promptness and careful packaging. People also commend the service for being responsive and helpful. However, some customers experienced issues with order communication and delivery logistics, noting a lack of dispatch notices or difficulties with courier services regarding delivery times. A few people also mentioned that sizing could be generous, and there were occasional concerns about product details like zipper functionality or color accuracy.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the promptness of the... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy, with quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets. Plenty of room to manoeuvre and Velcro waist tighteners if needed. Would hi... See more

Company replied

Rated 5 out of 5 stars

When I initially contacted ProQuip I spoke to Ann and Nikita who were very helpful in checking my order. Jackets, jumpers and windproof top are excellent quality. We wore the jackets at the Scottish... See more

Rated 5 out of 5 stars

Quick response to my query regarding shipping/tracking status. Got to use the product (rain jacket and pants) one day after receiving in a down pour. Kept me warm and dry!

Rated 5 out of 5 stars

Delivered on time after helpful phone call advising colour selected not available and options provided. Wearing experience so far good. Size accurate. Overall a good but alongside good service.... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

ProQuip is a Scottish golf clothing company, founded in 1981, in North Berwick. The world's leading innovator of lightweight golf weatherwear, ProQuip clothing is designed to withstand the elements, providing protection and comfort to golfers anywhere, in any weather. ProQuip has supplied clothing to 20 Ryder Cup Teams, European and American, since 1983.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Prompt service and dispatch of…

Prompt service and dispatch of purchases.
One negative - you apparently cannot refund postage on returned items. I had to return an expensive purchase by Royal Mail recorded delivery to ensure that you would receive them. In parallel I purchased the replacement item.

20 November 2025
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your feedback, Iain.

Rated 5 out of 5 stars

Good service

Good service, prompt delivery and excellent product

20 November 2025
ProQuip Golf logo

Reply from ProQuip Golf

Many thanks.

Rated 5 out of 5 stars

Top quality product and service

I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets.
Plenty of room to manoeuvre and Velcro waist tighteners if needed.
Would highly recommend

27 October 2025
ProQuip Golf logo

Reply from ProQuip Golf

Thank you Jas.

Rated 5 out of 5 stars

Delivered on time after helpful phone…

Delivered on time after helpful phone call advising colour selected not available and options provided.
Wearing experience so far good. Size accurate.
Overall a good but alongside good service.

27 October 2025
ProQuip Golf logo

Reply from ProQuip Golf

Thank you.

Rated 2 out of 5 stars

I purchased The ProQuip PX5 wet weather…

I purchased The ProQuip PX5 wet weather jacket, Which the label said it had a life time guarantee. However what it does not tell you, is you have to register the Jacket. I contacted The returns department. Only to be told as the jacket was not registered when I purchased it the guarantee is not valid.
So be warned a life time guarantee is not always what it seems

5 September 2025
Unprompted review
ProQuip Golf logo

Reply from ProQuip Golf

I am sorry you are not happy about this: however, the Club you purchased your jacket from could find no record of the sale, so we could not evidence that it was purchased from new.

Rated 4 out of 5 stars

Pink lined Cardigan

Colour size and shape of lined cardigan all excellent. Only one small problem. The end of the Zip is very difficult tom slot in and am concerned it might not wear well.

20 September 2025

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