PropShopTrader Reviews 505

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 516 reviews, reviewers had a great experience with this company. Customers consistently highlight the exceptional customer service and the helpfulness of the staff, with many appreciating the quick response times and efficient resolution of issues. People often mention specific team members for their dedication and ability to provide clear, thorough answers, making the overall service experience very positive. However, some people were dissatisfied with the payment system and service changes. They noted that recent modifications to the payout model and rules, including new benchmark requirements and retroactive application of changes, have made it difficult to receive payouts. Some customers also expressed concerns about the company's business practices, feeling that the new structure made it difficult to receive payouts.

What people talk about most

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's exceptional... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise individuals... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the ease and speed of payouts,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the professional, helpful, and prompt... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you Propshop for my payout the same week the MAP changes were announced. It is nice to see PST follow up with that given all the monumental changes in the business model and uncertainty in us... See more

Rated 4 out of 5 stars

Propshop gave me my refund as unexpected by many traders. Propshop started off good. Soon a lot of rule changes happened that a lot of people didn't agree with. Now we are at a point where propshop is... See more

Rated 5 out of 5 stars

While getting my Gladiator account set up I created a couple of issues. Both issues I had were handled beautifully and right away. One was with KYC, the other was a question about rhithmic billing. My... See more

Rated 5 out of 5 stars

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no amb... See more


Company details

  1. Investment Service
  2. Alternative Financial Service

Written by the company

PropShopTrader is a proprietary trading firm built to develop traders into real, scalable proprietary capital across multiple asset classes. We operate a structured progression model that allows traders to prove consistency in simulated environments before advancing into live corporate trading. Our approach prioritizes long-term development, disciplined risk management, and professional standards over short-term payouts or repeated resets. With proprietary technology, education, and infrastructure, PropShopTrader supports traders as they grow within a single firm across expanding markets.


Contact info

4.0

Great

TrustScore 4 out of 5

505 reviews

5-star
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1-star

Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Suggest you consider your alternatives.

For more than a week I have been trying to solve issues relating to the platform execution and inconsistencies to the use of Tickblaze as platform after removing Rithmic. The Tradecopier is not working as intended and several times had trades not shown in the Copied account and even if cancelled all trades became executed. After removing Rithmic it is now totally impossible to see if there is anything not working.
After every update Tickblaze have issued it seems to cause issues on how the PST integration is setup.

I like the trade structure but your not only battling the market but also two Companies owned by the same entity and none taking responsibility for the poor performance of the system.

I would certainly choose a different prop if I was to choose again.
Waiting for a solution and will decide if I am going to continue or not.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

good experience

I have had a good experience using Propshoptrader. I am still learning as a trader, but their structure is making me much more disciplined.
They are currently updating their connection to data, and moving away from Rithmic, and Brian has been very responsive and supportive through the process!
There are still some issues, but I'm confident that things will be sorted soon.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Propshop Trader and Tickblaze product support

Propshop Trader and Tickblaze recently transitioned their products. The ongoing communication and transparency was awesome. In particular, the support staff answered several of my concerns around my prop accounts in a very timely fashion, minimizing the anxiety of the affect on some open trades. Very helpful.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Tickblaze and PropShopTrader

I think that Tickblaze and PropShopTrader now have things in place and are ready to really improve the space. Their innovation has never been questioned and now it seems as their implementation matches. They have a re-introductory webinar tomorrow, in fact. I will be listening in. Special thanks to Eman too for all of his help recently!

1 April 2026
Unprompted review
Rated 2 out of 5 stars

Misinformed and Messy

Before purchasing a Gladiator account, I was looking to see if Propshoptrader offered Sierra Charts platform for trading. After consulting their AI agent and finding available documentation on their site for setting up their account on the platform, I figured I'd go ahead and purchase.
As soon as I got into my new trader dashboard, I acquired the setup guide to begin deployment to my Sierra Chart. To my surprise, permission was denied on that account. I reverted to the AI agent for assistance, only for it to tell me that Sierra Chart was no longer available, and that Tickblaze was only option. I was not happy as the agent mis-marketed this before I purchased. So I spoke to live agent and they confirmed this. They suggested I give Tickblaze a try which I was willing to go ahead with. After creating an account and downloading the software, I tried logging in with same credentials and login was denied. Furthermore, my PC did not meet Tickblaze minimum requirements.
Upon conclusion on this I decided to give up with Propshoptrader.
I must add that the support team were courteous, and the 2 stars I put for this product are for their contributions. Had there been no misinformation from their AI agent and Sierra Chart available, I'm sure there'd be more stars.
Overall, the PST dashboard is messy, providing credentials that don't work (Rithmic), and setup guides that are clearly not suitable anymore.
I wish I could get a refund, but all sales are final by contract, so take note of this!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great value

Scaled to real prop capital fast this firm scaling plan will boost your crypto and forex carrier to next level. I know this is only the mediator but i bet this is all we need . Worth every penny you invest on it.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

PropShopTrader — Thank You, Brian!

Big thanks to PropShopTrader’s support team, especially Brian. He was patient, clear, and extremely helpful in resolving my account.

He made the entire process smooth and stress-free, and his professionalism really stood out. I truly appreciate the support!

30 March 2026
Unprompted review
Rated 4 out of 5 stars

A game changer for sure

A game changer for sure! Definitely creates a more career based approach to trading, rather than gamifying it like every other prop. Definitely worth it!

28 March 2026
Unprompted review

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