Property Solvers Reviews 

192
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and knowledgeable, guiding them smoothly throughout the entire property selling process. Consumers also highlight the remarkably fast response times and transparent communication, noting that queries are always handled promptly and efficiently. However, some customers also noted occasional issues with initial communication, or expressed dissatisfaction regarding how certain concerns and property listings were handled. A few reviewers experienced frustrations with specific administrative steps or felt that certain aspects of the overall service could definitely be improved. Some people additionally mentioned encountering difficulties with certain third-party solicitors involved during the transaction stages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their politeness, professionalism, and extensive... See more

Service

Users describe positive interactions with service, highlighting staff who are honest, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising the politeness, professionalism, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I decided to sell my house via auction with Property Solvers. I initially spoke to Jacob who set everything up and then Michael who managed the sale, both were excellent - friendly, knowledgeable, li... See more

Rated 5 out of 5 stars

Ruban, Michael and the team were extremely knowledgeable, helpful, and went the extra mile to keep us in the loop. They weren't pushy at all and were very clear about supporting us through the process... See more

Rated 5 out of 5 stars

Needed to sell fast in order to avoid missing a property I lost out on a few years ago. Came across Property Solvers who marketed my property on line and wow are they good sold in four days at grea... See more

Company replied

Rated 5 out of 5 stars

The company doesnt make false promises or change but be open with you regarding the offer of sale of your property if private sale or auction. It finds your investors and helps you. Jacob was exceptio... See more

Company replied


Company details

  1. Auction House
  2. Commercial Real Estate Agency
  3. Real Estate Agents
  4. Real Estate Auctioneer

Written by the company

Sell house fast (for cash) experts with over 20 years experience, regulated auctioneers and market-leading quick estate agents. Contact us 24/7 for a FREE valuation and quote that works best for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(192)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you very much

The team never gave up. Selling my father's flat was a long and complicated process but Ruban, Michael and the team kept going and communicated all the way through with me. They really did solve a property problem.

22 August 2025
Unprompted review
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Reply from Property Solvers

Thanks so much Catherine - we really appreciate your kind words.

Ruban Selvanayagam - Co-Director, Property Solvers

Rated 5 out of 5 stars

Appreciate the advice and report…

Appreciate the advice and report Michael sent over. Won't be using your services this time but your insights have been really useful.

18 August 2025
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Reply from Property Solvers

Thank you Syed - glad we could help. Please don't hesitate to reach out if we can assist in any way in the future.

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

Fantastic support

Ruban was very helpful in providing advice on how to best sell my property. He telephoned me each week to see if there was any more the business could do for me. It is refreshing to have a company who are not sales driven, but listen to what the customer wants and provide genuine support to navigate what is such a minefield in selling a property, Highly recommended. Jonathan

12 July 2025
Unprompted review
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Reply from Property Solvers

Thanks so much for the review Jonathan!

Rated 5 out of 5 stars

They were professional

They were professional, helpful and very informative. They took the rime to listen and they understand your property. Gabe a fair offer on a cash purchase or going to auction

24 July 2025
Unprompted review
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Reply from Property Solvers

Thanks a lot Jason - we very much appreciate your comments...

Rated 4 out of 5 stars

Misleading

Contacted a few of these companies, they were all offering around 190-200k. Property Solvers tried to tell me that the house was over valued by around 30k by all three estate agents I'd had out and that they could only offer 150k, or 170 at auction. Waste of time, and either untrustworthy or uneducated, not sure which.
They also spammed me with daily emails requesting a review. I wouldn't have bothered leaving one otherwise.

Edited to add: the company reached out to me and looked into what happened. Apparently the person I dealt with had only been there a few weeks so the problems arose from a lack of experience. They were quite helpful and were eager to find and resolve the problem. They are now revising their training, so problems like this shouldn't happen in future. I was quite impressed with their response.

5 August 2025
Unprompted review
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Reply from Property Solvers

Hi Laura,

Thanks for taking my call just now, and I apologise for the misunderstanding regarding the size of your property.

The EPC data points to 77m2 (which is what we used to compare with other properties within the vicinity of yours) and we didn't realise that you had extension work done. This would, of course, increase our estimated valuation to higher than what we presented to you.

I will be speaking to my colleagues about this.

Please feel free to drop me an email if there's anything I can do to help, and wish you all the best with the sale.

Kind regards,
Ruban Selvanayagam - Co-Director, Property Solvers

Rated 5 out of 5 stars

Property Solvers were extremely fast…

Property Solvers were extremely fast and efficient at responding to my enquiry. They were knowledgeable about the local market and offered valuable advice to help me deal with the situation I was faced with. Although I didn’t end up using their services (my circumstances changed) I would recommend to others contacting property solvers if you want a quick sale of your property.

24 July 2025
Unprompted review
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Reply from Property Solvers

Thanks so much for the positive review 🙏

Rated 3 out of 5 stars

Insulting offer

My first experience with Property Solvers.com was disappointing. After a detailed discussion, I was told my property was worth £170,000. However, the follow-up email offered £120,000 for a quick sale or £140,000 at auction — a figure that would mean losing over £100,000. I felt misled at the time and wouldn’t have recommended them.

Update:
I later spoke with the Director, who took the time to explain how their valuations were calculated. He was polite, courteous, and even assisted me with a capital gains tax query. As a result, I’ve updated this to a 3-star review.

2 July 2025
Unprompted review
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Reply from Property Solvers

Hi Stephen - good speaking with you the other day.

We do encourage our consultants to always make offers for both our fast cash sales and auction services - however, given that you specifically stated that you did not want to hear of a below market value proice, it shouldn't have been done on this occasion. I'm nonetheless pleased that you broadly agreed with our estimation of what the house is worth once your tenant moves out.

I'm sorry for what transpired here. Wishing you all the best with getting vacant possession of your rental property and, as per my email, please feel free to contact me directly if there's anything I can assist with.

Many thanks,
Ruban Selvanayagam (Co Director)

Rated 5 out of 5 stars

Great communication from the start from…

Great communication from the start from property solvers. Clear information relayed to me and timescale. Smooth process and anytime I needed to speak to someone regarding my case I was always able to reach someone. Very professional also. I will be going back to property solvers in the future for for selling properties.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Jacob has been a pillar to me

Jacob has been a pillar to me. Even though I haven't gone through this company yet. But I cannot believe how much Jacob been supportive. Please add this now

11 June 2025
Unprompted review
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Reply from Property Solvers

Thanks Roma - I'll be sure to pass this message on.

Best wishes,
Ruban Selvanayagam

Rated 5 out of 5 stars

A good experience

It was really good to talk to Jacob, he was friendly, knowledgeable and helpful. He gave me sound advice on the valuation of my property.

9 June 2025
Unprompted review
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Reply from Property Solvers

Thank you Mrs Slack - your comments are much appreciated!

Rated 5 out of 5 stars

Selling a short lease flat

I contacted Property Solvers when my mother went into a nursing home, we thought we'd have to sell her flat to fund the fees, and we discovered that she'd never renewed the lease. Jacob was very helpful and supportive and went through all the options that we could consider. There was no hard sell at all and Jacob kept in touch on a monthly basis while we tried going through more conventional routes. Eventually we sold through Property Solvers and the process was stress free and very quick.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Professional Service

The level of service and professionalism provided Property Solvers was first class. Ruban and Michael, in particular. I wish I had ditched the local estate agents much earlier and instructed Property Solvers instead. Michael is a true asset to the Firm and was outstanding every step of the journey. My property was on the market for just over a year, with zero offers received after a year. As soon as I listed with Property Solvers, I received a full-ask offer after the first viewing of the property. They are the best team to have on your side if you want to sell your property.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Useful website and conversation with Ruban

I am at the deciding which Estate Agent to use. I found Property Solvers website very informative and Ruban knowledgeable and helpful and pleasant to talk to over several minutes. He gave me one useful tip prior to sellling in my situation. Thank you.

19 May 2025
Unprompted review
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Reply from Property Solvers

Thanks for your kind words - much appreciated!

Rated 5 out of 5 stars

Excellent piece on selling 50% share in…

Excellent piece on selling 50% share in Residential Property in the United Kingdom.

There is currently,no LAW in the UK, which forbids fractional sale in a Residential Property, as long as the Buyer is privy to ALL relevant information and there is no misrepresentation of FACTS OR LAW

22 April 2025
Unprompted review

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