Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... See more
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100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
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Russel did great
It was the compassionate way I felt…
It was the compassionate way I felt treated. I felt heard and as if the agent was helping me to understand the process .
I have had a great experience with the CSG staff
I have had a great experience with the company and its staff. I misunderstood a charge, and they were quick to provide a refund. This was done without my asking. Very impressive reaction when all they had to do was to be quiet. But they didn't. I won't hesitate to use their services in the future.
Kimberly did a great job closing my…
Kimberly did a great job closing my account
Sneaky business model
I see positive reviews but when I went to this site from a google search I thot I was at the county property tax site - the records that they provided me were fine but I have the same info for free from the county treasurer - also there was no mention of an ongoing membership charge which I find deceitful at best and they installed some sort of tracker on my laptop without my knowledge or consent. Yes they did TELL ME that they cancelled my membership right away - time will tell if that is true but much of the draw to their business was sneaky - do business as you please but beware

Reply from PropertyRecs.com
Barbara answered my questions and was…
Barbara answered my questions and was able to assist me. I am pleased with her service.
Received the information I needed and…
Received the information I needed and the AI assistant was also helpful
Very easy to use and cancel as needed.
Very easy to use and cancel as needed.
Great Customer Service
I am giving a 5 star to the representative that assisted me. I do not like the way the PropertyRecs.com does business by charging for a packet that I did not ask for but I do like the fact that it was rectified to my satisfaction and my customer service agent was AWESOME! So be careful. If you are trying to see online documents for 1.00 you will be charged an extra 9.95 each month if you do not contact them to have this stopped.
I asked for a cancellation and refund…
I asked for a cancellation and refund and it was done immediately! Phenomenal customer service! Thank you.
Company scammed my credit card and…
Company scammed my credit card and began charging fees, first $1, then a series of $5 charges, then a series of $20 charges. I never ever signed up for an account with this company. It's a total scam.

Reply from PropertyRecs.com
Got the data I needed for tax purposes
Got the data I needed for tax purposes. I had questions on reports generated and received good support. Their response was immediately.
Quick and speedy solutions
Quick response and nice and friendly assistance
Beware of recurring payments
I did not receive a useful document, but suddenly experienced unintended recurring subscriptions showing up on my bank statement, which I unknowingly signed up for. Be careful. I would not recommend.

Reply from PropertyRecs.com
The support staff receives five (5)…
The support staff receives five (5) stars.
Your website on the other hand receives one (1) star. Having hidden charges that aren't identified is truly unacceptable. Being charged $9.95 twice for nothing is unacceptable.

Reply from PropertyRecs.com
Rep was knowledgeable
Rep was knowledgeable, concise and took care of my issue immediately ! He needs a pay raise!
customer service was quick & helped me!
Agents in chat understood my concern…
Agents in chat understood my concern and promptly took care of it.
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