Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Susan was able to help close an account in which I was being charged $20 about every 2 weeks her customer service was on point and speedy, solved my problem and it was very much appreciated. On the ot... See more
Quick sign up discovering loads of great information about the remodel/construction of my home before my purchase - including costs, contracting company information (in my case the roofer's). I was e... See more
The response time to any question or concern was incredible. Questions were answered accurately and quickly. Everything from enrolling through the cancellation process was seamless. Customer Service w... See more
Company details
Written by the company
100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
Contact info
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great
Great, quick response. Awesome customer service help me with all my issues.
10 June 2026
Unprompted review
Susan helped me right away
Susan helped me right away. I recommend she get a raise in pay with a week paid vacation.
Thank you
10 June 2026
Unprompted review
I had a recurring charge that I…
I had a recurring charge that I couldn't figure how to cancel. I was able to get it taken care of through the live chat. Sarah was awesome in canceling in a timely manner. Thanks again Sarah! Don't like how the recurring charge though!
10 June 2026
Unprompted review
Really good customer service in chat
Really good customer service in chat. No wait, very straight forward
10 June 2026
Unprompted review
Great Customer Service Response Time
The response time to any question or concern was incredible. Questions were answered accurately and quickly. Everything from enrolling through the cancellation process was seamless. Customer Service was top notch.
10 June 2026
Unprompted review
Very good was on point did job very…
Very good was on point did job very well. Thank you.
9 June 2026
Unprompted review
I made an error to open an account
I made an error to open an account. They responded within minutes and reversed my charges.
This is a reputable business.
8 June 2026
Unprompted review
It was fast and easy
8 June 2026
Unprompted review
Scott was very helpful
Scott in Customer Service was very helpful and responded to my request immediately.
7 June 2026
Unprompted review
I received a refund on ongoing charges…
I received a refund on ongoing charges for a period of time I never used (or was aware of) this service. Scott issued me a quick refund of all but the initial charge. He also closed my account and provided a confirmation number. Quick customer service.
6 June 2026
Unprompted review
The live chat was amazing and worked…
The live chat was amazing and worked great they were so helpful and fast
6 June 2026
Unprompted review
Customer service
I canceled this service, and the charge still went through. Customer service issued a refund and confirmed the account was closed.
6 June 2026
Unprompted review
Excellent support
Excellent support and was able to provide me the greatest customer service, I can ask for. Thank you
5 June 2026
Unprompted review
delivered what was requested
4 June 2026
Unprompted review
Went on their site to research past ownership of historical property
Went on their site to research past owners of a property where I used to live, but the information only covered the past 30 years. This was not disclosed earlier. My property was over 100 years old and that was what I was researching. Unbeknownst to me I was signed up for a recurring charge of $30 per month.
21 May 2026
Unprompted review
Reply from PropertyRecs.com
Hello Pam,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
A mistaken billing was promptly handled…
A mistaken billing was promptly handled thru chat
1 June 2026
Unprompted review
She was very professional
She was very professional. She was very fast is doing the job I ask for..
1 June 2026
Unprompted review
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