Professional and helpful - willingly passed on their knowledge and it wasn't until I asked the fee (good price for service) that any costs were mentioned. I probably hadabout 5 or 6 telephone conversa... See more
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Andy and his team were extremely helpful and responded promptly to all of my BTL mortgage requests. He provided excellent advice and demonstrated professionalism throughout the entire process. His exp... See more
Online Master Broker with human face! Property master delivers outstanding online portal with access to whole of market mortgage products. Their case processing service and support are also of hi... See more
Andy was great..good advice..super options and supportive through the purchase process..will definately be using Property Masters again when the morgage deal comes up..genuinely recommended. Note wrot... See more
Company details
Written by the company
Property Master is the UK’s first online mortgage broker for buy-to-let landlords. You can pinpoint the best mortgage offers for you, saving hassle, time and money. Apply online through our website. No credit checks until application.
Contact info
Barberry Court, Centrum 100, DE14 2UE, Burton Upon Trent, United Kingdom
- 0333 880 2448
- team@property-master.com
- property-master.com
4.9
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Superb company
Superb company
Great staff really communicative and helpful
Thanks property master for all your help
19 September 2018
Unprompted review
Property Master - Very professional & Great deals found. Highly recommended.
Property Master have recently done two buy to let remortgages for me. They provided an excellent service and found me some great deals. Their mortgage search tool on their website is also very clever and allows you to experiment with your search criteria based on your portfolio details. I will certainly be using them from now on to all my new mortgage and remortgage deals. Highly recommended.
17 September 2018
Unprompted review
Reply from Property Master
Thank you so much John for your encouraging review!
Helen Turner
Marketing Manager
Responsive and professional team…
Responsive and professional team providing quick answers and options for Landlords.
Excellent product range offering and still happy with my 5th mortgage offer Property Master worked on!
10 September 2018
Unprompted review
Faultless
Faultless, from start to finish the whole process has been faultless and comparatively easy.
I have no hesitation in recommending Property Master completly
9 September 2018
Unprompted review
Reply from Property Master
Thank you David for your compliments on our services, which are always very encouraging to hear.
Kind regards,
Helen
Marketing Manager
if you haven’t already tried their service, then I would say why not?
I’m a small portfolio landlord and have been aware of property master for sometime, but never used them as I have a mortgage advisor locally. I took the plunge whilst on holiday abroad and was very pleased to be able to search for the right mortgage for me, complete the application form and get things moving before happy hour started. I found them knowledgable, very personable and quite efficient. I will definitely use again and if you haven’t already tried their service, then I would say why not! For me, just a few tweaks to their website (which to be honest is great at what it does) would get me using them exclusively.
2 September 2018
Unprompted review
Reply from Property Master
Thank you Ian for your kind words. I would love to hear your ideas on how we could improve our site, especially as we are currently working a brand new one. I'll email you separately and maybe we could have a chat over the phone.
Kind regards,
Helen
Marketing Manager
Can't praise Property Master enough
Can't praise Property Master enough
Initially I checked with a high street broker that I had used a few years ago when it came to re-mortgaging my btl. I wanted to release a chunk of money from the property but this high street broker couldn't find any providers willing to release the amount of money I wanted due to the rental income not being 145% of the new mortgage payments based on a hypothetical rate of 5.5% (despite the fact that the monthly payments would actually be lower than what I was currently paying).
Then I came across an advert for Property Master online so I thought I'd give them a try. After inputting my details into their system (which was a quick and easy process) it came up with several lenders that matched my criteria, in theory at least. PM then contacted me and I decided to proceed with an application with one of these lenders. Incidentally, after checking on the lender's website, the rate that I secured through PM was much better than the rate I would have got applying directly myself.
Throughout the whole application process they were excellent. Their communication was great, even if there was no news and they kept chasing the lender who was being a bit slow at times. All of the team that I dealt with were also incredibly professional, helpful and friendly.
And best of all it was free!
In fact, it was such an easy, professional process that the days of traditional high street brokers are surely numbered. Especially if PM decide to expand into residential mortgages as well...
I would definitely use them again and would have no hesitation in recommending PM to anyone.
2 September 2018
Unprompted review
Reply from Property Master
Hello John,
What a delight to read! I would like to thank you so much on behalf of the whole team at Property Master for this extremely encouraging review. We work really hard to give our customers this first class experience and what is so satisfying to hear is that actually, every team member did a fantastic job in their part and were able to help you get what you needed done really well. Thank you.
Helen
Marketing Manager
On behalf of Marketing, Development, Market Monitoring, and of course our Mortgage Consultants and the Service team.
Fantastic service
Fantastic service, got mortgage application to completion in 3 weeks. Attentive and professional at all stages. The best BTL broker I have used!
2 August 2018
Unprompted review
Friendly and efficient
Friendly and efficient. Will use Property Master again.
25 July 2018
Unprompted review
Excellent broker
Excellent communication, helpful staff, smooth process all round, a very very good experience, would use again without hesitation.
23 July 2018
Unprompted review
Hassle free experience would definitely…
Hassle free experience would definitely use again!
20 July 2018
Unprompted review
Very good service
18 July 2018
Unprompted review
Very good customer service and competitive product
Very good customer service, easy to reach and keeping me updated at all times, and got me a very competitive product other internet upfront-fee paying brokers couldn't
10 July 2018
Unprompted review
I had just returned from USA making…
I had just returned from USA making renewing my buy to let mortgage difficult. Property master where fantastic, different members of the team worked on my mortgage and located the right providers and I did not have to chase them up at all. Very good service.
18 June 2018
Unprompted review
Reply from Property Master
Thank you for this great review Steven! The team will be pleased to see this positive feedback.
Helen, Marketing Manager
The whole experience was very good
The whole experience was very good. An excellent way to do business. I would recommend to anyone
30 May 2018
Unprompted review
Reply from Property Master
Thank you for Ian for your 5 star feedback on our services!
Helen, Marketing Manager
Great service
Great service, very easy to use and helpful staff on the phone when you need it.
24 May 2018
Unprompted review
Reply from Property Master
Thank you for this very positive review Alon.
Helen, Marketing Manager
Easy to use portal
22 May 2018
Unprompted review
Reply from Property Master
Thank you Mr. Williams for this positive and informative review.
Helen, Marketing Manager
Very good company to deal with
Very good company to deal with, helped me a lot many thanks
22 May 2018
Unprompted review
Reply from Property Master
Thank you Paul for this excellent review! The team will be happy to read this.
Helen, Marketing Manager
Very professional
Very professional, quick to answer queries and keep you updated throughout, dashboard is a great feature.
21 May 2018
Unprompted review
Very good service
Very good service. Internet site was easy to use and personnel were responsive to questions.
16 April 2018
Unprompted review
Reply from Property Master
Thank you Lloyd for this great review! The team does work hard on this aspect and will find your review very encouraging.
Helen, Marketing Manager
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