Recently went into Proper Job to get just a handful of screws for decking. Unaware what screws were needed and spoke to an older shop assistant who quite frankly was rude and condescending. I'm not a... See more
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Very disappointing customer service I attended my local Highbridge store with 20 to go before closing time. As I arrived I saw the compost ( what I wanted to purchase) being put behind the... See more
Love Frome proper job, loads of different things to buy,staff very helpful & jolly .
I ordered some painting sets for my little boys party expecting dinosaurs/ space and pirate designs. We received some gorgeous mermaid, princess and fairies instead. I contacted the company by tel... See more
Company details
Information provided by various external sources
Proper Job bring you great quality DIY, Housewares, Tools, Gardening, Health and Leisure products all at unbeatable bargain prices. Buy online or in store.
Contact info
Hannah More Road 5, BS48, Nailsea, United Kingdom
- properjob.biz
No history of asking for reviews
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Love Frome proper job
Love Frome proper job, loads of different things to buy,staff very helpful & jolly .
Delighted
The goods were delivered quickly and in excellent condition. Tremendous value for money. Highly recommended.
Very disappointing customer service
Very disappointing customer service
I attended my local Highbridge store with 20 to go before closing time.
As I arrived I saw the compost ( what I wanted to purchase) being put behind the fencing.
To my relief, the manager was driving the fork lift.
I asked for a bag , and was told, " It's at the back, come back tomorrow "
I looked, and you could easily walk to the pallet about 5 metres away, so I said "I only want one ", "it's at the back".
Within seconds "The computer says no", was ringing in my ears!!
If this is the future, I think that doomsday prepping may actually be a good idea 💡
Come on Propper Job, this was just a painful experience, and it's not about the compost, it's about the lack of latitude ( politest possible word i could conjure) regarding your manager. 🤦🏻
The staff in your Bridgewater shop are…
The staff in your Bridgewater shop are absolutely fabulous. They're so helpful. They got the way to be kind to you. I can carry my little dog in there which is quite rare in shops. All in all a good experience 😀
My mate Nikki loves it.
Friendly helpful staff at Frome store
Friendly helpful staff at Frome store , always willing to help ,from showing you where items are in store ,to assisting with heavy items to the car. Good selection of items and well laid out , will shop here again
Recently Visit to Proper Job Coleford
Recently went into Proper Job to get just a handful of screws for decking. Unaware what screws were needed and spoke to an older shop assistant who quite frankly was rude and condescending. I'm not an expert of decking, but needed a hand, and speaking to this man was not a pleasant experience. He certainly needs to address his people skills and customer service. Awful service, even when I thank him for his crap help he was very patronising . All he was concerned about was screws messed up by other people who had been looking at screws.
I found the staff friendly and helpful…
I found the staff friendly and helpful at all times. I’m a regular now.. Buying that odd item in hardware that you need, eg. Screws or washers rather than multiples at bigger diy stores. Good prices as well.
I have recently become a regular…
I have recently become a regular customer at Proper Job in Radstock. I wanted to say how impressed I was with your variation of stock and your really pleasant and helpful staff. They all must of had very good training. Thank you.
GREAT VALUE STORES
I love going into Proper Job because it is a no frills approach & emphasis on excellent prices which are difficult to beat elsewhere. My local store in Brislington has a touch of nostalgia about it as well which is great because I'm not a big fan on this modern day nonsense. Keep up the excellent work Proper Job!
This is about the security man Weston…
This is about the security man at the Weston Super Mare store. Unfortunately his application to the job was lacking after lumbering down the aisles like a demented bear raised from hibernation he starting jabbering about stopping people stealing. When I pointed out that he had just been sleeping which was not the best way to do it he started blubbering like a demented simpleton.
All is well that ends well!
I ordered some painting sets for my little boys party expecting dinosaurs/ space and pirate designs. We received some gorgeous mermaid, princess and fairies instead. I contacted the company by telephone and they sent me a returns label and offered to either refund or repost the design I had expected. They even went one better and allowed me to choose a specific design.
My children are over the moon that their party packs will be exactly in keeping with the theme of their party, as am I!
I highly recommend Proper Job for product quality, price, and customer services.
If I could I would give -5/5 as the…
If I could I would give -5/5 as the service here is awful they are rude and dont do Their jobs at all
Pros and Cons
Frome Properjob.
Pros: Cheap products without the cost of Amazon shipping
Cons: Staff insulting customers behind their backs.
Definitely worth a visit
Visited yesterday for a few essentials, I'd like to say how helpful and friendly all of your staff are, especially the lady on the checkout, nice to feel unhurried and have a chat, great customer service 👏👏
Store in Coleford is top notch
Store in Coleford is top notch. Great customer service
Employee serving was not interested in…
Employee serving was not interested in a defective product and would not even listen to the problem.
Don't bother using this shop.
Cheap products that you can't take back when they don't work.
Fantastic store
Fantastic store, staff exceptional they are so helpful kind and always a smile.
Eastern avenue store just ace, they couldn’t have benn more helpful
Cheerful helpful staff
I love browsing in Proper Job and recently visited the Gloucester store on a dreary wet day. As usual, I bought more than I actually needed. At the check out I was greeted by Bobby. I have to say he was so incredibly cheerful and helpful. He certainly lifted my mood. Thanks Bobby
Rude employee
I normally have a great experience in proper job, but this afternoon, while visiting the Frome Proper Job, I dealt with quite an unpleasant employee. She was working on checkout, and as she picked up the hair gel I was buying, looked me up and down and said that she wouldn't use that on her hair in a million years. I replied with oh right, and she then looked at me again as she scanned it through, and said 'your hair will fall out in a few days, mark my words'. The girl seemed about mid 20's to me, with blonde/brown hair. I'm 21, and found it so so so uncomfortable and rude.
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