I honestly can’t thank ProMed enough for all their help, especially Alisha. Setting up a new GP practice comes with a million questions and challenges, and Alisha has been there every step of th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pres... See more
Company replied
Absolutely top class company. Medical item required urgently. Delivered the next day, Alisha was super helpful on the phone. Highly recommend this company. Can't fault them. 100% seamless.
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Manufacturer
- Medical Supply Store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.8
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Cathy in Promed could not have been more helpful and delivered goods promptly. I would not hesitate to deal with Promed again.
11 April 2023
Delivered as promised.
10 April 2023
Thursday 30th March.i ordered my kardia…
Thursday 30th March.i ordered my kardia by phone .the girl in the office in kilorglin was so helpful.my device arrived promptly on Monday morning.no delays .
30 March 2023
Easy to use on-line ordering
Easy to use on-line ordering, order tracking and quick delivery.
29 March 2023
Super service… delivered day after…
Super service… delivered day after ordering and it was a Saturday….. excellent
29 March 2023
Haven't tried it yet but cannot believe…
Haven't tried it yet but cannot believe how quickly it arrived!!
29 March 2023
Overall good experience
After an initial problem with my order not been received by their system even though I had a an email invoice. I phoned them the next day and after speaking with Cathy she sorted it out and phoned me back promptly. I received the item the next day.
29 March 2023
Device ordered doesn't fit in carry…
Device ordered doesn't fit in carry pod. Phoned upon receipt, sent photos, followed up last week. However still waiting for response 10 days later.
20 March 2023
Reply from Promed
We’re sorry that you didn’t receive a prompt reply, and hope that we have been able to assist in resolving the issue. Please do not hesitate to contact us on 1800 619 619 if any issue remains, or if we can be of assistance in any way.
From ordering the product to delivery
From ordering the product to delivery. Did not expect to have it delivered so quick.
23 March 2023
Pleasant and efficient
13 March 2023
Professional service
20 March 2023
A very easy and efficient service.
A very easy and efficient service.
Friendly helpful Staff.
28 February 2023
Heart healthMy order came so quickly and the…
My order came so quickly and the quality of the product more than met my expectations.
22 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.