Promed Reviews 

313
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I honestly can’t thank ProMed enough for all their help, especially Alisha. Setting up a new GP practice comes with a million questions and challenges, and Alisha has been there every step of th... See more

Company replied

Rated 5 out of 5 stars

We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more

Company replied

Rated 5 out of 5 stars

Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pres... See more

Company replied

Rated 5 out of 5 stars

Absolutely top class company. Medical item required urgently. Delivered the next day, Alisha was super helpful on the phone. Highly recommend this company. Can't fault them. 100% seamless.

Company replied

Company details

  1. Medical Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Medical Equipment Manufacturer
  4. Medical Supply Store

Written by the company

Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland


Contact info

4.8

Excellent

TrustScore 5 out of 5

313 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(313)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

wrong quantity- parts missing

I ordered 10 sharp bins and got 9 bins and if I remember correctly 11 lids- 1 bin missing, on the previous order I got 10 bigger bins but only 9 lids- hence 1 bin is useless..

26 February 2024
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Reply from Promed

Hi Malgorzata, I'm so sorry to hear this. I hope you got sorted in the meantime but if not, please call me. Thanks, Seamus.

Rated 3 out of 5 stars

In my experience

In my experience Promed staff are professional, helpful and items are delivered promptly, however on this occasion there was some confusion that resulted in me having to contact Promed by telephone before my purchases were dispached.

12 February 2024
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Reply from Promed

I'm sorry to hear this, Anne. I hope you are now satisfied with the resolution but please reach out if you need anything further from us.

Rated 5 out of 5 stars

Excellent service

Excellent service with no disruption to the practice on the day of service

22 January 2024
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Reply from Promed

Thank you so much for the positive feedback, Audrey.

Rated 5 out of 5 stars

great

Brillant !!!!!

10 October 2023
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Reply from Promed

We love to hear it! Thank you.

Rated 5 out of 5 stars

Fridge Purchase for Pharmacy

Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pressure to go for a particular model. I was promised a call the day before I delivered which I received and a call the day of delivery with a time of delivery which I also received and was accurate. The delivery driver was extremely helpful, he helped me relocate my current fridge upstairs and gave me advise on it's placement and upkeep. Then he installed the new fridge with the same helpfulness. Newpark Pharmacy, Kilkenny.

3 October 2023
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Reply from Promed

Thank you so much for taking the time to leave this really positive comment.

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