ProjectorScreen.com Reviews 

25
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The screen was certainly expensive but good quality, had nothing to compare to. Our main challenge was the screen, directions were decent but extremely hard to assemble and hang on the wall properly!... See more

Rated 5 out of 5 stars

Zac helped us choose a Hisense PX3-PRO and 120-inch Spectra Vantage screen for our first home theater. He asked about our room, seating distance, lighting, and budget, then explained the placement and... See more

Company replied

Rated 5 out of 5 stars

Mike helped me upgrade from an older projector to an Epson LS12000. He reviewed my existing screen, mounting location, and equipment, then answered my questions about installation and cabling. The o... See more

Company replied

Rated 1 out of 5 stars

My projector had multiple issues within first year of purchase. Reached out to ProjectorScreen customer support multiple times. Very poor customer service. Essentially they are the middleman in the pr... See more

Company replied

Company details

  1. Electronics Store
  2. also in
  3. Business to Business Service
  4. Hobby Store
  5. Office Furniture Store
  6. Photo Shop
  7. Recreation Center
  8. TV store

Written by the company

ProjectorScreen.com is a family-owned home theater and projection specialist based in Riverdale, New Jersey. For more than 15 years, we've helped homeowners, businesses, schools, and houses of worship find the right projector, screen, and audio setup for their space and budget. We carry over 17,000 products from the industry's leading brands, including Epson, Sony, JVC, Hisense, BenQ, Optoma, LG, Samsung, Stewart Filmscreen, Screen Innovations, Spectra Projection, Elite Screens, Da-Lite, Marantz, Focal, and Bowers & Wilkins. Our catalog covers everything from 4K and laser projectors, ultra-short-throw laser TVs, and ambient light rejecting screens to A/V receivers, speakers, mounts, theater seating, and accessories. What sets us apart is our people. Our projection experts take the time to understand your room, seating distance, lighting, and goals, then recommend the products that make sense for you, with no pressure and no guesswork. Whether you're building your first home theater or upgrading a dedicated cinema room, we'll help you get it right the first time. We offer free shipping on all orders, 0% APR financing, and brand-new products backed by full manufacturer warranties. Have a question before or after your purchase? Reach our team by live chat, email, or phone at (201) 353-0303 or toll-free at (888) 392-4814. Thank you for choosing ProjectorScreen.com, where the big-screen experience starts.


Contact info

4.2

Great

TrustScore 4 out of 5

25 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(25)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is EXTREMELY helpful

This company is EXTREMELY helpful. I had virtually no clue what I needed to put together my home theater and they spent a lot of time on the phone with me helping to put the package together.

21 August 2017
Unprompted review
ProjectorScreen.com logo

Reply from ProjectorScreen.com

Steve, thank you for the kind words! Putting together a home theater from scratch can be overwhelming, and our team is always happy to take the time to get it right. We appreciate your business. - Brian

Rated 5 out of 5 stars

Amazing customer service!!

I ordered a podium from projector screen through amazon. This was a gift for my daughters teacher and wasn't sure the free shipping time line would get it here in time. I emailed the company and was so impressed with the fast response! Norah was amazing and went above and beyond to get the podium to us in time for the last day of school, even emailing and calling me after hours (I'm west coast she was on east coast time) to let me know the status of the product! The podium arrived in time and was easy to assemble! My daughters teacher loved the gift! I would definitely recommend projectors careen.com, they should take pride in their customer service!

18 June 2015
Unprompted review
ProjectorScreen.com logo

Reply from ProjectorScreen.com

Jessica, thank you so much for sharing this! Norah went above and beyond, and I'm glad the podium arrived in time for the last day of school and that your daughter's teacher loved it. - Brian

Rated 5 out of 5 stars

Great Customer Service!

I needed a fixed frame screen for a movie/game room for my house. I found projectorscreen.Com through a Google search And ended up calling them to make sure I bought the right thing.

They recommended a few different screens based on my projector, size of room and the windows we have to the side of where the screen will be.

Screen arrived 7 days after I ordered using their free shipping.

I ended up going with the Draper Onyx, and my family LOVE it!!

29 January 2015
Unprompted review
ProjectorScreen.com logo

Reply from ProjectorScreen.com

Thank you for taking the time to share your experience! The Draper Onyx is a great choice for a room with windows beside the screen, and we're thrilled your family loves it. - Brian

Rated 5 out of 5 stars

I can not wait until the superbowl!

I am going to have the most baller setup there is this superbowl with the new screen & projector setup I bought from ProjectorScreen.com.
I bought a 135" fixed frame screen and a 1080p projector both for under $1,500.

23 August 2014
Unprompted review
ProjectorScreen.com logo

Reply from ProjectorScreen.com

Thank you for the review! A 135" screen and a 1080p projector for under $1,500 is a seriously great setup. I hope the Super Bowl party was a hit! - Brian

Rated 5 out of 5 stars

Awesome New Home Theater Setup!

What an awesome company! We had ordered the wrong size screen and didn't realize it until almost 60 days later. These guys hooked us up big time on the return/exchange and really saved the day. Thank You ProjectorScreen.com!!!

1 May 2014
Unprompted review
ProjectorScreen.com logo

Reply from ProjectorScreen.com

Don, thank you very much! Mistakes happen, and we're always happy to help make things right. I'm glad we could save the day with your exchange and that you're enjoying your new setup. - Brian

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