Extremely poor customer service. I would not spend thousands of dollars getting an business accounts or forget enterprise. When I asked for a demo, could not even get a proper human on a call, there i... See more
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projectmanager.com has been one of my staple site for PM related topics. It most certainly complements many PM resources on the internet. It stands out in its content without undue influence for comme... See more
Their whole business model must rely on getting you to use a credit card for the free trial since they do not allow refunds or prorated refunds when their automatic enroll starts at the end of the tri... See more
Good program.... but will bite you with how they deceitfully pull you into a payment plan with small print... when you think your paying for single user subscriptions it's actually 15 users, which for... See more
Company details
- Web Collaboration Platform
- Business and IT Consulting Agency
- Business to Business Service
- Computer Accessories Store
- Software Company
Written by the company
ProjectManager is a project and portfolio management software that offers unparalleled control, in-depth project data and the most comprehensive planning features on the market. With advanced scheduling, automated cost and time tracking, risk analysis and resource management, our platform ensures flawless execution while providing unbeatable insights at every stage. Trusted by thousands worldwide for seamless collaboration, ProjectManager empowers teams to deliver with precision.
Contact info
Austin, United States
- 800-765-2495
- support@projectmanager.com
- projectmanager.com
Hasn’t replied to negative reviews
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Great Customer Service
Our CSM, Fred, is amazing. If I have a question, I just email him and his prompt response and willingness to get on a call to further discuss is a great benefit of using the tool.
Leveraging PM
The new horizons given through PM to our company leveraged our processes and data analysis.
very useful app for our business
very useful app for our business . makes following our work flow much easier.
A great tool after using Project for…
A great tool after using Project for many years. Front end is friendly and easy to use, nice visually.
Easy to navigate and customise depending on your project.
I have used before but it has changed…
I have used before but it has changed just means I need to get across it again
Imrovement needed
very limited project set up and movement of tasks to other projects and reporting.
I have selected your software/app as it…
I have selected your software/app as it answers my needs, ie I found it good
On another hand, stop sending me emails and bloody survey or I will just let you down
Did not meet expectations
Unsatisfied with this product, too may issues ‘on their road map’
I like to use the application
I like to use the application, actually I used it for administration the daughter's party, it's great
Ok, but limited feauters
We canceled our subscription. The base functions are good but it is to limited. We switched to birdviewpsa, MUCH better.
I like the tool regarding Integration.
I like the tool regarding Integration.
I don't like the tool ...
- The Gantt chart does not work according to required scheduling processes. I have asked about this a number of times and was told it is under development ... for two years!
Easy and practice
task at hand keep up with scope of the project very colorful
I love graphic and gantry set ups and date stamps
Great software and great support
Very helpful and customizable software, but also very helpful and timely support. They're great and its been a dream to bring them on board in support of our team's goals.
Transparency
The ability to have transparency of multiple tasks and associated dates as a source of validation for verbal updates
Confusing
Way too many options on the surface. Ok to have them but on next level of navigation.
Training is too generic. Better to have it tailored to customer. At least use names in the company that the training is for.
Lacking client support
Support does not respond to the email questions and “how to documentation” is insufficient.
Extremely poor system and rude staff.
It’s trial setup is designed to get payments from you. I registered for a trail and accidentally unregistered 1 hour later due to a confusing and poor interface. Not knowing (received no message) i was charged the full price. Even though this all happened within 1 hour and me informing them they were extremely rude and told me where to go. It was an expensive experience. Any normal company would offer a refund no questions asked. I hope this helps others from becoming another victim to this company.
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