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Rated 1 out of 5 stars

Extremely poor customer service. I would not spend thousands of dollars getting an business accounts or forget enterprise. When I asked for a demo, could not even get a proper human on a call, there i... See more

Rated 5 out of 5 stars

projectmanager.com has been one of my staple site for PM related topics. It most certainly complements many PM resources on the internet. It stands out in its content without undue influence for comme... See more

Rated 1 out of 5 stars

Their whole business model must rely on getting you to use a credit card for the free trial since they do not allow refunds or prorated refunds when their automatic enroll starts at the end of the tri... See more

Rated 1 out of 5 stars

Good program.... but will bite you with how they deceitfully pull you into a payment plan with small print... when you think your paying for single user subscriptions it's actually 15 users, which for... See more

Company details

  1. Web Collaboration Platform
  2. Business and IT Consulting Agency
  3. Business to Business Service
  4. Computer Accessories Store
  5. Software Company

Written by the company

ProjectManager is a project and portfolio management software that offers unparalleled control, in-depth project data and the most comprehensive planning features on the market. With advanced scheduling, automated cost and time tracking, risk analysis and resource management, our platform ensures flawless execution while providing unbeatable insights at every stage. Trusted by thousands worldwide for seamless collaboration, ProjectManager empowers teams to deliver with precision.


Contact info

2.1

Poor

TrustScore 2 out of 5

492 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer Service

Our CSM, Fred, is amazing. If I have a question, I just email him and his prompt response and willingness to get on a call to further discuss is a great benefit of using the tool.

18 July 2023
Rated 2 out of 5 stars

I like the tool regarding Integration.

I like the tool regarding Integration.

I don't like the tool ...
- The Gantt chart does not work according to required scheduling processes. I have asked about this a number of times and was told it is under development ... for two years!

28 July 2022
Rated 5 out of 5 stars

Great software and great support

Very helpful and customizable software, but also very helpful and timely support. They're great and its been a dream to bring them on board in support of our team's goals.

21 November 2022
Unprompted review
Rated 4 out of 5 stars

Transparency

The ability to have transparency of multiple tasks and associated dates as a source of validation for verbal updates

1 November 2022
Unprompted review
Rated 3 out of 5 stars

Confusing

Way too many options on the surface. Ok to have them but on next level of navigation.

Training is too generic. Better to have it tailored to customer. At least use names in the company that the training is for.

24 October 2022
Unprompted review
Rated 1 out of 5 stars

Extremely poor system and rude staff.

It’s trial setup is designed to get payments from you. I registered for a trail and accidentally unregistered 1 hour later due to a confusing and poor interface. Not knowing (received no message) i was charged the full price. Even though this all happened within 1 hour and me informing them they were extremely rude and told me where to go. It was an expensive experience. Any normal company would offer a refund no questions asked. I hope this helps others from becoming another victim to this company.

17 June 2022
Unprompted review

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