Project Galaxy Reviews 113

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Everything came and omg there all so fkn cute i could die it even came with other cutesy business cards and i definitely will be buying from there again they only took like 3 days to get here and the... See more

Rated 5 out of 5 stars

i found this small business off tiktok trying to find some cheap and affordable jewellery. I came across this account and thought their items looked great and they were 100% affordable!! My order took... See more

Rated 5 out of 5 stars

At first I saw the prices on the jewelry on this website and I thought that it would be a scam as they looked too good to be true. BUT to my pleasant surprise I received a shipping notification the ne... See more

Rated 5 out of 5 stars

Won’t get my jewellery anywhere else now! They supply jewellery for all my piercings and everything I’ve ever received has been 1000/10 quality!! Most of the jewellery even survived holidays in hot co... See more

Company details

  1. Jewelry Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Handbags Shop
  5. Health and Beauty Shop
  6. Sunglasses Store

Written by the company

Project Galaxy is the ultimate destination for all your jewellery needs! Our selection includes a wide range of Jewellery, Piercing Jewellery, Accessories & more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Exceeded expectations!

At first I saw the prices on the jewelry on this website and I thought that it would be a scam as they looked too good to be true. BUT to my pleasant surprise I received a shipping notification the next morning, and within 4 days (I chose 2nd class Royal Mail) the package was at my door. I opened the parcel and they even gave a free scrunchie alongside my jewelry. The jewelry looks just as it does on the website and is high quality and exceeded my expectations!! I will definitely continue to place all my jewelry orders from here

12 December 2023
Rated 3 out of 5 stars

I didn’t like it arrived 5 days after…

I didn’t like it arrived 5 days after purchase so was to late to give as a gift :-(

3 September 2023
Project Galaxy logo

Reply from Project Galaxy

Hi,

After reviewing your order details, we can confirm that your order was delivered on time. Ordered on the 4th and dispatched on the 6th.

Your order was dispatched within our dispatch aim (Within 2 working days) and you've received it within Royal Mails delivery aim (1-3 working days). All this information can be found on our delivery page.

It seems that this gift was ordered last minute and it appears that you haven't read our delivery page. We understand that it may be frustrating that the gift arrived after the intended gifting date. However, we would like to clarify that we dispatched your order on time and Royal Mail delivered it on time as well. Therefore, neither we nor Royal Mail are at fault in this situation.

Project Galaxy

Rated 2 out of 5 stars

The nipple ring I ordered was so cute…

The nipple ring I ordered was so cute and came fast but it was way to small. Definitely not big boob friendly

6 July 2023
Project Galaxy logo

Reply from Project Galaxy

Hi,

We thrilled to hear that your order arrived promptly and that you find the items cute.

In regards to the sizing issue, we would like to inform you that the measurements are provided in the product description. It is important to thoroughly read the product description before making a purchase.

Project Galaxy

Rated 1 out of 5 stars

The L style nose ring fell out my nose…

The L style nose ring fell out my nose many times ( I bought 2 Lstyle and they both fell) once out in public and once when I woke up. It was very loose and not secure, apart from that was a pretty nose ring, shame.

2 June 2023
Project Galaxy logo

Reply from Project Galaxy

Hi,

We have not received any prior communication from you regarding this matter. If we are not made aware of any issues, there’s nothing we can do. There are many ways of contacting us, including our Live Chat.

Regarding your concern about the nose stud falling out, we would like to remind you that you should not be wearing it while sleeping which is outlined in our Product Care Guide. As it is a statement piece it can easily get caught which could result in it breaking. It is important that you follow our Product Care Guide to ensure the longevity of the product.

We have sold thousands of nose studs with no reported issues of them falling out without cause. Therefore, it is likely that the issue you are experiencing could be due to the nose stud getting caught or the thickness of the bar being too small. Our nose jewellery has a thickness of 0.8mm, which is the most common size, but it is important to note that some piercers may use a thicker needle during the piercing process.

We hope that this information helps to address your concerns. If you have any further questions or require assistance, please do not hesitate to contact us through our website.

Project Galaxy

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