Project & Survey Reviews 

119
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Would highly recommend, picked up issues to which I went back to the vendor with for them to sort before exchange & completion. Report was turned around quickly & very thorough.

Rated 5 out of 5 stars

We went for Project & Survey after a recommendation from a friend and we can't have been more pleased. The report was really in-depth, easy to understand, and Gordon spent the time to go through the... See more

Rated 5 out of 5 stars

Great experience, Gordon took his time to go through the property as well as answer any open questions. The value for money is exceptional, given that he also checked the roof with a drone (despite ch... See more

Rated 5 out of 5 stars

Gordon was awesome for my report! I used several surveyors before for other purchases, but no one likes him. His super polite, efficient, very detailed and very carefully checked everything. He... See more

Company details

  1. Chartered Surveyor
  2. also in
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

PROJECT & SURVEY are your Local Surveyors in Bromley, specialising in RICS Home Surveys throughout London and the Home Counties.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Very competent, professional and timely service

At the start this was one of the first surveyors I spoke to who could actually guarantee when they could do the survey and get the report to me- everyone else was very keen to take my money but was not particularly helpful with my specific deadlines.

From the start, my queries were answered quickly and the whole process was very smooth.

Gordon completed my survey very quickly and contacted me the same day with the high level results; the full report followed shortly after. I had a level 3 report and found it to be very comprehensive, even including drone pictures of the roof.

Overall I'm very happy with the service and am glad I went with a smaller business that was able to provide a much better service than the larger providers.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Gordon delivered a great service

Gordon delivered a great service. He was extremely helpful and timely with his surveying and report. We received emails and tracked through the portal when the survey was taking place (2-3 days later after arranging). We then received an on the day call post survey from Gordon explaining in detail the key issues identified and providing his professional opinion. We then following a bank holiday received the comprehensive report 2 days later. Really appreciate how smooth and timely the whole process was. Particularly appreciate the detail provided in the report and it was really easy to understand following Gordon's call.

28 August 2024
Unprompted review
Rated 4 out of 5 stars

He was helpful

He told me he will tell me the rought estimate of the cost of repairs but he didn't.

23 August 2024
Project & Survey logo

Reply from Project & Survey

Dear Berhane,

Thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that there was some misunderstanding regarding the estimate.

As outlined in our quotation and terms of engagement, providing a detailed cost for repairs is an additional service that was not included in the options you selected. We strive to ensure that all our clients have a clear understanding of the services provided, and we’re happy to discuss any further details or questions you may have regarding your repair needs.

We value your business and look forward to assisting you in the future.

Best regards,
Gordon
Director
Project & Survey

Rated 5 out of 5 stars

Gordon went over and beyond with our…

Gordon went over and beyond with our level 3 survey. He responded to our follow-up queries thoroughly and promptly- giving practical advice and potential solutions/ investigations on key issues. He was always able to speak on the phone and provide comprehensive written clarifications. We would recommend his service.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Professional Service

I made a level 3 survey booking with Project & Survey for the property I am purchasing. The first person I spoke with, Jemma, promptly scheduled the dates with my estate agents within the first fifteen minutes of our conversation. The company also offered the flexibility to pay on or before the survey date. This was quite helpful because other vendors I spoke with were rigid about not allowing me to schedule a date until the payment was made.

Gordon did the property survey. Shortly after finishing the survey, he gave me a call to discuss the preliminary results. He spent a good 45 minutes taking me through the suspect concerns that I could have on the property. The report was quite detailed and actionable for me to take the appropriate next steps. Gordon was so kind as to help me when I required clarification twice after sharing the report, and he was pleased to walk me through the steps.

I am very grateful to him for both the incredible work he completed with the utmost honesty and the equally amazing person he is. Thank you so much :)
I highly recommend this company.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Very thorough survey

Very thorough survey. Effort made to have a pre meeting to address my initial areas of concern with the property. Effort in checking everything (incl roofs, loft, outside space) thoroughly. Would use them again!

22 July 2024
Rated 5 out of 5 stars

Highly recommended

I booked through the online portal, which was straightforward to use. The survey was organised very quickly, Gordon gave me a call after completing it to provide an overview of potential issues and clarify anything. The report was comprehensive and has helped us check a few things with the vendors before proceeding. All in all, great service at a good price point.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience with L2 RICS Home Survey

We contacted Project & Survey with very specific & demanding time requirements and they absolutely delivered. A really thorough Level 2 RICS Home Survey report, and great communications throughout. A very competitive rate. Absolutely recommend.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend for an excellent service that is second to none

We would have no hesitation in highly recommending this company & have in fact already done so to someone.

I was helping a family member by trying to find someone to do a survey on a house they’re trying to buy.

I found P&S via a Surveyors comparison site (& saw they had excellent reviews) & from the first contact by email with their very competitive quote & a couple of calls with one of their staff, to having received the very comprehensive Level 2 Homebuyer’s Report (which was preceded by a call from Gordon the surveyor who was so nice & explained at length, his findings on the day of the survey, answering all my questions & concerns), Project and Survey were second to none.

I’ve used many surveyors over the years but can honestly say P&S are the absolute best & ‘go the extra mile’.

It was so easy to book & pay for the survey, which they fitted in less than a week after me ringing but they even brought it forward by one day when they’d had a cancellation.

After the phone call on survey day, the extensive Report which included many relevant photos, was accessible to us just 3 days later.

All in all it was a great experience & we’re very grateful to them, in particular to Gordon, who is an outstanding surveyor, owning an excellent & highly professional, efficient business that is very well deserving of all these superb reviews.

25 June 2024
Rated 5 out of 5 stars

Highly Recommend

excellent report and very helpful with a follow-up discussion about it's content, fair pricing

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Fantastic report! I was really happy with the detail of the report. Arrangements were timely and smooth. I received a call immediately after the survey to give me an overview and the main headlines. Really great company.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Profesional service

What have received the report on time as promised. The report was very clear, easily to understand so we didn’t even ask a call back for clarification. We are also extremely happy with the service we received from Jemma while arranging the appointment. She was very patient with us. We will definitely use their service again and we highly recommend them to anyone who would like to complete a home buyer survey.

25 June 2024
Rated 5 out of 5 stars

Thorough and Responsive

Gordon was thorough and professional throughout but what was most impressive was how useful and responsive he was in helping formulate my enquiries to the sellers based on his report which ended up saving me money when requesting a price reduction.

18 June 2024
Rated 5 out of 5 stars

An easy platform to navigate

An easy platform to navigate, and professional looking. It was easy to check the progress of the survey.

I also had the opportunity to speak to the surveyor who was very pleasant and easy to talk to after the survey was produced to discuss any concerns, which was very useful and any updates due to the report was produced swiftly.

I would use Project & Survey again in future - recommended.

10 June 2024

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