Progress Jiu Jitsu Reviews 949

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent fit. Many people highlight the outstanding customer service, describing it as responsive, helpful, and efficient, especially when resolving issues like sizing or manufacturing defects. The delivery service is also frequently commended for its speed and reliability. However, some customers were dissatisfied with the customer service, mentioning slow responses or a lack of support when problems arose, such as a torn product or a missing item. A few other people also felt that delivery was not punctual, with some experiencing delays or issues with tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the high-quality... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the top-tier quality of the gear,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and speedy delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Customer service

Consumers generally express satisfaction with customer service, often highlighting its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4 tees from Progress Jiu Jitsu and the whole experience was great 🤙. One tee came in the wrong style, but their customer service was honestly amazing — super quick response, sent out the co... See more

Rated 5 out of 5 stars

Outstanding Quality and Even Better Service I’ve been training in jiu jitsu for a couple years and Progress is easily one of the best brands I’ve come across. Their gis are lightweight, durable, an... See more

Rated 5 out of 5 stars

Great products, very well priced. The Gi’s don’t shrink as much as other brands I’ve tried, and the returns process was phenomenal - sending the replacement whilst concurrently providing free returns... See more

Rated 5 out of 5 stars

I've ordered from Progress on several occasions now (including 2 Gi's for me, one for my son and most recently spats and shorts). The designs and quality of their gear are great and their customer ser... See more


Company details

  1. Martial Arts Supply Store

Written by the company

Premium Jiu Jitsu brand. We sell martial arts clothing and apparel for the sport of Brazilian Jiu Jitsu.


Contact info

4.9

Excellent

TrustScore 5 out of 5

949 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Top-Quality Rash Guards and Gis

Excellent rash guards and gis. The quality is top-tier, and I love the hybrid shorts. I also really like the elasticated waistband on the rash guards, which stops them riding up during rolls. Everything feels well-designed for BJJ training.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

After a rocky start owing to the Christmas period and communication issues my order (and faith in companies customer service) has been restored.

Thanks to Phil at Progress, to say he went above and beyond is an understatement. It's the benchmark of what I and I'm sure every consumer would agree, should be for customer service.

He took the issues personally, and was tenacious at making it right. I was not expecting anything at all but I'm simply blown away with the help and personal service.

Thank you again Phil, you have my regular shopping trust, and I will be passing on the love to my club to purchase.

Xx

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality, fair Prices and Fast Shipping

I started BJJ about 6 Months ago and was gifted an old Progress Gi by a Friend to get started. I bought my second Progress Gi (M6) after three months.

Since then I ordered Rashguards and Shorts as Gifts for my friends or for myself, multiple times. I am always very pleased in terms of price, construction and designs.

A few months ago I tried Rashguards by other brands and realized how good Progress really is, even compared to more expensive brands.
I love the details and features of each item and I definitely believe that the people behind this brand know their stuff, because they train BJJ.

No complaints, fair prices, great quality and fast shipping from Portugal to Germany without annoying extra fees.

Recently I had to cancel an order to make some changes, fast replies by customer service without any problems.

I always recommend their Products to Friends at my gym and they got their Gis at Black Friday.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The GI is very well made

The GI is very well made, with good cotton and attention to detail. It fits well and if it doesn't shrink too much, it's perfect. Some thing for the rashguard.An excellent purchase.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

I have placed an order on the 28/11…

I have placed an order on the 28/11 before 3pm which, based on their statement on the website, it should have been shipped the same day.

It is the 2nd of December and this was meant to be a gift to be received by Thursday 4th max, but up to date I haven’t received any tracking number.

Customer service is extremely slow in responding - I have been informed only now that the order will be shipped before end of day but I still haven’t received any concrete update on delivery.

Very frustrating service, if you expect punctual delivery and service, avoid this company!!

28 November 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Hi,

Apologies for the delay in getting back to you and apologies for the the issues which you have had.

Would you be able to get in touch direct with our Customer Service Team on support@progressjj.co.uk so we can look into this and resolve this for you.

Thanks
PJJ

Rated 5 out of 5 stars

Fresh

Always providing fresh new gear with new design ideas for reasonable prices

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Five stars!

I have made a number of purchases over the last couple of years, and I'm really happy with their gear, it is high quality, comfortable, and stylish. The customer service is always great too. I highly recommend them. Five stars!"

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great gear, great company

I've ordered from Progress on several occasions now (including 2 Gi's for me, one for my son and most recently spats and shorts). The designs and quality of their gear are great and their customer service is terrific. I really like that if something doesn't fit right, they have a super easy returns process and they send out a replacement in the next size up before I've even sent back the original. Great stuff guys - keep up the good work!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Simple and efficient

Good looking website, great deals, quick customer support. I haven´t recibed my order yet, but I know that quality is impecable. Good value for money and prices aren´t through the roof.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality products

Quick delivery, accurate size charts, good quality products. I have ordered a few things now in separate orders and it is always a positive experience.

24 November 2025
Unprompted review

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