Pro Espresso Reviews 

350
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've had my Rocket machine and coffee subscription for a little while now and have been really impressed with the whole experience. The machine itself is fantastic, and the coffee I've been rec... See more

Rated 5 out of 5 stars

Fast & efficient delivery even here in the Central Highlands of Scotland which may as well be deepest Peru to most suppliers! Russ even talked me through the set up on the phone when I was little... See more

Rated 5 out of 5 stars

Great company to buy from, excellent communication too. I've been holding back from buying an espresso machine for years, being a died in the wool pour over person. None of the machines I'd sampled ca... See more

Rated 5 out of 5 stars

Excellent is all I can say Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time !... See more

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4.8

Excellent

TrustScore 5 out of 5

350 reviews

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4.8

All reviews

(350)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service buying a Rocket R Nine one.

What a brilliant experience shopping with Pro Espresso. Tim went out of his way over Christmas to ensure my delivery made it to me before the holiday cut off. My machine came from Milan and then Tim brought it to Sussex on the 22nd December.

Stunning service, great advice and always kept me up to date.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Christmas offer made this the best…

Christmas offer made this the best price in the UK from an official supplier and service has been exceptional. Friendly and timely communications with the seller both before and after purchase and machine delivered on time and with care. Looking forward to pulling better shots with my new Rocket machine.

31 December 2022
Unprompted review
Rated 5 out of 5 stars

Sage Barista Express

I recently purchased a coffee machine from ProEspresso and I am very pleased with the quality and especially the service. I was offered a reconditioned Sage Barista Express at a very competitive price and could not refuse. The delivery was timely and the machine was well-packaged and in perfect condition. I highly recommend ProEspresso to anyone in the market for a coffee machine who is looking for a company that are a pleasure to do business with. 5 stars!

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent is all I can say

Excellent is all I can say
Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time ! ,even on Xmas day when I had an issue they contacted me and addressed situation. This is a bench mark for any business they went beyond what I was expecting. Being part of many coffee forums online many members agreed this was exceptional service. Many thanks

25 December 2022
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Reply from Pro Espresso

Happy we could help with your new Espresso machine. Good service is not difficult if you're passionate about the products like we are at Pro Espresso.

Rated 5 out of 5 stars

Great Customer services

Great Customer services.

From start to finish it’s been smooth purchasing, very happy with my Rocket and will be using again when I decide to upgrade again. Thanks for your help.

21 December 2022
Rated 5 out of 5 stars

Excellent service and fair prices!

Tim was fantastic - very knowledgeable and very helpful. He took time to understand my requirements and then offered me a variety of machines to fit those requirements. He was honest about the pros and cons of each machine and you can tell he's been around these machines a long time. I can't fault the service, even the accessories that were out of stock, he ordered for me from Italy and was texting/emailing me with updates every few days. I highly recommend buying from ProEspresso - you really can't go wrong.

22 November 2022
Rated 5 out of 5 stars

Pro Espresso have been a lovely company…

Pro Espresso have been a lovely company to deal with. When I placed my order of a Rocket machine they quickly got in touch to find a delivery day that worked.

Today, a two person team came and unpacked and placed the machine where I needed it with great care.

This has been a big purchase for me after much procrastination and these little touches of customer care that have made making my first espresso with my new Rocket feel extra special. Thank you!

2 December 2022
Rated 5 out of 5 stars

Really good products

Really good products, spoke to a member of staff on several occasions who was helpful and knowledgeable.
I’m happy with the machine and delivery was arranged with confirmation emails and text updates.

10 November 2022
Rated 5 out of 5 stars

If your in the market for a Rocket…

If your in the market for a Rocket machine look no further. Tim is super helpful and responsive when making enquiry’s. Delivery was exceptional!
Can't recommend highly enough 5 Stars all the way.
One very happy customer 😊

24 October 2022
Rated 5 out of 5 stars

Top customer service

I had a flawless experience purchasing my Rocket espresso machine from Tim. After putting in my order, he emailed me directly to arrange the delivery date. Throughout the process he was very responsive by email and telephone, including helping me with an issue when setting up my machine. These are obviously very expensive machines and it is a weight off my mind to know that should I have any issues, Tim will be on the other end of a line to help me with it.

3 November 2022
Unprompted review

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