I've had my Rocket machine and coffee subscription for a little while now and have been really impressed with the whole experience. The machine itself is fantastic, and the coffee I've been rec... See more
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Fast & efficient delivery even here in the Central Highlands of Scotland which may as well be deepest Peru to most suppliers! Russ even talked me through the set up on the phone when I was little... See more
Great company to buy from, excellent communication too. I've been holding back from buying an espresso machine for years, being a died in the wool pour over person. None of the machines I'd sampled ca... See more
Excellent is all I can say Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time !... See more
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Perfect service buying a Rocket R Nine one.
What a brilliant experience shopping with Pro Espresso. Tim went out of his way over Christmas to ensure my delivery made it to me before the holiday cut off. My machine came from Milan and then Tim brought it to Sussex on the 22nd December.
Stunning service, great advice and always kept me up to date.
I love the Rocket brand and have 2…
I love the Rocket brand and have 2 Apartamentos, both bought from Tim who is super helpful. He ensured safe and careful delivery of both my machines.
Christmas offer made this the best…
Christmas offer made this the best price in the UK from an official supplier and service has been exceptional. Friendly and timely communications with the seller both before and after purchase and machine delivered on time and with care. Looking forward to pulling better shots with my new Rocket machine.
Sage Barista Express
I recently purchased a coffee machine from ProEspresso and I am very pleased with the quality and especially the service. I was offered a reconditioned Sage Barista Express at a very competitive price and could not refuse. The delivery was timely and the machine was well-packaged and in perfect condition. I highly recommend ProEspresso to anyone in the market for a coffee machine who is looking for a company that are a pleasure to do business with. 5 stars!
Excellent is all I can say
Excellent is all I can say
Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time ! ,even on Xmas day when I had an issue they contacted me and addressed situation. This is a bench mark for any business they went beyond what I was expecting. Being part of many coffee forums online many members agreed this was exceptional service. Many thanks

Reply from Pro Espresso
Amazing service! Will use again!
Ordered some rocket accessories and they arrived so quick! Very impressed, will definitely use again.
Great Customer services
Great Customer services.
From start to finish it’s been smooth purchasing, very happy with my Rocket and will be using again when I decide to upgrade again. Thanks for your help.
Part ordered and fast delivery
Part ordered and fast delivery. As yet unopened (Christmas present) so hoping its as good as it looks.
Excellent Customer Service with regular…
Excellent Customer Service with regular delivery updates, very helpful. Thank you
ProEspresso - Pro indeed
Great experience from start to finish, and very good communication throughout. Flexible and professional. Would recommend these guys.
Good price and very good service
Good price and very good service - delivered promptly and within the stated time-slot. And a lovely grinder!!
The delivery team unpacked and located…
The delivery team unpacked and located the machine in its intended position with care. The machine is awesome and I am enjoying experimenting making espresso.
Excellent service and fair prices!
Tim was fantastic - very knowledgeable and very helpful. He took time to understand my requirements and then offered me a variety of machines to fit those requirements. He was honest about the pros and cons of each machine and you can tell he's been around these machines a long time. I can't fault the service, even the accessories that were out of stock, he ordered for me from Italy and was texting/emailing me with updates every few days. I highly recommend buying from ProEspresso - you really can't go wrong.
Pro Espresso have been a lovely company…
Pro Espresso have been a lovely company to deal with. When I placed my order of a Rocket machine they quickly got in touch to find a delivery day that worked.
Today, a two person team came and unpacked and placed the machine where I needed it with great care.
This has been a big purchase for me after much procrastination and these little touches of customer care that have made making my first espresso with my new Rocket feel extra special. Thank you!
Great customer service
Really quick , friendly delivery and proespresso were so helpful - can’t recommend enough.
Really good products
Really good products, spoke to a member of staff on several occasions who was helpful and knowledgeable.
I’m happy with the machine and delivery was arranged with confirmation emails and text updates.
If your in the market for a Rocket…
If your in the market for a Rocket machine look no further. Tim is super helpful and responsive when making enquiry’s. Delivery was exceptional!
Can't recommend highly enough 5 Stars all the way.
One very happy customer 😊
Top customer service
I had a flawless experience purchasing my Rocket espresso machine from Tim. After putting in my order, he emailed me directly to arrange the delivery date. Throughout the process he was very responsive by email and telephone, including helping me with an issue when setting up my machine. These are obviously very expensive machines and it is a weight off my mind to know that should I have any issues, Tim will be on the other end of a line to help me with it.
Great people to work with
Great people to work with - excellent service and nothing is a problem even though we ordered the incorrect machine
Delivery and communication was amazing
Delivery and communication was amazing. I can’t speak on the machine yet but I will come back in the future on that.
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