The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... See more
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Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... See more
Company replied
They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... See more
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... See more
Company replied
Company details
Information provided by various external sources
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
Contact info
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, Australia
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
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Very happy with the product and fast…
Very happy with the product and fast delivery.

Reply from Prodigg Bathrooms
As first time renovators it was…
As first time renovators it was extremely daunting picking and ordering bathroom products, however the team were really helpful with ideas and have a massive collection of inspiration posts featuring their very own products (great for non decorative people like me lol). Everything arrived within time frame, great quality and I love how it all turned out! Thank you all so much.

Reply from Prodigg Bathrooms
The response by staff to our damaged…
The response by staff to our damaged goods was great unfortunate we had to wait another week to receive new vanity. Bathroom had been pulled apart. Thank you anyway for customer service.

Reply from Prodigg Bathrooms
Helpful staff
I have to admit to hesitating when writing a positive review as I did experience a few problems with despatch and delivery. The upside was that staff were very helpful and did their utmost to rectify the situation - which they did in the end. On that basis I would use Prodigg again and I feel confident that I would be looked after - which is more than I could say for a lot of companies I have dealt with.
Also, the pricing is excellent, as is the production selection.

Reply from Prodigg Bathrooms
Products are great service not so much
Look , the products are great and good pricing and the availability to deliver australia wide is good. However, i can never get in contact with anyone other then the answer service they use who just pass on a message, then i get told you tried to call however i always have my phone and noone leaves a message. I have had to have 2 seperate deliveries at this point as items where missing and i am still missing part of my order and waiting for someome to call. Probably would not buy here again out of pure frustration.

Reply from Prodigg Bathrooms
Fantastic service
Fantastic service! Quick delivery, great prices and we love the products we ordered.

Reply from Prodigg Bathrooms
I found a great vanity at an awsome…
I found a great vanity at an awsome price. The vanity was delivered within 10 days and was in perfect condition. I am very happy with my p urchase and the delivery. One small begative was that the tracking of the order was not kept up to date in my prodigg account. Otherwise the whole online shopping experience with prodigg was very good.

Reply from Prodigg Bathrooms
My delivery finally arrived!
My delivery finally arrived. There was a web site issue with tracking, but thankfully the phone support clarified the delivery and were very helpful.

Reply from Prodigg Bathrooms
Terrible, avoid this retailer!!
I was extremely disappointed with my experience with Prodigg. The delivery was extremely slow and when the sink I ordered arrived it wasn’t a countertop sink it was a wall hung sink. Prodigg was extremely evasive and didn’t answer or return phone calls or emails. I had to go to PayPal disputes to get my money back.

Reply from Prodigg Bathrooms
excellent product fast delivery
Purchased Olivia bath - excellent product fast delivery, great communication thank you

Reply from Prodigg Bathrooms
Great choice of products at fantastic…
Great choice of products at fantastic prices. Staff were very helpful too. All in all a great experience. I will certainly use them again.

Reply from Prodigg Bathrooms
Great customer service & prices
Great customer service from the girls in the Blacktown showroom, bought a beautiful vanity basin at a great price :)

Reply from Prodigg Bathrooms
Very happy
Very happy with the vanity and basin I purchased. Very true to the images online and very nice quality. The delivery to Tasmania was also very speedy.

Reply from Prodigg Bathrooms

Reply from Prodigg Bathrooms
Everything was good except the delivery…
Everything was good except the delivery being left out in the rain.

Reply from Prodigg Bathrooms
GREAT BATH
GREAT BATH. GREAT SERVICE (RECEIVED NEXT DAY) SO GREAT TO HAVE A PROPER CUSTOMER SERVICE PERSON TO DEAL WITH. SO DIFFERENT TO SO MANY COMPANIES. I WAS VERY IMPRESSED WITH PRODIGG AND WOULD USE THEM AGAIN.

Reply from Prodigg Bathrooms
Fantastic company to deal with
Fantastic company to deal with. Their customer service is exceptional.

Reply from Prodigg Bathrooms
Quality Purchase
Visited Prodigg showroom and a shipment had just arrived so didn't need to put anything on back order. Staff were very helpful. Purchased a bath and stool which were delivered promptly. The plug wasn't with the bath so phoned Prodigg and this was immediately sent to me. Happy with the quality and appearance of the bath (not yet installed). Overall a positive experience.

Reply from Prodigg Bathrooms
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