Procure.ie Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied


Company details

  1. Energy Supplier
  2. also in
  3. Business Broker
  4. Electric Utility Company
  5. Gas Company
  6. Green Energy Supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(298)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick, professional and reliable throughout. Always responsive and makes the utility procurement process straightforward and hassle free. Highly recommended. Paddy Small is very easy to work with and we’d have no hesitation recommending him.

27 August 2026
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Reply from Procure.ie

Hi Fergal,

Thank you for taking the time to leave a review! Glad we could make the process easy and stress-free for you. We'll pass this along to Paddy. Thanks for recommending us!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent service and support from Paddy

We’ve had a great experience working with Procure.ie in managing utilities across the Group. Paddy has been extremely helpful, responsive and professional throughout. His communication is always clear, and he is proactive in following up and ensuring everything runs smoothly.

It has been a pleasure working with him, and I would highly recommend both Paddy and the Procure.ie team.

26 July 2026
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Reply from Procure.ie

Hi there,

Thank you for leaving us a review, it's been a pleasure working with you and the team, and we really appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

We dealt with Paddy to change our…

We dealt with Paddy to change our gas plan. He communicated with us very well throughout the whole process which was what we wanted. Very happy with the everything and would recommend to friends.

24 August 2026
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Reply from Procure.ie

Hi there,

Thank you for leaving us a review. We appreciate you recommending us to friends, and we'll be sure to pass along your thanks to Paddy!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Electricity connection

I contacted Dean on a Friday & he made the transition very easy. He found the best deal on the market, was very easy to deal with answered all my questions. I would recommend procure to anyone who needs there help.

25 August 2026
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Reply from Procure.ie

Hi Ciara,

Thank you for the review. We're so glad Dean made the transition easy and we appreciate you recommending Procure!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great service

Great service and Paddy Small was excellent in guiding me to the best deal possible. Highly recommend

24 August 2026
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Reply from Procure.ie

Hi Keith,

Thank you for taking the time to share your review, we're so glad we could help!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great experience dealing with Paddy

Great experience dealing with Paddy, very professional and thorough to deal with. We had an issue with a supplier and Paddy had the issue dealt with in no time. Highly recommended.

24 August 2026
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Reply from Procure.ie

Hi there,

Thank you so much for taking the time to leave a review and for your recommendation — we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Highly recommend..

We recently workwed with Procure recently and we were delighted with the results. A quick and simple process with great savings. I can highly recommend them.

25 August 2026
Unprompted review
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Reply from Procure.ie

Hi Cormac,

Thank you for taking the time to leave a review- we truly appreciate it.

Thank you,
Procure.ie

Rated 5 out of 5 stars

I contacted procure when I took over a…

I contacted procure when I took over a new business and I have to say paddy and his team could not have been more helpful at such a stressful time for me as a new business owner 🙃
I would highly recommend them

24 August 2026
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Reply from Procure.ie

Hi Martin,

Thank you for leaving this review! So glad Paddy could help make things easier during such a big transition. Wishing you all the best with the new business!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Reflectautocare ltd

I have 2 units in Millenium business park Dublin 11
Reflectautocare Ltd
Paddy small is looking after our utility’s for the last year
He is a gent to deal with no hassle and made the switch so easy
Thanks paddy and up the dubs 💙🩵

22 August 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Gary,

Thank you for taking the time to leave us a review, we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Extremely helpful team

Extremely helpful team. Made our transition very smooth. Excellent continuous support.

20 August 2026
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Reply from Procure.ie

Hi there,

Thank you for leaving us a review. We really appreciate it.

Thank you,
Procure.ie

Rated 5 out of 5 stars

very professional and quick response

very professional and quick response, paddy was very helpful and got the best deal for us

19 August 2026
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Reply from Procure.ie

Hi there,

We truly appreciate you taking the time to leave us a review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Fast and to the point

Fast and to the point. No time-wasting. All questions were answered very quickly.

13 August 2026
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Reply from Procure.ie

Hi Joanna,

Thank you for taking the time to leave us a review. We really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very Competitive Prices

I've used procure 2/3 years now and they have the most competitive prices by far. Paddy was very helpful and even sent me on a renewal contract in advance of my renewal period so I didn't even have to ask!

13 August 2026
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Reply from Procure.ie

Hi Dominik,

Thank you for taking the time to leave us a review and for being with us these past few years. We really look forward to continuing our partnership!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Having been dealing with Paddy Small at Procure.ie

Having been dealing with Paddy Small at Procure.ie for the past year. Paddy has made managing our electricity accounts very simple and at very good pricing too. Service response time are quick, questioned answered and very professional.

13 August 2026
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Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We're delighted that Paddy has made managing your electricity accounts so simple.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Smooth Transition

About as straightforward and smooth a process as we could have asked for.

Paddy and Phil provided a great service which took the hassle and stress out of our recent move.

27 July 2026
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Reply from Procure.ie

Hi Robert,

Thank you for taking the time to leave a review. We really appreciate it!

Thank you,
Procure.ie

Rated 4 out of 5 stars

Proactive and responsive

My initial contact with Procure was very satisfactory. My calls and queries were answered quickly and knowledgably.
I was a little disappointed by the slow and then unhelpful response from sales when I had to deal with that department. However the manger quickly jumped in and resolved the matter.
This to me is a sign of a proactive and responsive company and I am very happy to keep working with them.

5 August 2026
Rated 5 out of 5 stars

Dean & Dale were both so helpful

Dean & Dale were both so helpful. They really went out of there way to try and help get my esb sorted with a great deal as promptly as they could. The connection was great. Very good service. Thank you.

10 August 2026
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Reply from Procure.ie

Hi Kelly,

Thank you for taking the time to leave us a review; we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

From day one ,I got excellent service…

From day one ,I got excellent service ,As business owner myself , I appreciated the clarity of the information given in a very short time span ,with great follow up on my queries ,

11 August 2026
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Reply from Procure.ie

Hi Padraig,

Thank you for the kind review; we really appreciate it. Looking forward to continuing our partnership.

Thank you,
Procure.ie

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