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Procure.ie Reviews 

297
•
TrustScore 5 out of 5

4.9

Energy Supplier
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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied

Company details

  1. Energy Supplier
  2. also in
  3. Business Broker
  4. Electric Utility Company
  5. Gas Company
  6. Green Energy Supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.

Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(297)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very Helpful

We moved offices and needed a new electricity provider. Paddy got us the best deal and made everything effortless on our side and with such ease.
Thank you Paddy

2 March 2026
Unprompted review
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Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a five-star review; we really appreciate it!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Procure - Great Service & Savings

We engaged Procure to manage our client's energy costs several years ago and they have provided a wonderful service. Dean and the team have been very professional to deal with and have generated very significant savings for our clients over the years. I would be more than happy to recommend Procure. They know the market very well and are very much client focused.

1 October 2026
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Reply from Procure.ie

Hi Shane,

Thank you for the fantastic review and for trusting us with your clients' energy costs over the years! We look forward to continuing our partnership!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Dale and Paddy from Procure.ie couldn't…

Dale and Paddy from Procure.ie couldn't have been more helpful. Between negotiating the best deal for me and finalising paperwork, they made the entire process so simple & straightforward. Smooth and stress free from start to finish. I highly recommend Procure.ie!

1 October 2026
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Reply from Procure.ie

Hi Caroline,

Thank you so much for the wonderful review! We're delighted that Dale and Paddy made the process smooth and stress-free for you. Thank you for recommending Procure.ie!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Bookkeeper

Offer very competetive price

1 October 2026
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Reply from Procure.ie

Hi there,

Thank you for leaving us a review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Highly recommend

Bright SG has employed Procure for the past 2 years. Great, friendly and professional service. The Procure team keeps us up to date on pricing, especially in this turbulent market. Dean has always provided the best pricing; other brokers admitted they couldn't match it.

3 September 2026
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Reply from Procure.ie

Hi Lorraine,

Thank you for the great review. We're glad our updates have helped in such a turbulent market, and Dean will be delighted with your feedback.

Thank you,
Procure.ie

Rated 5 out of 5 stars

We contacted Procure.ie when our electricity contract was up for renewal

We contacted Procure.ie when our electricity contract was due for renewal. They were very helpful and efficient. They answered all of our queries very quickly. They did all the research into options for us and this meant that it saved us a lot of time. Dean Rock was our contact and I would highly recomend contacting him.

3 September 2026
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Reply from Procure.ie

Hi there,

Thank you so much for your kind review! We're delighted to hear we could take the hassle out of your electricity contract renewal and save you time with the research.

Thank you,
Procure.ie

Rated 5 out of 5 stars

5stars

5stars
Easy to deal with thank you

1 October 2026
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Reply from Procure.ie

Hi Dianne,

Thanks for the five stars!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Procure are a fantastic company to deal…

Procure are a fantastic company to deal with. Spoke with Paddy Small and couldn’t have been happier with the service. Everything simple and straight forward Paddy explained everything very clearly and talked me through the savings I would make in my business . I would recommend dealing with Paddy to anyone looking for a trustworthy professional who has your interest at heart and is always available if you need him. Can’t speak highly enough of him and Procure.

1 October 2026
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Reply from Procure.ie

Hi David,

Thank you for the wonderful five-star review! We're so glad you had a great experience, and we'll make sure Paddy hears about your recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent service

Something that took almost 2months to sort direct with company. Paddy from procure had it sorted overnight. Excellent service and took all the hassle away.

1 October 2026
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Reply from Procure.ie

Hi Lisa,

We appreciate you taking the time to leave us a review!

Thank you,
Procure.ie

Rated 4 out of 5 stars

Paddy is efficient

Paddy came through quickly with comparison prices and follows up each year without us needing to chase him. Thumbs up for Paddy of Procure.ie

1 October 2026
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Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review. We truly appreciate it.

Thank you,
Procure.ie

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