Pro-Teck Electrical Ltd Reviews 65

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really knowledgeable about smart homes/solar and all the associated options. When it came to install, very quick and prompt work.

Rated 5 out of 5 stars

Pro-Teck installed a Tesla connector for us. Prompt communication in response to all our queries right from the initial request for a quote through to completion of installation only two weeks later... See more

Rated 4 out of 5 stars

The company were very busy but despite this were so helpful and able to fit in our assessment. Although our appointment had to be rescheduled several times ;I felt the communication and kindness demon... See more

Rated 5 out of 5 stars

Marcin rewired our entire house 3 years ago. We hadn't had any faults or problems until last week. With the work under warranty, Marcin promptly sent someone round to investigate. It turned ou... See more

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4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 5 out of 5 stars

Tesla wall mount install

Tesla wall mount install - Marcin and his two men team were brilliant. They arrived on time. They were extremely polite and discussed the install with me proper to starting the work. They did not go for the easy option, but the right option. They even trimmed a bush off for me so the install can take place at the correct location. And they did all this at a very fair and agreed price, on a rainy day. The job was very neat and it looks really nice.

Marcin ensured I can connect to the charger, explained everything in detail and explained the next steps. Really happy that I chose Pro Tek for the install and would recommend this to everyone.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Electrical installation assessment The company were very busy but despite…

The company were very busy but despite this were so helpful and able to fit in our assessment. Although our appointment had to be rescheduled several times ;I felt the communication and kindness demonstrated despite additional work pressure was very good. Marcin was highly professional and very skilled in his work. Our assessment could be seen to be non urgent and yet was followed through swiftly with prompts as best they could. My only suggestion would be to be sure of capacity when work is booked but well aware that other requirements may take precedence.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise – Highly Recommend Michael!

I had Michael install a home charger today, and I couldn’t be happier with the experience. He did an absolutely fantastic job—everything was done neatly and efficiently. Michael was extremely friendly and kind throughout the process, taking the time to explain everything clearly and making sure I understood how to use the charger. His professionalism and attention to detail really stood out. I would highly recommend Michael to anyone in need of electrical work. Five stars all the way!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very prompt response and installed efficiently.

Spoke to a few, this firm was the best at responding and provided a good level of service.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Proteck were very professional

Proteck were very professional, they responded quickly in all correspondence, they always arrived on time and on the correct day. They stayed late until our Loxone system was installed and working. The showed us how to work it by hand and on the app. Totally slick service

8 November 2023
Unprompted review
Rated 1 out of 5 stars

I would never recommend this company!

Pro Tech electrical installed a Rolec electric car charger for me. After some time the charger stopped working. We found out that it is full of water, which also penetrated the charging cable and filled the cables' socket with water.
They came to check the issue and when opened the box, the connection with the mains supply cable had melted.
I was then told that the Rolect unit is out of guarantee and their company guarantee is only for six months and is out of guarantee too.
They offered free installation service if i buy a new charging unit.
Clearly their engineer did not fit the unit properly and caused water penetration and melted connection which seems like a negligent work.
I have contacted them several times asking them to do the right thing and replace the unit without charge but had no response at all.
Not that they did a defective installation work, but allowing water into a sealed IP rated charging unit is extremely dangerous and i recon we are lucky that it did not result with fatal consequences.
If you are using this company, bear in mind also that their guarantee is only for 6 months, and they do not comeback to fix a what seem to be a very botched job after six months!

27 September 2023
Unprompted review
Pro-Teck Electrical Ltd logo

Reply from Pro-Teck Electrical Ltd

Over 4 years after installation customer reported issues, once attending on site we noted unit was already been opened and altered by third party, unfortunately seals could been worn as result but also charging handle was opened which is not something we do when installing as unnecessary. We contacted Rolec about issue but manufacturer refused warranty as at this time unit was under 12 month warranty (before Dec 2022- now they have 3 years warranty) and this time passed while ago. We should - but did not charge customer for our visit. 6 months labour warranty was clearly stated in our quotation which customer accepted. Due to situation we offered free replacement (labour only) as long customer can cover charging unit at trade price only, but customer demanded full replacement after over 4 years. Unfortunately we can't offer lifetime warranty, especially after such a long time. With regards to safety unit was protected by type A 30mA RCD as required by BS7671 and in case of water penetration will disconnect supply and will not create danger to user.

Rated 5 out of 5 stars

Incredible service from Pro-Tek

Incredible service from Pro-Tek, from consultation to installation to in life. With the solar panels installed on the roof and battery in place in the garage, this is the best cost saving and environmentally saving support on the market. And being able to integrate all of this with the Tesla charger is super. Please, beware of those who say they can offer cheaper. Pro-Tek offered the best service I could wish for.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Had a Tesla charger fitted, Greg did a brilliant job, very professional, very conscientious, explained and checked everything with me very carefully. Highly recommended.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Great people, wonderful job

I have been working with this company for several years always on complete rewiring of flats. It has always been a pleasure to work with these people. They are always polite and do their best to address all problems on the way. They do a clean and beautiful job, and always come on the time they promise. I totally recommend this company.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Workmanship

I wanted to thank you, and especially Michael who fitted our Tesla Home Charger, for the exemplary work he did. Michael was early to site, was very polite, knowledgeable, and considerate to ensure we had everything just as we wanted it. He worked very hard all day and his standard of workmanship was outstanding. The area where he worked and excavated for the post and cable run was reinstated so you wouldn’t know any work have been done at all! This young man is a credit to your business and my wife and I are thrilled with the outcome.

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Pro-Teck installed a car charger for my house. The work was clear and explained up front. It was carried out well and professionally. I am very pleased with the result. I will (and have) use them again.

21 January 2021
Unprompted review

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