Prizeout Reviews 1,384

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and reliable service, particularly highlighting the quick processing and redemption times for gift cards. Many people appreciate the ease of use and the wide variety of gift card options available, making the overall experience convenient and stress-free. However, some customers also noted issues with payment, specifically regarding gift cards that were either non-functional or linked to incorrect accounts. A few other people also felt that response times to their inquiries were sometimes slow, leading to frustration when trying to resolve problems with their gift cards.

What people talk about most

Product

People report positive experiences with the product, especially praising the ease of obtaining and managing... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being fast,... See more

Payment

Users describe ambiguous interactions with payment. Many customers praise the fast and easy payouts, with... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Response time

Reviewers mention ambiguous feedback about response times. Many consumers praise the speed and ease of... See more

Based on these reviews

Rated 4 out of 5 stars

They act as ' banker's ' for online transactions. Used by retailers, casinos, nonprofits...Any online money transactions. So I am owed $110 dollars by Chumba casinos, they pay PRIZEOUT, PRIZEO... See more

Company replied

Rated 4 out of 5 stars

Ease of getting to the Gift Card is the key perk. My only complaint is the lack of barcodes are QR codes to pay with. Most interactions require someone to take down the numbers to enter. understand t... See more

Rated 5 out of 5 stars

Very fast and reliable, I have never had a problem redeeming a prize before. They generally get back to you in only a few moments, and rarely take a few business days to complete. There are always man... See more

Rated 5 out of 5 stars

Any time I redeemed a gift card from Prizeout, I could always count on them for fast friendly service and always a rapid redemption time usually by the next day or even within a few hours or instantly... See more


Company details

  1. Online Marketplace

Written by the company

Prizeout, an ad-tech company based in New York, NY, transforms traditional cashout processes by offering a platform where users can redeem earnings through digital gift cards from thousands of brands. This benefits merchants by attracting customers ready to spend, boosting acquisition, retention, and loyalty. Prizeout partners with industries like Credit Unions, Financial Institutions, Gaming, and the Gig Economy, allowing users to receive instant cash back from national and local brands. Their mission is to maximize the value of consumers' earnings by providing brand-funded offers, giving users more for their money.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Like many others who have submitted to…

Like many others who have submitted to the BBB and made complaints on that site, they sent me a casino payout gift card to Lowe's home improvement. The card can't be added as a gift card to Lowe's and if you check the balance it tells you something is wrong. Prizeout's suggestion is some family member must have stolen the card. That's not what the issue is. It doesn't say the card has a zero balance, it indicates the card number or Pin is invalid. They are a scam site in partner with the scam casinos.

6 April 2026
Unprompted review
Prizeout logo

Reply from Prizeout

Hi! We are sorry to hear that you are having issues with your Lowe's gift card. Somone from our team will reach out to you to help resolve the issue so that you can use your gift card as quickly as possible.

Rated 5 out of 5 stars

I love prizeout

I love prizeout! I’m disabled, and being able to get instacart and door dash has been very helpful to me. I’ve never had a problem :)

12 March 2026
Unprompted review
Rated 1 out of 5 stars

I cashed out my balance a month ago

I cashed out my balance a month ago, but the gift cards are still "pending". I have written multiple emails trying to contact customer support about this issue, but they never respond.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

I have been waiting for two weeks after…

I have been waiting for two weeks after approved gift card redemptions from Jackpota a total of 5 and I keep getting automated emails from prize out saying technical error sending automated gift cards to my email. I’ve received cards and emails from them earlier this year but now I’m at my wits end! I even tried to create an account on their website and it won’t let me . It’s not Jackpota’s fault but they shouldn’t use them if they don’t end up paying me .

13 February 2026
Unprompted review
Rated 1 out of 5 stars

NO HELP!! NO CUSTOMER SERVICE!!!

I won 125$ on modo and cashed out a Kroger gift card from Prizeout that should have been sent on 2/9/26. I have emailed every single day and gotten nothing except the same pre generated email twice that says something about a technical issue. I am livid and can get NO ONE to help me!!

10 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. It has been over a week since I submitted for my card and still have not received it and no one is emailing me back. I will be reaching out to the appropriate people. This is absolutely unacceptable.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

I have emailed multiple times and keep…

I have emailed multiple times and keep getting the same response that prizeout will be contact me back in a few hours. Also I was given an invalid eBay code and have still not received a new or redeemable eBay code back. I just keep getting the same email, that prizeout will be with me shortly.

9 February 2026
Unprompted review

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