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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ability to enhance online payment security and control. Many appreciate the ease of creating virtual cards with customizable limits, which helps prevent unauthorized charges and manage subscriptions effectively. The user experience is frequently highlighted as intuitive and straightforward, making online shopping and bill payments feel much safer. People also find the website and overall service invaluable for protecting their financial information and avoiding forgotten free trials. However, some customers experienced significant issues during the onboarding process, describing it as an "absolute disaster" due to extensive verification requirements and long waiting periods. A few users also reported problems with account deactivation, declined transactions, and difficulties with balance top-ups, leading to frustration and account closures.

What people talk about most

Payment

People report positive experiences with payment, highlighting the enhanced security and control it offers.... See more

Service

Customers consistently express satisfaction with the service, highlighting its value and ease of use. Many... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Website

Customers had positive experiences with the website, finding it easy to use and well-designed. Many reviewers... See more

Subscription

Clients share positive opinions on subscription management, highlighting its effectiveness in controlling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Privacy cards have been actually life changing. Being able to separate all my recurring payments into different cards, has greatly helped keep track of where my money is going. Settings limits, pausin... See more

Rated 5 out of 5 stars

Privacy.com has been a perfect service to help me prevent misuse of credit/debit card details. Even though many websites integrate with third-party payment processors like Apple Pay, Google Pay, etc,... See more

Rated 5 out of 5 stars

I genuinely love Privacy.com so much man. Thankfully, websites accept the virtual cards over some 95% of times at checkout. It has saved me from so many forgotten free trials and fraudulent charges fr... See more

Rated 5 out of 5 stars

This is such an amazing service. I use this on every website payment that feels even 1% shady (think healthcare practices, ecommerce shopping, restaurant reservation services, etc.) Now that I've had... See more


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Checkout securely online by creating unique credit card numbers for every purchase. Avoid data breaches, unwanted charges, and stolen credit card numbers.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • privacy.com

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Protect your transactions from data breaches

If you make a lot of online financial transactions or are simply concerned about exposing your financial accounts to bad actors you need to get this app. Create a merchant specific charge card that cannot be used anywhere but through that merchant or a one-time use card. You can set different parameters for the amounts for the transactions and you can also toggle the card off to pause it or even delete it if you wish. With so many data breaches in the news it's great to have this to help eliminate or minimize your exposure to the bad actors. Real happy with the service.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Offers peace of mind and is so easy to use

I rarely write reviews, however, the service provided by privacy.com is exceptional and is worth my time to leave one. I first heard about the service from my financial advisor, who also uses it. With the increasing number of data breaches, I like knowing that I don't expose my debit or credit card numbers online when making a purchase. My favorite feature is the ability to create a one-time use card for infrequent purchases. Setting up the card is very quick and easy, and I've never had an issue with a card being rejected. Another feature I really appreciate is that for recurring charges, if a vendor decides to suddenly increase the cost of the service, the card is declined and I am notified with the cause. i can then contact the vendor and negotiate the price down, or increase the amount of the recurring charge if required. Thank you for this wonderful service.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

protection from fraud

Privacy adds protection from fraud. Single use and merchant locked virtual cards are both incredibly useful. I always use a single use card when purchasing from overseas or from a vendor I'm not sure about. Merchant locked cards are great for businesses I buy from regularly because if my data gets leaked, it can't be used. Being able to pause or change max spending limit at any time is also handy. I have been using Privacy for a couple of years with no complaints.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

We are in the day and age where you have to protect your debit card number.

Fraud is on the rise,
cancelling subscriptions is more difficult than ever, and
your bank doesn't ever try to help.

I started using privacy years ago for personal, it's amazing. However, the really smart move is to use it for business. How many different services does a small business use? Dozens, if not hundreds. Each one of them has your debit card number.

Literally no joke I saved over $5k because of simply pausing a card on a service I no longer used.

12 January 2025
Unprompted review
Rated 4 out of 5 stars

Very Secure and Accepted Globally

Only digital card that is accepted everywhere and completely secure. Only downfall that I notice is that once a card is used for an online transaction you can only use it with that vendor

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Love the Service

Been using Privacy.com for over a year, and it has allowed me to move off unfriendly platforms such as PayPal. Having virtual cards and some level of privacy on my transactions has been AWESOME.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Finally, I found a safe way to protect financial information

Years ago I was banking with an institution that provided virtual credit card numbers as Privacy does and loved using it. Privacy is a much better option and makes it easy, and convenient to manage online and app purchases with peace of mind. I can't imagine going back to using my own debit or credit card when doing business online. Thank you for the wonderful product that gives the user safety and control over their financial information.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Love this app / service

Love this app / service. It allows me to feel protected when purchasing online or setting up subscription. Love being able to lock cards to merchants and setup limits from per transaction or monthly or even single use. Using this allows me to make purchases on sites and apps like tiktok shop with no fear of my debit card being compromised.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Love privacy.com and I use it all the…

Love privacy.com and I use it all the time (well over a year now). I've been caught up in the past with those companies that offer "Subscriptions" and when you cancel it they still charge you, then you have to fight with them to really get it canceled. Privacy.com allows you and I to make virtual credit card numbers that you can set limits on. One time use... amount per use.. amount per month, and even just cut the card off. This is great and also gives you that peace of mind when ordering from a site that you aren't 100% sure about. Keep your real credit/debt card numbers safe!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy To Use

I love being able to have a go-between my spending and the source of funds...privacy.com makes that possible with an easy-to-use site.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy to setup, easier to use, hard to live without.

1. Allows me to make temporary cards for sketchy websites, like a burner.
2. Allows me to have merchant specific cards to prevent double charges monthly.
3. Free service with browser/autofill integration, and they are bloat free.

This has been one of the best financial management tools I’ve downloaded recently, highly recommended so far. And they’ve been consistently updating and adding features, far from stagnant like the alternatives. Plus your money is directly on the card with one time or reoccurring fills. No locking your money away and requiring transfer/usage fees.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Cannot verify account

I already provided my whole SSN, address, and name and even logged in to my bank account. Still, I was unable to verify myself! Now, the website is asking me to use a third-party service that can store my ID and biometric data for up to three years!?? I only wanted to make a $5 purchase. Why is this so difficult? WOULD NOT RECOMMEND.

5 December 2024
Unprompted review

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